Home/UX Software/Dovetail vs UserBobUpdated on: April 19, 2024

Compare Dovetail vs UserBob

85% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
Dovetail
Dovetail UX Software (49 Ratings)
87% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
UserBob
UserBob UX Software (6 Ratings)
Visit Website

Visit Website

ADD PRODUCT
85% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
Dovetail

Dovetail

UX Software (49 Ratings)
87% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
UserBob

UserBob

UX Software (6 Ratings)
Visit Website

Visit Website

Overview

Summary

Dovetail is a reliable customer experience software as well as qualitative data analysis tool. As a data analysis tool, it comes loaded with suitable features like annotations, text analytics, data visualization and it can support multiple languages. This software helps in conducting sentimental analysis, trend analysis and also user research analysis. It is suitable for both websites as well as mobiles. Dovetail allows conducting usability testing and user research. Conducting surveys and ensuring proper feedback management becomes systematic and more comfortable using this software. It affords maximum possible collaboration. ..show more

UserBob is a usability testing platform that helps businesses to test their apps or websites. It recruits people and provides them with a task to perform on the app or website under testing. These recruited people record their screens and offer their unbiased reviews after completion of the task. UserBob catches the first impression of the participants. They can decide within a minute whether they want to move to an alternating website or not. This helps website creators to remove the things from the website that are making the participants look for an alternative. At UserBob, developers can choose how many participants they want and how much time they should spend on the website. They can use the demographics of the participants to match their actual customers. The testing videos on UserBob can be White Labelled and used for branding and marketing. The platform also includes a REST API that can be used to automate the processes of starting the tests. ..show more

Features

Animation Helps doing motion design and animate the transitions for making UI elements lively

For Mobile Allows the application to run on mobile apps

For Websites Allows the application to run on websites

Heatmaps Heatmaps show where users have clicked on a page

Prototyping Helps increasing product design efficiency and enhances accuracy

Screen Activity Recording Allows recording every screen action during the user's session

Unmoderated Testing Helps conducting tests on fairly functional websites

Usability Testing Helps in finding if the system is user-friendly from the end-user perspective

User Journeys Helps to measure the overall experience the user had while interacting with the system

User Research Helps to study user behavior through task analysis and feedback methods

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Sydney, Australia

Mustang, Oklahoma / 405 806 0070

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Analysis
$15 /Month

Analysis

  • $180 billed Yearly
  • Great for small projects

Features

  • Included contributors: 1
  • Monthly transcription hours: 5 hours
  • Free viewer accounts: Unlimited
  • Video, images, and files: Unlimited
  • Projects: Unlimited
  • Tracked research participants: 250

ANALYSIS FEATURES

  • Highlights, tags, and charts
  • Full-text search with filters
  • Comments and sharing
  • Automatic sentiment analysis
  • CSV import / export

REPOSITORY FEATURES

  • Atomic insights
  • Google Drive integration
  • Zoom integration

ADMIN AND SECURITY

  • Encrypted data and backups

SUPPORT

  • Slack community
  • Self-serve knowledge base

Add-ons : People : $25 USD / 1,000 people / month

  • Purchase bundles of 1,000 additional people
  • Manage participants
  • Secure by design
Analysis + Repository
$125 /Month

Analysis + Repository

  • $1,200 billed Yearly
  • Organize customer knowledge

Features

  • Included contributors: 5
  • Additional contributors : 0
  • Monthly transcription hours: 25 hours
  • Free viewer accounts: Unlimited
  • Video, images, and files: Unlimited
  • Projects: Unlimited
  • Tracked research participants: 500
  • Highlights, tags, and charts
  • Full-text search with filters
  • Comments and sharing
  • Automatic sentiment analysis
  • CSV import / export

REPOSITORY FEATURES

  • Atomic insights
  • Google Drive integration
  • Zoom integration
  • Cross-project reports
  • Cross-project tags and fields
  • Granular user permissions
  • Project templates
  • Integrations via Zapier
  • Custom branding

ADMIN AND SECURITY

  • Encrypted data and backups
  • Data processing agreement

SUPPORT

  • Slack community
  • Self-serve knowledge base
  • Email support

Includes features of Add-ons

  • Based upon the Number of Additional Contributors, the pricing plan varies.
Enterprise
$600 /Month

Enterprise

  • $7,200 billed Yearly
  • Built for large organizations

Features

  • Included contributors: 10
  • Additional contributors : 0
  • Monthly transcription hours: 100 hours
  • Free viewer accounts: Unlimited
  • Video, images, and files: Unlimited
  • Projects: Unlimited
  • Tracked research participants: 1000

ANALYSIS FEATURES

  • Highlights, tags, and charts
  • Full-text search with filters
  • Comments and sharing
  • Automatic sentiment analysis
  • CSV import / export

REPOSITORY FEATURES

  • Atomic insights
  • Google Drive integration
  • Zoom integration
  • Cross-project reports
  • Cross-project tags and fields
  • Granular user permissions
  • Project templates
  • Integrations via Zapier
  • Custom branding

ADMIN AND SECURITY

  • Encrypted data and backups
  • Data processing agreement
  • Penetration test reports
  • Custom security assessments
  • Flexible payment options
  • Single sign-on

SUPPORT

  • Slack community
  • Self-serve knowledge base
  • Email support
  • Priority support response

Includes features of Add-ons

  • Based upon the Number of Additional Contributors, the pricing plan varies.
View Price Page
First Impressions (Web)
$20 Others

Features

  • 20 user videos
  • 1 minute each
  • Users will discuss their first impressions of the site
Task Completion (Web)
$25 Others

Features

  • 5 user videos
  • 5 minutes each
  • Users will attempt to complete a task you specify
Custom (Web)
Custom

Features

  • 1 to 20 user videos
  • 1 to 25 minutes each
  • Custom demographics
  • Custom user scenario
  • Custom user tasks
First Impressions (Mobile Web)
$18 Others

Features

  • 9 user videos
  • 1 minute each
  • Users will discuss their first impressions of the mobile site
Task Completion (Mobile Web)
$30 Others

Features

  • 5 user videos
  • 5 minutes each
  • Users will attempt to complete a task you specify
Custom (Mobile Web)
Custom

Features

  • 1 to 9 user videos
  • 1 to 25 minutes each
  • Custom demographics
  • Custom user scenario
  • Custom user tasks
First Impressions (Android App)
$36 Others

Features

  • 9 Android user videos
  • 2 minutes each
  • Users will install your Android app and discuss their first impressions of it
Task Completion (Android App)
$35 Others

Features

  • 5 Android user videos
  • 5 minutes each
  • Users will install your Android app and attempt to complete the task you specify
Custom (Android App)
Custom

Features

  • 1 to 9 Android user videos
  • 1 to 25 minutes each
  • Custom demographics
  • Custom user scenario
  • Custom user tasks
First Impressions (iOS App)
$36 Others

Features

  • 9 iOS user videos
  • 2 minute each
  • Users will install your iOS app and discuss their first impressions of it
Task Completion (iOS App)
$35 Others

Features

  • 5 iOS user videos
  • 5 minutes each
  • Users will attempt to complete a task you specify
Custom (iOS App)
Custom

Features

  • 1 to 9 iOS user videos
  • 1 to 25 minutes each
  • Custom demographics
  • Custom user scenario
  • Custom user tasks
View Price Page

SCREENSHOTS

Dovetail Screenshots
View 1 screenshot(s)
UserBob Screenshots

INTEGRATIONS

  • UsabilityHub
  • Google Drive
  • Lookback
  • Slack
  • UserTesting
  • Airtable
  • Typeform
  • Zoom
  • SurveyMonkey
    NA

ALTERNATIVES

Top alternatives to Dovetail

EnjoyHQ
EnjoyHQ
Figma
Figma
UserTesting
UserTesting
Userlytics
Userlytics
Adobe XD
Adobe XD

Top alternatives to UserBob

Figma
Figma
UserTesting
UserTesting
Userlytics
Userlytics
Adobe XD
Adobe XD
UXPin
UXPin