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Summary |
Dialpad Talk is a flexible and scalable business phone system. However, the available features make it go beyond merely a phone system. For clients can use this particular to connect to groups, send multiple messages at once and have seamless video conferences. The platform has been designed in a manner to provide client organisations with the required flexibility for communications, offering a whole range of channels to choose from. Phone number porting is another of the features that make Dialpad Talk a convenient option for most businesses. In-built support allows porting phone numbers with absolute ease and zero hassles. Further, Dialpad Talk gets completely integrated CCaaS support for businesses having their contact centres and support teams. Simply put, it allows contact centres to make and manage calls from the same platform simultaneously while handling customer-centric calls and queries. Forwarding calls to a maximum of five contacts at a time is again a noteworthy feature found within. ..show more |
Vodia PBX is a hybrid IP-PBX software with a complete suite of business telephony features serving industries such as healthcare, hospitality, education and call centres alike. Vodia PBX offers a variety of productive services that are trusted by prominent companies such as Cisco, Easybell, Twilio and Hexanet among others. This phone systems platform comes loaded with a multitude of advanced features, helping businesses handle calls between multiple parties in an effortless way. Users can connect calls via extensions that have their own time zones, language and specified ringtones saved for better call organisation. Moreover, all the available extensions come with their own mailboxes, facilitating easy voice message saving and restoration. Inter-team collaboration lets users group, share or move messages to relevant mailboxes, facilitating faster responses. Moreover, real-time integration facilities offered by the software with external CRMs like Zoho, Hubspot and Salesforce ensures seamless connection and telephony services in an efficient manner. ..show more |
MightyCall is a cloud-based commercial VoIP service for small enterprises. It aids users in managing customer support calls as well as internal communications. Incoming calls are handled by MightyCall, which includes toll-free, local, and vanity numbers. Voicemail, hold music, conference calling, call forwarding, and call screening and recording are all included. Text messages, calls, emails, callback requests, and social media interactions are all displayed on a multichannel activity dashboard, along with expected response times and the rep assigned to each task. Companies can use email integration to transform emails into to-do lists that can subsequently be allocated to any team member. Managers can receive alerts about incoming requests and allocate them to team members using the mobile app for Android and iOS smartphones. It also includes capabilities such as VIP/blacklist call routing, conference calls, performance reports, and call history, among others. MightyCall is a monthly membership service that provides live chat, phone, and email assistance. Business and Enterprise plan users can make use of the call waiting option. ..show more |
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