Home/UX Software/Dovetail vs UserBitUpdated on: January 31, 2023

Compare Dovetail vs UserBit

86% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
83% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
UserBit
UserBit UX Software (5 Ratings)
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86% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
83% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
UserBit

UserBit

UX Software (5 Ratings)
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Overview

Summary

Dovetail is a reliable customer experience software as well as qualitative data analysis tool. As a data analysis tool, it comes loaded with suitable features like annotations, text analytics, data visualization and it can support multiple languages. This software helps in conducting sentimental analysis, trend analysis and also user research analysis. It is suitable for both websites as well as mobiles. Dovetail allows conducting usability testing and user research. Conducting surveys and ensuring proper feedback management becomes systematic and more comfortable using this software. It affords maximum possible collaboration. ..show more

UserBit updates in real-time to always keep you in sync with your teammates. A complete research platform for UX & product teams manage user interviews, analyze surveys, create personas, map user journeys, and more. ..show more

Features

Animation Helps doing motion design and animate the transitions for making UI elements lively

For Mobile Allows the application to run on mobile apps

For Websites Allows the application to run on websites

Heatmaps Heatmaps show where users have clicked on a page

Prototyping Helps increasing product design efficiency and enhances accuracy

Screen Activity Recording Allows recording every screen action during the user's session

Unmoderated Testing Helps conducting tests on fairly functional websites

Usability Testing Helps in finding if the system is user-friendly from the end-user perspective

User Journeys Helps to measure the overall experience the user had while interacting with the system

User Research Helps to study user behavior through task analysis and feedback methods

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Sydney, Australia

Brooklyn, New York

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Analysis
$15 /Month

Analysis

  • $180 billed Yearly
  • Great for small projects

Features

  • Included contributors: 1
  • Monthly transcription hours: 5 hours
  • Free viewer accounts: Unlimited
  • Video, images, and files: Unlimited
  • Projects: Unlimited
  • Tracked research participants: 250

ANALYSIS FEATURES

  • Highlights, tags, and charts
  • Full-text search with filters
  • Comments and sharing
  • Automatic sentiment analysis
  • CSV import / export

REPOSITORY FEATURES

  • Atomic insights
  • Google Drive integration
  • Zoom integration

ADMIN AND SECURITY

  • Encrypted data and backups

SUPPORT

  • Slack community
  • Self-serve knowledge base

Add-ons : People : $25 USD / 1,000 people / month

  • Purchase bundles of 1,000 additional people
  • Manage participants
  • Secure by design
Analysis + Repository
$125 /Month

Analysis + Repository

  • $1,200 billed Yearly
  • Organize customer knowledge

Features

  • Included contributors: 5
  • Additional contributors : 0
  • Monthly transcription hours: 25 hours
  • Free viewer accounts: Unlimited
  • Video, images, and files: Unlimited
  • Projects: Unlimited
  • Tracked research participants: 500
  • Highlights, tags, and charts
  • Full-text search with filters
  • Comments and sharing
  • Automatic sentiment analysis
  • CSV import / export

REPOSITORY FEATURES

  • Atomic insights
  • Google Drive integration
  • Zoom integration
  • Cross-project reports
  • Cross-project tags and fields
  • Granular user permissions
  • Project templates
  • Integrations via Zapier
  • Custom branding

ADMIN AND SECURITY

  • Encrypted data and backups
  • Data processing agreement

SUPPORT

  • Slack community
  • Self-serve knowledge base
  • Email support

Includes features of Add-ons

  • Based upon the Number of Additional Contributors, the pricing plan varies.
Enterprise
$600 /Month

Enterprise

  • $7,200 billed Yearly
  • Built for large organizations

Features

  • Included contributors: 10
  • Additional contributors : 0
  • Monthly transcription hours: 100 hours
  • Free viewer accounts: Unlimited
  • Video, images, and files: Unlimited
  • Projects: Unlimited
  • Tracked research participants: 1000

ANALYSIS FEATURES

  • Highlights, tags, and charts
  • Full-text search with filters
  • Comments and sharing
  • Automatic sentiment analysis
  • CSV import / export

REPOSITORY FEATURES

  • Atomic insights
  • Google Drive integration
  • Zoom integration
  • Cross-project reports
  • Cross-project tags and fields
  • Granular user permissions
  • Project templates
  • Integrations via Zapier
  • Custom branding

ADMIN AND SECURITY

  • Encrypted data and backups
  • Data processing agreement
  • Penetration test reports
  • Custom security assessments
  • Flexible payment options
  • Single sign-on

SUPPORT

  • Slack community
  • Self-serve knowledge base
  • Email support
  • Priority support response

Includes features of Add-ons

  • Based upon the Number of Additional Contributors, the pricing plan varies.
View Price Page
Free
Free

Features

  • Projects: 1
  • Contributing Users : Unlimited
  • Read-only Users : Unlimited
  • Transcription : Available to Purchase
  • Research Repository
  • Interview Management
  • Tag Analysis
  • Personas
  • Journey Maps
  • User Flows
  • Card Sorting
  • Survey Analysis
  • Case-study Report
Pro
$20 /User/Month

Features

  • Projects: Unlimited
  • Contributing Users : 3+
  • Read-only Users : Unlimited
  • Transcription : 5 hours / month included
  • Research Repository
  • Interview Management
  • Tag Analysis
  • Personas
  • Journey Maps
  • User Flows
  • Card Sorting
  • Survey Analysis
  • Case-study Report
  • Custom Branding
  • Cross-project Analysis
Enterprise
$30 /User/Month

Annual billing only

Features

  • 10+ Contributing Users
  • Multiple Workspaces
  • Single Sign-On
  • Unlimited Storage
  • Security Questionnaire
  • 120 hrs Transcription / Year

View Price Page

SCREENSHOTS

Dovetail Screenshots
View 1 screenshot(s)
UserBit Screenshots
View 5 screenshot(s)

INTEGRATIONS

  • Promoter.io
  • UsabilityHub
  • Google Drive
  • Lookback
  • Slack
  • UserTesting
  • Airtable
  • Typeform
  • Zoom
  • SurveyMonkey
    NA

ALTERNATIVES

Top alternatives to Dovetail

EnjoyHQ
EnjoyHQ
Adobe XD
Adobe XD
Figma
Figma
UserTesting
UserTesting
Userlytics
Userlytics

Top alternatives to UserBit

Dovetail
Dovetail
Adobe XD
Adobe XD
Figma
Figma
UserTesting
UserTesting
Userlytics
Userlytics