Compare Evergage vs Quickwork

Summary

Evergage is a leading salesforce interaction management and personalization solution developed to make one-on-one engagement easy and effective using AI-powered technology. It enables you to obtain detailed insights on your customers and to deliver cross-channel experiences with personalization with Artificial Intelligence. With Evergage, you can automatically catalog all of your content and products including your metadata and capture details of weather, industry, geo-location, company, and much more. You can additionally monitor digital behavior and join it with offline behavior and email to learn intent, interests, and affinities of your clients. Evergage further enables you to extract transaction data and attributes from any source with the use of API, ETL, JavaScript, and connectors. Users can make use of sophisticated AI and real-time segmentation; recommend content and products to customers, customize, manage, and tune the algorithms according to your personalization. Users can also guide their customers to follow the most feasible path and connect both their offline and online moments. Evergage offers an easy-to-use mobile app to trigger personalized messages and track customer experience apart from a free trial version of the platform to try out its various professional features. ..show more

Quickwork is a software that can be integrated with any platform to offer a better customer journey, manage customers, and provide support services efficiently. Its ability to integrate with multiple applications at once opens a wide range of possibilities for businesses. Using the software, an enterprise can capture leads from one platform, enrich it from other platforms, market its products and services from a third one, and manage the converted customer from another one. The software allows sending completely customized proposals to each of the leads via any messaging platform. Further, the customer's identity can be verified from any external source and the information can be stored in any preferred CRM tool. Users do not need to have expertise in coding in order to create journeys. The application's intuitive drag and drop functionality enables one to create customized journeys with ease. Moreover, there are also a number of pre-configured journeys created by Quickwork's automation experts. These journeys are open for modification. Alongside this, there is also a conversation builder that a firm can use to create chatbots for its top customers. This robust feature set that brings a high degree of automation has made Quickwork a trusted option for numerous enterprises across different industries. ..show more

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