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UserZoom

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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Dovetail logo
UX Software

4.6 49 user ratings

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96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Userlytics logo
UX Software

4.1 187 user ratings

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Overview

Description Dovetail is a reliable customer experience software as well as qualitative data analysis tool. As a data analysis tool, it comes loaded with suitable features like annotations, text analytics, data visualization and it can support multiple languages. This software helps in conducting sentimental analysis, trend analysis and also user research analysis. It is suitable for both websites as well as mobiles. Dovetail allows conducting usability testing and user research. Conducting surveys and ensuring proper feedback management becomes systematic and more comfortable using this software. It affords maximum possible collaboration. Read more Userlytics is a remote user testing platform that allows individuals and companies to test their websites, prototypes, mobile apps and even competitors' assets. It helps them to optimise their services to customers, user interface and overall experience. Userlytics comes with advanced video capture and editing tools that record tests, hyperlinked annotation, automate transcriptions and highlight reels for both moderated and unmoderated UX testing. The platform uses advanced quantitative metric systems, such as time on task and success/ failure metrics, rating questions and more to test the products effectively. Userlytics helps to optimise the information architecture (IA) of websites, apps and prototypes by analysing participants’ mental model as they categorise and search for items. The platform allows users to easily launch a moderated UX test or an interview by scheduling a live conversation. It is an in-browser platform which means that there is no need for participants to download any application to take part in a survey. Read more
Pricing Options
  • Free Trial Available
  • Starts at $15.0.
  • Free Trial Available
  • Starts at $49.0. Offers Custom plan.
SW Score & Breakdown

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    94%
  • Reviews
    62%
  • Momentum
    60%
  • Popularity
    77%

96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    99%
  • Reviews
    90%
  • Momentum
    66%
  • Popularity
    91%
SaaSworthy Awards # 1 Fastest Growing # 7 Most Popular # 1 Most Worthy # 3 Fastest Growing

Features

Total Features
7 Features
9 Features
Common Features for All
    For Mobile Allows the application to run on mobile apps
    For Websites Allows the application to run on websites
    Heatmaps Heatmaps show where users have clicked on a page
    Prototyping Helps increasing product design efficiency and enhances accuracy
    Screen Activity Recording Allows recording every screen action during the user's session
    Unmoderated Testing Helps conducting tests on fairly functional websites
    Usability Testing Helps in finding if the system is user-friendly from the end-user perspective
    User Journeys Helps to measure the overall experience the user had while interacting with the system
    User Research Helps to study user behavior through task analysis and feedback methods
  • + 4 More - Show Less
    • For Mobile Allows the application to run on mobile apps
      For Websites Allows the application to run on websites
      Heatmaps Heatmaps show where users have clicked on a page
      Prototyping Helps increasing product design efficiency and enhances accuracy
      Screen Activity Recording Allows recording every screen action during the user's session
      Unmoderated Testing Helps conducting tests on fairly functional websites
      Usability Testing Helps in finding if the system is user-friendly from the end-user perspective
      User Journeys Helps to measure the overall experience the user had while interacting with the system
      User Research Helps to study user behavior through task analysis and feedback methods
  • + 6 More - Show Less
  • Technical Details

    Organization Types Supported
    • Individuals
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Individuals
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • Available
    • NA

    Reviews & Ratings

    User Rating
    4.6/5 49 user ratings
    4.1/5 187 user ratings
    Ratings Distribution
    • Excellent

      63.3%
    • Very Good

      34.7%
    • Average

      0%
    • Poor

      2%
    • Terrible

      0%
    • Excellent

      53.8%
    • Very Good

      29.1%
    • Average

      4%
    • Poor

      1.8%
    • Terrible

      11.2%
    Review Summary
    Not Available

    Userlytics is generally praised for its intuitive interface, ease of use, and ability to provide valuable insights into user behavior. Reviewers appreciate the platform's features such as session recordings, heatmaps, and surveys, which help them understand how users interact with their products. Additionally, the customer support team is often mentioned for their responsiveness and helpfulness. However, some reviewers have expressed concerns about the pricing and occasional technical issues. While the platform is generally considered to be a valuable tool for user research and feedback collection, some users have suggested that it may not be suitable for businesses with limited budgets or those requiring highly customized solutions.

      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $15.0.
    • Free Trial Available
    • Starts at $49.0. Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Analysis $15.00 $15.00 per month

    Analysis + Repository $100.00 $125.00 per month

    Enterprise $600.00 $600.00 per month

    Quick & Easy (Pay As You Go) $49.00 $49.00 per user

    Enterprise (Pay As You Go) $69.00 $69.00 per user

    Custom (Pay As You Go) Custom

    Starter $399.00 $399.00 per month

    Premium $499.00 $499.00 per month

    Advanced $999.00 $999.00 per month

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Introductions screenshot Dashboard
    + 4 More
    Videos Video Thumbnail
    + 1 More
    Video Thumbnail
    + 4 More

    Vendor information

    Company Details Located in: Sydney, Australia Founded in: 2017 Located in: Miami, Florida Founded in: 2009
    Contact Details

    Not available

    https://dovetailapp.com/

    +1 888-809-0047

    https://www.userlytics.com/

    Social Media Handles

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