Home/Business Instant Messaging Software/Element vs ZulipUpdated on: January 27, 2023

Compare Element vs Zulip

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Overview

Summary

Element is a multi-purpose secure chat app developed for teams, organizations, and friends group to keep their conversations in control and safe from ads and data mining. It is an open global matrix network that is secured by decentralized end-to-end encryption. It enables the users to group chat, video call, and share data to socialize and stay in touch with friends and family. Element ensures excellent teamwork within an organization and across a business ecosystem using its smart and secure technology. It enables you to keep everyone together from your social clubs to your social movements. It is an open-source platform in collaboration with develops throughout all of Matrix, comprising KDE, GNOME, Gitter, and Mozilla. Users get the feature to connect with everyone, both personally and socially. It ensures a completely secure messaging experience to its users with no third-party access, and absolutely no data mining of any kind. It has an extremely easy-to-use interface with a clean and powerful design. It offers various price variations to suit every budget. ..show more

Zulip combines the immediacy of real-time chat with an email threading model. Drag a file into the compose box and they'll upload and preview it for you. Sharing and discussing work with teammates has never been easier. Discuss code with ease using Markdown code blocks (and syntax highlighting). And discuss blocks of text with ease with block quotes. Customize Zulip’s markup to automatically link back to your issue tracker or GitHub when you type “#1235” or a commit ID. ..show more

Slack is a communications and workflow solution designed for teams. Using Slack, you can set up channels, which can be around any theme, project, client or department. You can invite people to join these channels, or make them private, and people can leave whenever they want. With Slack’s search functionality, you can quickly skip to past communications. You can also star conversations to add them to your favorites, and allow you to quickly access them again in the future. Slack threads allow people to carry on the conversation in a separate place, rather than cluttering up the channel with their responses. With Slack, you can share PDFs, images, videos, and gifs, and you can mention one individual or multiple people within channels to get their attention. You can also direct message people when you want to have 1-2-1 conversations, and quickly add more people to that conversation if you need more opinions. ..show more

PinChat allows you to communicate with customers via a URL or QR code, across platforms and App, simple and fast. If you are currently running a retail store, an e-commerce business, an online platform, or you are simply an individual seller, PinChat is designed just for you. ..show more

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

London, England

Cambridge, Massachusetts

San Francisco, California

Singapore

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Free (Personal)
Free

For people wanting pro-privacy, secure communication across an open network

Features

  • Minimum number of users : 1
  • Decentralised network
  • No vendor lock-in
  • End-to-end encryption
  • Cross-signed device verification
  • Secure login (PIN or Face ID)
  • Shared moderation bot
  • Open network to connect to millions of users
  • Work with external organisations : Unlimited
  • App translation in 25 languages
  • Desktop and mobile
  • Number of chats : Unlimited
  • Device per user : Unlimited
  • Message history : Unlimited
  • Communities/groups of users : Unlimited
  • Read receipts
  • Editable messages
  • Reactions
  • Unlimited push notifications
  • File sharing
  • Widgets for in-chat collaboration
  • Voice and video 1:1 calls
  • Voice and video conferences
  • Screen sharing
  • Migration tools
  • Manage rooms posting permissions
  • GDPR Compliance
  • Support from the open source community
Home (Personal)
$10 /Month

Faster performance for friends and family or small teams that take data privacy seriously.

Features

  • Minimum number of users : 5 users
  • Includes features of the Free plan, plus
  • Ability to deactivate federation
  • Bridging Services (MS Teams, Slack, Discord, Gitter, IRC, Telegram)
Nickel (Business)
$10 /Month

$2 per Monthly Active User

For small teams looking for a secure way to collaborate

Features

  • Minimum number of users : From 5 users
  • Includes features of Home plan, plus
  • Custom DNS
Silver (Business)
$75 /Month

$3 per Monthly Active User

For medium-size teams and communities

Features

  • Includes features of the Nickel plan, plus
  • Minimum number of users : From 25 users
  • Your own branding
  • Designed for bigger groups and more complex usage
Gold (Business)
$400 /Month

$4 per Monthly Active User

For larger organisations and communities, with more flexibility

Features

  • Includes features of the Silver plan, plus
  • Minimum number of users : From 100 users
  • Select hosting region
  • Call recording (coming soon)
  • Call streaming (coming soon)
  • Single Sign On ($0.50 user/month) : Extra
  • One business day support SLA
Platinum (Business)
Custom

For governments, federated organisations & regulated industries

Features

  • Includes features of the Gold plan, plus
  • Minimum number of users : 1000+
  • On premise or cloud
  • Anti-virus
  • Customised mobile apps
  • Dedicated moderation bot
  • Private federation
  • Address book & directory
  • Bridging Services (MS Teams, Slack, Discord, Gitter, IRC, Telegram)
  • Single Sign On ($0.50 user/month)
  • Configurable retention policies
  • Custom terms and conditions
  • Audit bots
  • 99.9% uptime SLA
View Price Page
Free (Cloud)
Free

Features

  • 10,000 messages of search history
  • File storage up to 5 GB total
  • Convenient web service
  • No sysadmin work required
Standard (Cloud)
$6.67 /User/Month

$8 billed monthly

Features

  • Full search history
  • File storage up to 10 GB per user
  • Full access to enterprise features like guest users and user groups
  • Priority commercial support
  • Funds the Zulip open source project
Community support (On-Premise)
Free

Features

  • Easy self-service installation
  • Free and open-source forever under Apache 2.0 license
  • LDAP/Active directory integration
  • All Standard/Enterprise features included
Enterprise (On-Premise)
Custom

Features

  • Easy self-service installation
  • Support response SLAs
  • High availability assistance
  • Input into the Zulip roadmap
  • Funds the Zulip open source project
View Price Page
Free
Free

Free
The quickest and easiest way to try Slack

$US0/mth

  • Access to 10,000 of your team’s most recent messages
  • 10 integrations with other apps like Google Drive, Office 365 and many more
  • 1:1 voice and video calls between teammates

Features:

PRODUCTIVITY BASICS

  • Message history - 10k of your team’s most recent messages
  • Relevant people, channels and files in search results
  • Integrations with other apps - 10
  • File storage - 5 GB total
  • Workspaces - 1

SECURITY

  • Data encryption at rest and in transit
  • Two-factor authentication

ADMINISTRATION

  • Manage channel posting permissions - Limited to # general channel only

CALLS

  • Voice and video calls - One-to-one only

SUPPORT

  • Access to customer support - Standard support
Pro
$2.67 /Month

Pro
More power for small teams who want better collaboration

$US2.67/mth*

  • All the benefits of Free and:
  • The full context of your organization’s message history at your fingertips
  • Timely info and actions in one place with unlimited integrations
  • Face-to-face communication with group voice and video calls of up to 15 teammates
  • Secure collaboration with outside organizations or guests from within Slack

Features:

PRODUCTIVITY BASICS

  • Message history - Unlimited
  • Relevant people, channels, and files in search results
  • Integrations with other apps - Unlimited
  • File storage - 10 GB per team member
  • Workspaces - 1
  • Customizable sections
  • Slack huddles
  • Audio and video clips

EXTERNAL COLLABORATION

  • Work with other organisations
  • Work with individuals

SECURITY

  • Data encryption at rest and in transit
  • Two-factor authentication
  • OAuth with google

COMPLIANCE

  • Custom retention policies for messages and files

ADMINISTRATION

  • Manage channel posting permissions - Limited to # general channel only
  • Custom user groups

CALLS

  • Voice and video calls - Uo to 15 participants
  • Screen sharing

SUPPORT

  • Access to customer support - 24/7 support
Business
$5 /Month

Business+
Scale your business, increase productivity and keep your teams connected

$US5/mth*
All the goodness of Pro, and:

  • Advanced identity management through SAML-based SSO and real-time Active Directory sync with OneLogin, Okta, and Ping Identity
  • Compliance requirements met with data exports for all messages
  • Around-the-clock teamwork and assistance with 99.99% guaranteed uptime and 24/7 support with a four-hour response time

Features:

PRODUCTIVITY BASICS

  • Message history - Unlimited
  • Relevant people, channels, and files in search results
  • Integrations with other apps - Unlimited
  • File storage - 20 GB per team member
  • Workspaces - 1
  • Customizable sections
  • Slack huddles
  • Audio and video clips

EXTERNAL COLLABORATION

  • Work with other organizations
  • Work with individuals

SECURITY

  • Data encryption at rest and in transit
  • Two-factor authentication
  • OAuth with google
  • SAML-based single sign-on(SSO)

COMPLIANCE

  • Custom retention policies for messages and files
  • Data exports for all messages
  • Data residency

ADMINISTRATION

  • Manage channel posting permissions - Unlimited number of channels
  • Custom user groups
  • Real-time Active Directory sync with OneLogin, Okta, and Ping Identity
  • User management with SCIM provisioning

CALLS

  • Voice and video calls - Uo to 15 participants
  • Screen sharing

SUPPORT

  • Access to customer support - 24/7 support with four-hour first response time
  • 99.99% guaranteed uptime SLA
Enterprise Grid
Custom

Enterprise Grid
Slack for the most demanding enterprises – all the flexibility to meet your regulatory requirements and all the power to match your growth

All the greatness of Business+, and:

  • Peace of mind with enterprise-grade security and compliance, such as HIPAA support and the Enterprise Key Management add-on
  • Large scale collaboration and alignment with support for up to 500,000 users
  • Streamlined administration with centralized controls and customizable policies
  • Tailored support with a designated account and customer success team

Features:

PRODUCTIVITY BASICS

  • Message history - Unlimited
  • Relevant people, channels, and files in search results
  • Integrations with other apps - Unlimited
  • File storage - 1 TB per team member
  • Workspaces - Unlimited
  • Customizable sections
  • Slack huddles
  • Audio and video clips

EXTERNAL COLLABORATION

  • Work with other organizations
  • Work with individuals

SECURITY

  • Data encryption at rest and in transit
  • Two-factor authentication
  • SAML-based single sign-on(SSO)
  • Slack enterprise key management - Add-on
  • Integration with enterprise mobility management (EMM)

COMPLIANCE

  • Custom retention policies for messages and files
  • Data exports for all messages
  • Support for HIPAA compliance
  • Data residency

ADMINISTRATION

  • Manage channel posting permissions - Unlimited number of channels
  • Custom user groups
  • Real-time Active Directory sync with OneLogin, Okta, and Ping Identity
  • User management with SCIM provisioning
  • Support for integrations with data loss prevention (DLP), e-discovery, and offline backup providers
  • Domain claiming
  • Custom terms of service

CALLS

  • Voice and video calls - Uo to 15 participants
  • Screen sharing

SUPPORT

  • Access to customer support -24/7 priority support with four-hour first response time
  • 99.99% guaranteed uptime SLA
  • Designated account and customer success team
View Price Page
Free
Free

Popular with individuals or small teams

Features

  • Unlimited chat links
  • 100 MAU (One user from one device is MAU)
  • Export chat data
  • Customized chat link
  • Customized PinBoard
  • Basic data analytics
  • Free Message Notification
Advanced
$32 /Month

Best fit for SMBs

Features

  • All functions of Free Plan
  • Unlimited chat links
  • 500 MAU
  • Customized survey
  • Customized chat widget
  • Chatbot editor
  • Advanced data analytics
Enterprise
Custom

According to your requirements and scenario

Features

  • Unlimited chat links
  • Billed by MAU usage
  • Integration with inner system
  • Full customization
  • Priority support
View Price Page

SCREENSHOTS

Element Screenshots
View 1 screenshot(s)
Zulip Screenshots
View 4 screenshot(s)
Slack Screenshots
View 7 screenshot(s)
PinChat Screenshots
View 11 screenshot(s)

INTEGRATIONS

    NA
  • Basecamp
  • GitHub
  • Asana
  • Front
  • Groove
  • AppVeyor
  • Airbrake
    NA
    NA

ALTERNATIVES

Top alternatives to Element

Atom Paynetz
Atom Paynetz
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Node App
Adobe Substance 3D Painter
Adobe Substance 3D Painter
Attribute
Attribute
Glossary bot
Glossary bot

Top alternatives to Zulip

People Element
People Element
Tasklog Teams
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Mattermost
Mattermost
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Discord Stages