Home/Survey/ User Feedback Software/FeedbackRig vs SurveyCTOUpdated on: April 23, 2024

Compare FeedbackRig vs SurveyCTO

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Overview

Summary

FeedbackRig is an enterprise-grade customer feedback solution that helps you understand when you are meeting customer expectations, as well as when you are falling short. With FeedbackRig, you can easily collect feedback using as little as one question or or even smiley icons. You can embed the survey in your webpage and customize settings such as its position (header, footer,etc), themes, customer data fields (email, full name, etc), color, and emoticons used. Any feedback you collect can also be anonymous. To embed the survey on your website, all you need to do is copy and then paste the script that has been automatically created. If it’s a web survey, FeedbackRig creates a custom URL for you to share. You can also embed the HTML code of the survey into email signatures to collect feedback that way. FeedbackRig also allows you to customize your surveys according to your brand. ..show more

SurveyCTO is a reliable and secure data collection platform designed for comprehensive research, monitoring, and evaluation projects, besides other data collection efforts in field settings. Its expertly delivered services are trusted widely by prominent organizations like Stanford University, Social Impact, CERP, Georgetown University, and more. The platform lets users design complex and interactive survey forms in an instant with existing or customizable templates. They can even pre-load or stream data between datasets facilitating better outcomes. Also, the platform offers a simple yet intuitive interface with drag-and-drop form builders and preview options to view and revise forms before publishing. SurveyCTO’s multiple layers of data encryption and redundancy, let users proceed with secure data submission tasks. Furthermore, all incoming data can be monitored efficiently in real-time to spot errors and fix them as per convenience. SurveyCTO also provides expert reviews and corrections, automated quality checks, and data classification functionalities to optimize essential datasets in real-time. ..show more

Features

360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.

Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link

Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time

Email Distribution This feature lets you send a custom email invitation for the survey to the respondents

Embeddable Survey It enables you to directly include your surveys on your own website

Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad

Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go

Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy

Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet

Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts

Phone Survey It enables you to run your survey over telephones

Question Branching Allows respondents to screen questions and give answer to the relevant questions only

Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys

Site Intercept Survey Captures value from your website visitors with targeted, engaging messages

Skip Logic It hides the irrelevant pages or questions based on previous responses.

Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive

Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

London, United Kingdom

United States

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Free
Free

Features

  • Unlimited Question
  • 50 Responses /month
  • Multiple Platforms
  • Single Administrator
  • Generic Thank you text
  • FeedbackRig Branding
Business
$49 /Month

Features

  • Includes features of Free plan, plus
  • 1000 Responses /month
  • Add upto 5 Team Members
  • Text Analytics
  • Sentiment Analysis
  • Improved Dashboard
  • Customize Thank you text
  • Use your own Domain
  • Custom Branding
Enterprise
$299 /Month

Features

  • Includes features of Business plan, plus
  • 10000 Responses /month
  • Add upto 25 Team Members

For a Large organization or have unique needs, Contact the vendor to get the latest pricing details.

View Price Page
Basic
$198 /Month

Pay As You Go : $220 per Month

Features

  • Unlimited Storage
  • Unlimited Users
  • 10,000 Monthly Submissions
  • Unlimited Forms
  • Unlimited Devices
  • 24x7 Access to Professional Support
  • Mobile data collection - even offline
  • Case management
  • Complex survey logic and automated workflows
  • Preload external data for panel surveys
  • Detect errors using unique meta-data
  • Visualize data in real time
  • Create automated statistical checks
  • Review and correct data
  • Single-sign-on with Google, Okta, and Azure AD
  • Enterprise-grade encryption (2048-bit)
  • Dedicated memory and execution space for each user
  • GDPR compliance
  • Data redundancy and backups
  • Compatible across browsers and mobile devices
  • 99.9% uptime
Enterprise
Custom

The software offers Enterprise pricing plan on basis of request.

View Price Page

SCREENSHOTS

FeedbackRig Screenshots
View 3 screenshot(s)
SurveyCTO Screenshots

INTEGRATIONS

    NA
  • Microsoft Excel
  • Google Sheets
  • Zapier

ALTERNATIVES

Top alternatives to FeedbackRig

SurveyMonkey
SurveyMonkey
SurveySparrow
SurveySparrow
Alchemer
Alchemer
QuestionPro
QuestionPro
Survio
Survio

Top alternatives to SurveyCTO

KoBoToolbox
KoBoToolbox
SurveyMonkey
SurveyMonkey
SurveySparrow
SurveySparrow
Alchemer
Alchemer
QuestionPro
QuestionPro