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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zoho SalesIQ logo
Live Chat Software

4.5 406 user ratings

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Overview

Description Drift is a revenue acceleration platform, helping companies enhance their revenue, sales and productivity levels. Organisations also get to deliver personalised experiences to individual customers by bringing their go-to-market teams together. This way, they get to enhance the outreach of their brand and shorten the sales cycle as well. Over 50,000+ businesses from all around the globe use Drift to generate a qualified pipeline in real-time. Brands get to connect with their buyers over voice, chat, video and email to accelerate the revenues. Moreover, integration facilities offered by Drift helps brands engage their website visitors in real-time, providing personalised experiences accordingly. Timely notification offered by the platform helps organisations engage with their target accounts and never miss out on anything. Lastly, organisations can also rely on the particular to enhance their revenues without increasing the headcounts in a refreshingly frictionless manner. Read more Zoho SalesIQ enables sales teams and customer support reps to connect with visitors in real time and increase the ROI of their marketing efforts. The tool provides live chat, visitor tracking and analytics in a neat and single package. Users can track and engage with visitors in real-time by monitoring how they interact with the website. As a result, team members can strategically reach out to prospects with personalized messages. They can even create pre-defined rules for live chat engagement and notify teams when a large account lands on the website. The tool seamlessly integrates with Zoho CRM to drive more engagement. After identifying high-value prospects, users can focus their resources on them for maximizing conversion results. They can even assign follow-up task on Zoho CRM without even leaving the chat window. Users can also be segmented on the basis of their interest levels. Read more
Pricing Options
  • Free Trial Not Available
  • Drift Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $7.0. Offers Free-forever plan.
SW Score & Breakdown

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    96%
  • Reviews
    90%
  • Momentum
    60%
  • Popularity
    70%
SaaSworthy Awards # 3 Most Worthy # 3 Highly Rated # 8 Highly Rated

Technical Details

Organization Types Supported
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • Business Hours
  • Online
  • Business Hours
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
4.4/5 1,709 user ratings
4.5/5 406 user ratings
Ratings Distribution
  • Excellent

    56.5%
  • Very Good

    31.6%
  • Average

    5.7%
  • Poor

    3.5%
  • Terrible

    2.6%
  • Excellent

    64.3%
  • Very Good

    24.9%
  • Average

    8%
  • Poor

    1.7%
  • Terrible

    1.1%
Review Summary

Overall, users find Drift to be a highly effective tool for conversational marketing and sales. It is praised for its ease of use, intuitive interface, and ability to personalize customer interactions at scale. Users appreciate the platform's robust features, such as chatbots, email integration, and analytics, which help them engage with leads, qualify prospects, and close deals efficiently. While some users experienced occasional technical glitches or limitations in customization, the majority agree that Drift has significantly improved their communication and lead generation efforts.

Zoho SalesIQ, a customer support software, generally garners positive feedback from users. Reviewers highlight features like user-friendly interface, efficient live chat, and effective lead generation capabilities as major strengths. Users also appreciate its customization options and integration with other Zoho products. However, some users mention occasional technical glitches and limited reporting capabilities as areas for improvement. Overall, Zoho SalesIQ is praised for its ease of use, robust features, and ability to enhance customer engagement.

  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Drift Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $7.0. Offers Free-forever plan.
Pricing Plans
Monthly Plans Annual Plans

Premium Custom

Advanced Custom

Enterprise Custom

Free Free

​​​​​​​Drift for Early Stage Startups Custom

Add playbook building services Custom

Virtual selling assistants Custom

Free Free

Basic $7.00 $10.00 per user / month

Professional $12.75 $17.00 per month

Enterprise $20.00 $25.00 per user / month

 
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

Screenshots Drift screenshot
+ 2 More
Call track
+ 3 More
Videos Video Thumbnail
+ 2 More
Video Thumbnail
+ 1 More

Vendor information

Company Details Located in: Boston, Massachusetts Founded in: 2014 Located in: Pleasanton, California
Contact Details

855-266-1567

https://www.drift.com/

+1 877-834-4428

https://www.zoho.com/salesiq/

Social Media Handles

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