Compare Drift vs Chatnox

Ideal solution for small businesses who want to delight their customers through a conversational approach to sales and marketing.

Features

• Everything in Free plus:
• Custom Chatbots - Engage, qualify, nurture, and convert site visitors 24/7 with personalized conversations.
• Basic Lead Routing - Automatically route leads to the right rep.
• Drift Intel - Identify even anonymous website visitors and personalize their experiences.
• Drift for Salesforce App - Access pre-built Salesforce dashboards (or create custom versions) to measure Drift's performance.
• Encryption at Rest - Data encryption in transit and at rest so your information is safe and secure at all times.

Ideal for medium-size businesses who want to engage their target audiences with specific messages, and generate more qualified sales pipeline, faster.

Features

• Everything in Premium, plus:
• Fastlane - Drive more qualified pipeline from your lead forms.
• Audiences - Unlock more value from your website traffic by targeting specific groups of customers with personalized experiences.
• A/B Testing - Engage your target visitors with the perfect message to increase conversion to pipeline.
• Advanced Lead Routing - Sophisticated routing rules make it easy to set up conditional routing across multiple teams.
• Role-Based Access Controls - Manage permissions and user experience with three distinct user roles.

Ideal solution for large, complex organizations who want to deliver personalization at scale, consistently generate qualified pipeline, and enhance the customer experience.

Features

• Everything in Advanced, plus:
• Workspaces - Dedicated Drift instance with its own chatbots, reporting, users and settings. Additional workspaces are available for purchase.
• Multiple Languages - Deploy Drift globally with chatbots in multiple languages or localizations.
• Virtual Selling Assistants - Deliver personalization at scale and consistently generate qualified pipeline without adding headcount — with our patented AI Virtual Selling Assistants.
• Conversation Analysis - Uncover patterns and insights from your database of conversations, so you can optimize your buying journey, and sales process.

Get started with Conversational Marketing by having conversations with your website visitors. Great for small businesses.

For Less than 50 employees.

The software offers Early Stage Startups pricing plan on basis of request.

Our Professional services team can build and optimize your chat playbooks based on best practices and years of expertise.

Use Artificial Intelligence to qualify your website visitors through human-like conversation, 24/7/365, across time zones and languages.

Features

• 2 Operators
• 20 Chats per Month
• 99.95 percent Uptime Guarantee
• Full Featured Web Chat Panel
• Concurrent Chat Limit
• Customizable Pre-Chat Survey Forms
• Operator Rating
• Access to Chat Transcripts
• Chat Transcript Back-up : 3 Months
• Offline Messages to Email
• Tag Chats
• Canned Messages : 5 Messages
• Group Limit : 1 user group
• Full featured Web Chat Panel
• Trigger Limit : 1 Chat Trigger
• Trigger Messages by Time Delay, Page Name, Country, Referral Path
• View Visitor Location, Location on a Map, System Information, Referral Path
• Pre-defined Widget Color Theme Gallery
• Customize Chat Window Forms and Button
• Chat Bar Customization
• Attention Grabbers
• Custom Live Chat Status Image Linking
• Twitter Integration (Display tweets)
• Link to Facebook Page
• Daily Chat Count Summary

Starts from $9.99 per Month billed Annually

Features

• 2 Operators
• Includes features of Startup plan, plus
• Unlimited Chats
• IM Integration (Take Chats on Mobile)
• Concurrent Chat Limit : 10 Chats
• Chat Transcript Back-up : 6 Months
• Canned Messages : Unlimited Canned Messages
• Transfer Chat between Operators
• Group Limir : 5 user groups
• Trigger Limit : 3 Chat Triggers
• Real-time Visitors Tracking (See Who's Online)
• Color Chat Widget with Custom Color Codes
• Chat Distribution by Invitation Type
• Chat Distribution by Groups and Department
• Chat Distribution by Operators

Starts from $19.99 per Month billed Annually

Features

• 2 Operators
• Includes features of Standard plan, plus
• Concurrent Chat Limit : 100 Chats
• Chat Transcript Back-up : 24 Months
• Use on Multiple Domains
• Unlimited Group Limit
• Trigger Limit : Unlimited Chat Triggers
• Send Chat Invitation to Live Visitors
• Remove Branding
• Chat Rating Summary
• Chat Distribution by Time (Analyze Peak Times)
• Operator Login/Logout (Coming Soon)