Home/Bot Platforms Software/Engati vs ChatBotUpdated on: March 29, 2024

Compare Engati vs ChatBot

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Overview

Summary

Engati is a chatbot platform that allows you to create, manage, integrate, train, analyze and publish custom robots in minutes. Currently, eight major messaging platforms are supported, including Messenger, Kick, Telegram, Line, Viber, Skype, Slack, and Webchat, with a particular focus on user engagement. Building bots have never been easier. With the Engati platform, you can create your chatbots to communicate with the workflow without the need for programming. The objective of the platform is to resolve effective instances of functional use via chatbot and to help companies implement these solutions with minimal effort. Also, help monitor the technical performance of bots with relevant measurements in real time. Customer service and support are one of the key areas the platform focus on to enable easy connection and use of features. It is straightforward to install and requires very little work, and there is virtually no room for jam. It has a wide range of features and aims to the additional features which make the product remarkable. The platform also provided good analytics for tracking bot types and users. ..show more

ChatBot allows you to build a chatbot that can answer questions from customers on your website in 10 minutes of signing up to the service. This solution enables you to automate 80 percent of the cases, interactions and questions you get from customers. ChatBot can do things like answer questions, take orders, and fill out forms without the need for any human assistance, and at any time of the day or night. By automating the process of answering commonly asked questions and carrying out repeatable tasks, you can focus on more difficult problems and queries. One feature of ChatBot is Stories. This allows you to program the bot to react differently in different situations. You can choose from a range of different actions that the bot should take, such as providing a simple text answer to offering the link to a CTA from within the chat. The bot can also send images and cards. ..show more

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Bangalore, India - 560102 / +91-998-000-3816

United States

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Starter
Free

Starter

  • Free Forever with whats app

Unlimited conversations up to 50 MAU

  • FAQ with NLP Engine
  • Basic
  • Conversational Flow Builder
  • Basic
  • Message Broadcasts
  • Basic
  • Multilingual Support
  • Live Chat
  • ‍Not included
  • JSON API
  • ‍Basic
  • Out-of-the-box Reporting and Analytics
  • Omnichannel support
Professional
$79 /Month

Professional

  • $79/month Billed yearly, get 1 month free! With WhatsApp

Unlimited conversations up to 500 MAU + 1 agent

  • FAQ with NLP Engine
  • Basic
  • Conversational Flow Builder
  • Basic
  • Message Broadcasts
  • ‍Campaign Management
  • Multilingual Support
  • Live Chat
  • Included
  • JSON API
  • ‍Basic
  • Out-of-the-box Reporting and Analytics
  • Omnichannel support
  • DocuSense for Cognitive Search
  • Widget customization - menu, auto popup
  • Widget branding
  • File uploads - Website & WhatsApp
  • Out-of-the-box App Integrations

Live Chat Agents (additional)

  • $19/agent/month

MAU (additional)

  • $0.10/user
Business
$249 /Month

Business

Monthly pricing:

  • $249/month With WhatsApp
  • $199/month Without WhatsApp

Yearly Pricing:

  • $249/month Billed yearly, get 3 months free! With whatsApp

  • $199/month Billed yearly, get 1 month free! Without WhatsApp

Unlimited conversations up to 2000 MAU + 5 agents

  • FAQ with NLP Engine
  • Advanced configurations
  • Conversational Flow Builder
  • Advanced & Script nodes
  • Message Broadcasts
  • Campaign management
  • Multilingual Support
  • Live Chat
  • Included
  • JSON API
  • Advanced
  • Out-of-the-box Reporting and Analytics
  • Omnichannel support
  • DocuSense for Cognitive Search
  • Widget customization - menu, auto popup
  • Widget branding
  • File uploads - Website & WhatsApp
  • Out-of-the-box App Integrations
  • and more...
  • Live Chat Agents (additional)
  • $19/agent/month

MAU (additional)

  • $0.08/user
Enterprise
Custom

Enterprise

Unlimited conversations up to 10,000 + 7 agents

  • FAQ with NLP Engine
  • Advanced configurations
  • Conversational Flow Builder
  • Advanced & Script Nodes
  • Message Broadcasts
  • Campaign management
  • Multilingual Support
  • Live Chat
  • Included
  • JSON API
  • Advanced
  • Out-of-the-box Reporting and Analytics
  • Omnichannel support
  • DocuSense for Cognitive Search
  • Widget customization - menu, auto popup
  • Widget branding
  • File uploads - Website & WhatsApp
  • Out-of-the-box App Integrations
  • and more...
  • Voice Support
  • SMS Integration
  • Cloud 2 Enterprise Bridge (for private app integration)
  • Custom Integrations / Bot Building support

Live chat Agents (additional)

  • $19/agent/month

MAU (additional)

  • Contact Sales
View Price Page
Starter
$50 /Month

Starter
Small companies

Pricing:

  • $42/mo billed annually
  • $50 month-to-month

Features:

  • 1 active chatbot
  • 1,000 valid chats/mo
  • Unlimited number of stories
  • 7-day training history
  • All integrations
  • Basic reporting
  • Data security

Fundamentals

  • Active chatbots - 1
  • Chats - 1,000 valid chats
  • Number of stories - Unlimited
  • Training history - Within the last 7 days

Integrations

  • Chat Widget
  • LiveChat
  • Facebook Messenger
  • WordPress
  • Slack
  • Zapier
  • Freshdesk

Reporting

  • All chats
  • Paid chats
  • All messages
  • Average messages
  • All users

Security

  • Secure 256-bit SSL encryption
  • Sign in with (Google, Microsoft, Facebook, LiveChat)

Product education and support

  • Help center
  • Email support
Team
$149 /Month

Team
Team in a growing company

Pricing:

  • $126/mo billed annually
  • $149 month-to-month

Features:

  • 5 active chatbots
  • 5,000 valid chats/mo
  • Unlimited number of stories
  • Unlimited training history
  • All integrations
  • Advanced reporting
  • Data security
  • Team collaboration
  • Button actions
  • Version history

Fundamentals

  • Active chatbots - 5
  • Chats - 5,000 valid chats
  • Number of stories - Unlimited
  • Button actions
  • Team collaboration
  • Training history - All
  • Version History

Integrations

  • Chat Widget
  • LiveChat
  • Facebook Messenger
  • WordPress
  • Slack
  • Zapier
  • Freshdesk

Reporting

  • All chats
  • Paid chats
  • Busiest period
  • All messages
  • Average messages
  • Popularity of interactions
  • All users

Security

  • Secure 256-bit SSL encryption
  • Sign in with (Google, Microsoft, Facebook, LiveChat)

Product education and support

  • Help center
  • Email support
Business
$499 /Month

Business
Team in a big company

Pricing:

  • $424/mo billed annually
  • $499 month-to-month

Features:

  • Unlimited active chatbots
  • 25,000 valid chats/mo
  • Unlimited number of stories
  • Unlimited training history
  • All integrations
  • Advanced reporting
  • Data security
  • Team collaboration
  • Button actions
  • Version history
  • Personal onboarding
  • Premium customer support
  • Security assistance

Fundamentals

  • Active chatbots - Unlimited
  • Chats - 25,000 valid chats
  • Number of stories - Unlimited
  • Button actions
  • Team collaboration
  • Training history - All
  • Version History

Integrations

  • Chat Widget
  • LiveChat
  • Facebook Messenger
  • WordPress
  • Slack
  • Zapier
  • Freshdesk

Reporting

  • All chats
  • Paid chats
  • Busiest period
  • All messages
  • Average messages
  • Popularity of interactions
  • All users

Security

  • Secure 256-bit SSL encryption
  • Sign in with (Google, Microsoft, Facebook, LiveChat)

Product education and support

  • Help center
  • Email support
  • Personal onboarding
  • Premium customer support
  • Security assistance
Enterprise
Custom

Enterprise
Fortune 500 companies

Pricing:

  • Custom

Features:

  • Unlimited active chatbots
  • Custom chat package
  • Unlimited number of stories
  • Unlimited training history
  • All integrations
  • Advanced reporting
  • Data security
  • Team collaboration
  • Button actions
  • Version history
  • Personal onboarding
  • Premium customer support
  • Security assistance
  • Chatbot building services
  • Chatbot maintenance
  • Custom integrations
  • Dedicated acc. manager

Fundamentals

  • Active chatbots - Unlimited
  • Chats - Custom chats package
  • Number of stories - Unlimited
  • Button actions
  • Team collaboration
  • Training history - All
  • Version History

Integrations

  • Chat Widget
  • LiveChat
  • Facebook Messenger
  • WordPress
  • Slack
  • Zapier
  • Freshdesk
  • Custom

Reporting

  • All chats
  • Paid chats
  • Busiest period
  • All messages
  • Average messages
  • Popularity of interactions
  • All users

Security

  • Secure 256-bit SSL encryption
  • Sign in with (Google, Microsoft, Facebook, LiveChat)
  • Custom SSO

Product education and support

  • Help center
  • Email support
  • Personal onboarding
  • Premium customer support
  • Security assistance
  • Chatbot building services
  • Chatbot maintenance
  • Dedicated account manager
View Price Page

SCREENSHOTS

Engati Screenshots
View 3 screenshot(s)
ChatBot Screenshots
View 4 screenshot(s)

ALTERNATIVES

Top alternatives to Engati

WizyChat
WizyChat
CBOT
CBOT
Chatlayer
Chatlayer
Senseforth
Senseforth
Steamship
Steamship

Top alternatives to ChatBot

Google Bard
Google Bard
Prompt ai
Prompt ai
TOGGLE Copilot
TOGGLE Copilot
LLM Spark
LLM Spark
Bizness Apps
Bizness Apps