Home/Conversational Marketing Software/Drift vs IVCboxUpdated on: April 19, 2024

Compare Drift vs IVCbox

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IVCbox
IVCbox Live Chat Software (14 Ratings)
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81% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
IVCbox

IVCbox

Live Chat Software (14 Ratings)
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Overview

Summary

Drift is a revenue acceleration platform, helping companies enhance their revenue, sales and productivity levels. Organisations also get to deliver personalised experiences to individual customers by bringing their go-to-market teams together. This way, they get to enhance the outreach of their brand and shorten the sales cycle as well. Over 50,000+ businesses from all around the globe use Drift to generate a qualified pipeline in real-time. Brands get to connect with their buyers over voice, chat, video and email to accelerate the revenues. Moreover, integration facilities offered by Drift helps brands engage their website visitors in real-time, providing personalised experiences accordingly. Timely notification offered by the platform helps organisations engage with their target accounts and never miss out on anything. Lastly, organisations can also rely on the particular to enhance their revenues without increasing the headcounts in a refreshingly frictionless manner. ..show more

IVCbox offers products and solutions for businesses to connect with their customers, which include live chat, video call, and chatbot. To set up Live chat on their websites, users need to sign up for IVCbox and complete the registration after which they integrate the generated code into their websites. Customer conversation history is available on the cloud and can be viewed at a later date. It also allows for some customer management by letting the users maintain customer information such as names, email addresses, phone numbers, etc. Calling agents can also access and fill out the customer information. Video Chat lets users set up a video chat on their websites. The video conversations are also stored and are accessible on the cloud for reviews and analysis. Chatbot offers code-less Chatbot functionality to web pages for 24x7 support. Users can customize the products using various colors to suit the brand identity better. ..show more

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Boston, Massachusetts / 855-266-1567

Newark, Delaware

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Premium
Custom

Ideal solution for small businesses who want to delight their customers through a conversational approach to sales and marketing.

Features

  • Everything in Free plus:
  • Custom Chatbots - Engage, qualify, nurture, and convert site visitors 24/7 with personalized conversations.
  • Basic Lead Routing - Automatically route leads to the right rep.
  • Drift Intel - Identify even anonymous website visitors and personalize their experiences.
  • Drift for Salesforce App - Access pre-built Salesforce dashboards (or create custom versions) to measure Drift's performance.
  • Encryption at Rest - Data encryption in transit and at rest so your information is safe and secure at all times.
Advanced
Custom

Ideal for medium-size businesses who want to engage their target audiences with specific messages, and generate more qualified sales pipeline, faster.

Features

  • Everything in Premium, plus:
  • Fastlane - Drive more qualified pipeline from your lead forms.
  • Audiences - Unlock more value from your website traffic by targeting specific groups of customers with personalized experiences.
  • A/B Testing - Engage your target visitors with the perfect message to increase conversion to pipeline.
  • Advanced Lead Routing - Sophisticated routing rules make it easy to set up conditional routing across multiple teams.
  • Role-Based Access Controls - Manage permissions and user experience with three distinct user roles.
Enterprise
Custom

Ideal solution for large, complex organizations who want to deliver personalization at scale, consistently generate qualified pipeline, and enhance the customer experience.

Features

  • Everything in Advanced, plus:
  • Workspaces - Dedicated Drift instance with its own chatbots, reporting, users and settings. Additional workspaces are available for purchase.
  • Multiple Languages - Deploy Drift globally with chatbots in multiple languages or localizations.
  • Virtual Selling Assistants - Deliver personalization at scale and consistently generate qualified pipeline without adding headcount — with our patented AI Virtual Selling Assistants.
  • Conversation Analysis - Uncover patterns and insights from your database of conversations, so you can optimize your buying journey, and sales process.
Free
Free

Get started with Conversational Marketing by having conversations with your website visitors. Great for small businesses.

​​​​​​​Drift for Early Stage Startups
Custom

For Less than 50 employees.

The software offers Early Stage Startups pricing plan on basis of request.

Add playbook building services
Custom

Our Professional services team can build and optimize your chat playbooks based on best practices and years of expertise.

Virtual selling assistants
Custom

Use Artificial Intelligence to qualify your website visitors through human-like conversation, 24/7/365, across time zones and languages.

View Price Page
Basic
Free

500 Conversations per Month

Features

  • Live Chat
  • Video Call
  • 14 days Conversation History
  • Upto 12 Agents
  • Upto 300 Customer Profiles
  • Quallity Assessment
  • Chatbot Assistant
Pro
$25 /Month

3000 Conversations per Month

Features

  • Chatbot
  • Unlimited Conversations History
  • API Access
  • Unlimited Customer Profiles
  • 24/7 Technical Support
  • Analytics
Team
$39 /Month

10000 Conversations per Month

Features

  • Includes features of Basic plan

View Price Page

SCREENSHOTS

Drift Screenshots
View 3 screenshot(s)
IVCbox Screenshots
View 5 screenshot(s)

INTEGRATIONS

  • Salesforce Marketing Cloud Account Engagement (formerly Pardot)
  • Bizible
  • Slack
  • Adobe Marketo Engage
  • Segment
  • Tray.io
  • Databox
  • Google Sheets
  • Drip
  • Demandbase Orchestration
  • Zendesk Support
  • Poptin
  • 6sense
  • Zapier
  • PieSync
  • Zoom
  • Clearbit
  • Google Calendar
  • Outreach
  • MadKudu
  • HubSpot CRM
  • Front
  • Google Analytics
  • Salesforce
  • Oracle Eloqua
  • ON24
  • Optimizely
  • Okta
    NA

ALTERNATIVES

Top alternatives to Drift

Intercom
Intercom
Shift
Shift
Stable Diffusion XL
Stable Diffusion XL
Powerslide
Powerslide
LimeChat
LimeChat

Top alternatives to IVCbox

Crisp
Crisp
JivoChat
JivoChat
tawk.to
tawk.to
Intercom
Intercom
LiveChat
LiveChat