Home/Marketing Automation Software/erxes vs User.comUpdated on: March 28, 2024

Compare erxes vs User.com

81% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
87% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
Omnisend
Omnisend Marketing Automation Software (1097 Ratings)
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81% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
87% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
Omnisend

Omnisend

Marketing Automation Software (1097 Ratings)
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Overview

Summary

Erxes aids in the marketing, sales, and customer service of businesses by driving more engaged customers and leveraging growth marketing. This is delivered by focusing on the entire customer experience and the complete marketing funnel that they go through, contrary to traditional marketing. Erxes makes marketing experiment focused and places the teams to be self-reliant and cross-linked. The tool features a team inbox that combines real-time client and team communication along with in-app messaging, live-chat, email, and more. Businesses can even capture customer feedback and educate customers right through the messenger. Users can manage their complete sales pipeline via extensive analysis and recommend what would be the next best move. Additionally, website visitors can be converted into qualified leads and engagement can be driven via email, SMS, messenger, etc. to convert them into loyal customers. ..show more

User.com is an intuitive marketing and sales automation software. The platform is held in high esteem for providing the best omnichannel user experience that presents the right message for the right user at the right time. User.com entirely automates a plethora of activities starting from lead generation to sales, besides taking care of the administrative operations while manual labour can be focused on selling only. It caters to all sections of a client organisation and that includes the sales, along with management, marketing, customer and employee support. Quick integrations make it easier for User.com to play along with the preloaded applications in the system and it further captures the behaviour of users with visitor trackers and detailed visitor timelines. That ultimately equip team members with all sorts of accurate data about their customers. Migrating or switching to User.com is again an easy and convenient process that might take a minimum of ten to fifteen hours. User.com brings all information, conversations and deals on a single, interactive platform. ..show more

Omnisend is an eCommerce marketing automation tool that helps users to improve sales by combining several channels into the marketing strategy. It allows the user to integrate various channels within the same automation workflow. Boost email marketing campaigns with the help of email blasts, newsletters, and easy drag-and-drop builders. Omnisend helps to build an advanced automation workflow that assists users in meeting their individual needs based on visitor activities. It enables users to build smart segmentation from different lists that allow the user to send accurate messages to the right person only. With Omnisend, they can add any data which is more relevant to your customer’s profile and reach your target audiences through loyalty program status or anything else that is tailored for the customers. Segmentation can lead to much better sales. It provides powerful forms to capture each and every visitor and make sure they won’t leave without taking action. It presents them with a forever-visible widget at the bottom of the screen that gives an option to the customers to click on the link while browsing. ..show more

Features

Analytics (ROI Tracking) ROI (Return on Investment) evaluates the profitability of your expenditure on a marketing program and identifies the most effective campaigns to drive revenue.

Campaign Segmentation A feature that helps to acquire more leads by evaluating anonymous website visitors along with their buying needs, preferences, and loyalty.

Channel Management It is the process that assists businesses to develop various marketing strategies and techniques in order to reach out to the potential customer base as much as possible.

Email Drip Campaigns An email drip campaign helps you automatically send a series of emails at regular intervals.

Landing Pages Enables you to create an attractive platform where your subscribers will be directed to upon clicking on a link in the email

Lead Management A systemized and organized way of managing all your leads and their conversation.

Lead Nurturing Timely following up with your leads in order to convert them into a prospective customer.

Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response.

Multivariate Testing Allows testing different variations of multiple webpage elements to find the best one among them

Website Visitor Tracking This feature allows you to analyze and understand the behavior of your website visitors.

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

San Francisco, CA 91401 / +1 617-506-9010

Warsaw, Poland

London, United Kingdom

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Free
Free

Ideal for smaller teams and solopreneurs.

Features

  • 1 Brand
  • 1 Team member
  • 3 Integrations
  • 50,000 Contacts
  • 5,000 Emails/month
  • 500 Email verifications/month
  • 500 Phone number verifications/month
  • 20 GB of storage space
  • 5 Event trackings
  • 3 Dashboards
Growth
$39 /Month

Ideal for growing to medium sized business with a large customer base.

Features

  • 3 Brands
  • 5 Team members
  • 10 Integrations
  • 100,000 Contacts
  • 20,000 Emails/month
  • 1,500 Email verifications/month
  • 1,500 Phone number verifications/month
  • 100 GB of storage space
  • 25 Event trackings
  • 10 Dashboards
  • Free built-in audio and video calling (available on your erxes messenger webchat)
  • Company branding (use your custom domain and colors)

Add-Ons

1. Organizational Upgrades : $5 per Month

  • 1 more brand
  • 5 more team members
  • Company branding
  • 20GB more storage

2. Contacts : $5 per Month

  • 50,000 more contacts

3. SMS Marketing

  • 500 phone verifications/month : $5 per month
  • Use an additional phone number : $5 per month
  • Send 500 SMS/month in US/CA : $5 per month
  • Send 500 SMS/month in UK : $20 per month
  • Send 500 SMS/month in AUS : $30 per month

4. Email Marketing : $5 per month

  • 5,000 more emails/month
  • 500 email verifications/month

5. Integrations : $5 per month

  • 5 more integrations
  • Built-in audio/video calling

6. Metrics and Tracking : $5 per month

  • 5 event trackings
  • 5 dashboards
Enterprise
Custom

Ideal for high-trust organizations in regulated industries.

Features

  • Unlimited core features
  • Customization
  • BAA option to certify HIPAA & HITECH compliance
  • Single sign-on support (SAML 2.0-)
  • Personal information security through Privacy Shield Program certification
  • Enable two-factor authentication (SMS, TOTP app, or U2F device)
  • Flexible Payment Options
  • Premium support with dedicated support, account, success managers
  • Private Onboarding and Training Sessions
  • Custom Support Agreement
  • Support Option for On-Premise Deployments
  • Weekly email summary report of your organization’s health
  • Performance monitoring support
View Price Page
User.com
Custom

Features

  • Visitor Tracking
  • Segmentation & Filtering
  • CRM
  • Product Feed
  • Live Chat
  • Email Marketing
  • Automation
  • Automation Triggers
  • Automation Conditions
  • Automation Chatbot
  • Automation Actions
  • Mobile App
  • Integrations
View Price Page
Free
Free

Features

  • Reach up to 250 contacts (Unlimited contact list size)
  • 500 emails per month
  • Up to 60 SMS
  • Up to 500 Web Push
  • Professional Looking Email Templates
  • Pre-built Automation & Workflows
  • Popups & Signup Forms
  • Unlimited segmentation
  • Sales & performance reports
  • A/B testing
  • 24/7 email & live chat support
Standard
$16 /Month

Features

  • Reach up to 500 contacts (Based on the contact list size provided above)
  • 6,000 emails per month
  • Up to 60 SMS (One-off $1 in free SMS sends | Monthly SMS plans available)
  • Unlimited Web Push
  • Includes features of Free plan, plus
  • Customer success manager from $400
Pro
$59 /Month

Features

  • Reach up to 500 contacts (Based on the contact list size provided above)
  • Unlimited emails
  • Up to 3,933 SMS per Month (Free monthly SMS worth the price of the plan)
  • Unlimited Web Push
  • Includes features of Standard plan, plus
  • Advanced reporting
  • Customer success manager from $400
  • 24/7 Priority Support
View Price Page

SCREENSHOTS

erxes Screenshots
View 11 screenshot(s)
User.com Screenshots
View 7 screenshot(s)
Omnisend Screenshots

INTEGRATIONS

  • Cisco Webex Teams
  • Cisco Webex Meetings
  • Slack
  • Amazon SES
  • Gmail
  • Instapage
  • Slack
  • BigCommerce
  • Segment
  • Integrately
  • Typeform
  • Trello
  • Google Forms
  • Weebly
  • Zapier
  • Google Tag Manager
  • Zoom
  • FreshMail
  • Intercom
  • WordPress
  • Google Calendar
  • Stripe Payments
  • MailChimp
  • Kajabi
  • PrestaShop
  • Landingi
  • Squarespace
  • Google Analytics
  • Airtable
  • Pipedrive CRM
  • Calendly
  • Gorgias
  • Justuno
  • BigCommerce
  • LoyaltyLion
  • Volusion
  • OpenCart
  • PrestaShop
  • Easyship
  • ReCharge
  • Yotpo
  • WooCommerce
  • Shopify Plus
  • AfterShip Returns Center
  • CartHook
  • Shopify
  • Zapier
  • Tidio Chat

ALTERNATIVES

Top alternatives to erxes

HubSpot CRM
HubSpot CRM
ActiveCampaign
ActiveCampaign
Klaviyo
Klaviyo
Adobe Marketo Engage
Adobe Marketo Engage
Ontraport
Ontraport

Top alternatives to User.com

Customer Hijacking Prevention
Customer Hijacking Prevention
User Insights
User Insights
ActiveCampaign
ActiveCampaign
Klaviyo
Klaviyo
Adobe Marketo Engage
Adobe Marketo Engage