Drift vs JivoChat Comparison

Remove All ADD PRODUCT Drift JivoChat	Remove Drift Conversational Marketing Software (1868 Ratings)	98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove JivoChat Live Chat Software (109 Ratings)
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ADD PRODUCT	Remove Drift Conversational Marketing Software (1868 Ratings)	98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove JivoChat Live Chat Software (109 Ratings)
Start Free Trial	Start Free Trial

Overview

Summary

Drift is a revenue acceleration platform, helping companies enhance their revenue, sales and productivity levels. Organisations also get to deliver personalised experiences to individual customers by bringing their go-to-market teams together. This way, they get to enhance the outreach of their brand and shorten the sales cycle as well. Over 50,000+ businesses from all around the globe use Drift to generate a qualified pipeline in real-time. Brands get to connect with their buyers over voice, chat, video and email to accelerate the revenues. Moreover, integration facilities offered by Drift helps brands engage their website visitors in real-time, providing personalised experiences accordingly. Timely notification offered by the platform helps organisations engage with their target accounts and never miss out on anything. Lastly, organisations can also rely on the particular to enhance their revenues without increasing the headcounts in a refreshingly frictionless manner. ..show more

JivoChat is specifically built for E-commerce companies to serve as an effective business communication tool. It is the one omnichannel application that comprises emails, live chat, Facebook messaging, dial up calls, everything under one interface. This tool helps users execute live chat on their website, offers chat support to clients on Facebook, dial a phone number in any country, and manage all texts to a company's mail Id. JivoChat offers great customer service experiences as the team can quickly respond to their client's queries. It comprises some pro features, including call transfers, routing, recording, and much more. The instant callback feature enables your potential customers to connect with you to close more deals promptly and easily. Businesses using this tool will never risk a chance of missing a client's reach, and it redirects emails from your company's address to the JivoChat inbox so that that team can reply faster. Overall, JivoChat is highly dedicated to providing the ideal communication solutions for all e-commerce business owners to accelerate their sales and customer retention. ..show more

TECHNICAL DETAILS

Access Monitoring
24/7 (Live rep)
Business Hours
Online

Contact Number/Address

Boston, Massachusetts / 855-266-1567

Wilmington, Delaware / +1 408-604-0183

API

Deployment
SaaS/Web/Cloud
Mobile - Android
Mobile - iOS
Installed - Windows
Installed - Mac

Customers
Individuals
Freelancers
Large Enterprises
Medium Business
Small Business

Pricing

Pricing Model
Free Trial
Freemium
One-time license
Open-source
Subscription
Quotation Based

Plans
	Premium Custom Ideal solution for small businesses who want to delight their customers through a conversational approach to sales and marketing. Features Everything in Free plus: Custom Chatbots - Engage, qualify, nurture, and convert site visitors 24/7 with personalized conversations. Basic Lead Routing - Automatically route leads to the right rep. Drift Intel - Identify even anonymous website visitors and personalize their experiences. Drift for Salesforce App - Access pre-built Salesforce dashboards (or create custom versions) to measure Drift's performance. Encryption at Rest - Data encryption in transit and at rest so your information is safe and secure at all times. Advanced Custom Ideal for medium-size businesses who want to engage their target audiences with specific messages, and generate more qualified sales pipeline, faster. Features Everything in Premium, plus: Fastlane - Drive more qualified pipeline from your lead forms. Audiences - Unlock more value from your website traffic by targeting specific groups of customers with personalized experiences. A/B Testing - Engage your target visitors with the perfect message to increase conversion to pipeline. Advanced Lead Routing - Sophisticated routing rules make it easy to set up conditional routing across multiple teams. Role-Based Access Controls - Manage permissions and user experience with three distinct user roles. Enterprise Custom Ideal solution for large, complex organizations who want to deliver personalization at scale, consistently generate qualified pipeline, and enhance the customer experience. Features Everything in Advanced, plus: Workspaces - Dedicated Drift instance with its own chatbots, reporting, users and settings. Additional workspaces are available for purchase. Multiple Languages - Deploy Drift globally with chatbots in multiple languages or localizations. Virtual Selling Assistants - Deliver personalization at scale and consistently generate qualified pipeline without adding headcount — with our patented AI Virtual Selling Assistants. Conversation Analysis - Uncover patterns and insights from your database of conversations, so you can optimize your buying journey, and sales process. Free Free Get started with Conversational Marketing by having conversations with your website visitors. Great for small businesses. Drift for Early Stage Startups Custom For Less than 50 employees. The software offers Early Stage Startups pricing plan on basis of request. Add playbook building services Custom Our Professional services team can build and optimize your chat playbooks based on best practices and years of expertise. Virtual selling assistants Custom Use Artificial Intelligence to qualify your website visitors through human-like conversation, 24/7/365, across time zones and languages. View Price Page	Basic Free Features Unlimited chats and websites Customizable chat in 25 languages Desktop, mobile and browser agent apps 24/7 customer support 2 month chat history storage Basic CRM functions Team chats for an unlimited number of staff members Professional $19 /User/Month Features All the benefits of Basic version, and: Unlimited chat history storage Proactively start chats and catch leads using Smart Triggers Complete visitor info including IP addresses, region, visit source and more Canned responses with an automatic helper Chat transfer between agents Monitor website visitors in real time Connect JivoChat with chatbots and don’t miss a single request Use built -in CRM to turn new customers into returning ones and grow your business View Price Page

Compare Drift vs JivoChat

Drift

JivoChat

Overview

TECHNICAL DETAILS

Pricing

SCREENSHOTS

INTEGRATIONS

ALTERNATIVES