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ICTFax

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Fax Software

4.6 1,880 user ratings

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Fax Software

4.7 264 user ratings

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Fax Software

5 1 user ratings

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Overview

Description eFax is an advanced online fax management software that lets you send and receive faxes from your smartphone, tablet or computer from anywhere at any time. It enables you to easily fax documents and exchange files that would be too huge to mail, such as slideshows, high-resolution pictures, and videos using Large File Sharing. With eFax, you get two options for your electronic faxes, you can sign electronic faxes just by swiping your finger on the screen of your mobile device, or just drag-drop a "pre-saved" sign onto your document with eFax. eFax integrates with popular cloud storage services such as Google Drive, iCloud, and Dropbox, allowing you to instantly download files from your cloud, link them with the virtual fax, and share them. The platform enables inbound faxes which are encrypted and hosted on a secure server for maximum protection, allowing you to download highly confidential faxes with confidence. Users can send files to up to 20 people at once with eFax. Additionally, you can tag your faxes with keywords to make searching and retrieving them easier. Read more eFax Corporate is a fax service that enables organisations to send and receive faxes in a more secure and efficient way. In this service, users get Secure User IDs that enable them to send information securely. They can also make complete audit trails and get advanced transmission options secured by TLS. A 256-bit encryption system is also available to protect sensitive material. In addition, organisations can even keep themselves compliant with SOX, HIPAA, PCI, GLBA and other Federal Regulations for sending faxes. While taking the services of eFax Corporate, organisations can either keep their previous fax number or they can get a new one too. The eFax Corporate also works with users’ existing email network, making it highly convenient for them to manage their messaging system. Through this service, users can annotate, crop, view and edit faxes without printing them. Moreover, it can also be used to send large images, videos and other files that cannot be sent via email. Read more Cloud Worldwide Services owns eComfax, which is a Fax Software. It is a cloud-based corporation that specialises in providing various value-added services. It provides for flexible contracts and can be tailored to your specific requirements. With eComFaz, you may pick the ideal plan for your business without making a long-term commitment and with complete flexibility in scaling your capacity. Because the security of your data is so important, eComFax ensures that your papers are sent, received, and archived in a secure and traceable manner. You can keep your own fax number, or if you choose, they will behave without obligation to stay, and you can choose from a variety of numbers depending on the country or city. You'll get a sophisticated communication hub. You may send SMS, faxes, and even certified SMS, and you can even encrypt the transmission of your most sensitive data. Furthermore, it is an environmentally friendly choice that produces no waste, requires no fax machine, paper, toner, or maintenance, and helps to decrease your carbon footprint. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $14.13. Offers Custom plan.
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.

Technical Details

Organization Types Supported
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
Modes of Support
  • 24/7 (Live rep)
  • Online
  • 24/7 (Live rep)
  • Online
  • 24/7 (Live rep)
  • Online
API Support
  • Available
  • Available
  • Available

Reviews & Ratings

User Rating
4.6/5 1,880 user ratings
4.7/5 264 user ratings
5/5 1 user ratings
Rating Distribution
  • Excellent

    85.1%
  • Very Good

    6.4%
  • Average

    2.1%
  • Poor

    0.6%
  • Terrible

    5.9%
  • Excellent

    84.1%
  • Very Good

    9.5%
  • Average

    2.7%
  • Poor

    1.5%
  • Terrible

    2.3%
  • Excellent

    100%
  • Very Good

    0%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%
User Sentiments

    Outstanding Customer Service, Knowledgeable Representatives, Quick Response Times, Efficient Problem Resolution

    Difficulties with Cancellation Process, Inconsistent Fax Transmission Success, Occasional Spam Faxes, Outdated User Interface

    Excellent Customer Support, Knowledgeable Support Staff, Quick Issue Resolution, Professional and Efficient Service

    App Freezing Issues, Incompatibility with Other Software, Unsuccessful Fax Transmission, Confusing User Interface

    Not Available
Review Summary

The overall sentiment towards the product is positive. Users appreciate its user-friendly interface, ease of use, and the range of features it offers, including faxing, scanning, and e-signing capabilities. It is also praised for its reliability, fast transmission speed, and strong security measures. However, some users have reported issues with customer support, occasional technical glitches, and limited integrations with other software. Additionally, a few users have expressed concerns about the pricing structure and the lack of a free trial or money-back guarantee.

Overall, reviewers praise eFax Corporate for its user-friendly interface, reliability, and efficient faxing capabilities. Many users commend its ease of use, even for those with limited technical experience. The platform's dependability and secure transmission of faxes are also highlighted. Reviewers appreciate the integration options with various business tools and cloud storage services, enabling seamless faxing from different applications. Additionally, the mobile app receives positive feedback for its convenience and functionality. Some users suggest improvements in customer support responsiveness and the occasional occurrence of technical glitches.

Not Available
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Pricing

Pricing Options
  • Free Trial Not Available
  • Starts at $14.13. Offers Custom plan.
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

eFax Plus $14.13 $16.95 per month

eFax Pro $16.63 $19.95 per month

eFax Corporate Custom

eFax Corporate Custom

eComFax SOHO Custom

eComFax SMB Custom

eComFax Enterprise Custom

 
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Alternatives

 

Screenshots & Videos

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Vendor information

Company Details Located in: Los Angeles, California Located in: Los Angeles, California Located in: New York, New York
Contact Details

1 (800) 958-2983

https://www.efax.com/

1-888-532-9265

https://enterprise.efax.com/

+1 646 975 94 53

https://www.ecomfax.com/en/

Social Media Handles

Not available

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