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VoIP Providers

4.6 312 user ratings

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VoIP Providers

4.2 2 user ratings

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MightyCall

VoIP Providers

4.4 27 user ratings

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Overview

Description Dialpad Talk is a flexible and scalable business phone system. However, the available features make it go beyond merely a phone system. For clients can use this particular to connect to groups, send multiple messages at once and have seamless video conferences. The platform has been designed in a manner to provide client organisations with the required flexibility for communications, offering a whole range of channels to choose from. Phone number porting is another of the features that make Dialpad Talk a convenient option for most businesses. In-built support allows porting phone numbers with absolute ease and zero hassles. Further, Dialpad Talk gets completely integrated CCaaS support for businesses having their contact centres and support teams. Simply put, it allows contact centres to make and manage calls from the same platform simultaneously while handling customer-centric calls and queries. Forwarding calls to a maximum of five contacts at a time is again a noteworthy feature found within. Read more RingByName is designed to help create better relationships with your customers with its built-in intelligent routing and customer relations software. Track all interactions with customers and prospects, enabling you to make more sales and provide better service. The Virtual Receptionist will answer your business phone 24/7 and greet your client by name. Voicemail to email will deliver messages so they can be heard on any device. Read more MightyCall is a cloud-based commercial VoIP service for small enterprises. It aids users in managing customer support calls as well as internal communications. Incoming calls are handled by MightyCall, which includes toll-free, local, and vanity numbers. Voicemail, hold music, conference calling, call forwarding, and call screening and recording are all included. Text messages, calls, emails, callback requests, and social media interactions are all displayed on a multichannel activity dashboard, along with expected response times and the rep assigned to each task. Companies can use email integration to transform emails into to-do lists that can subsequently be allocated to any team member. Managers can receive alerts about incoming requests and allocate them to team members using the mobile app for Android and iOS smartphones. It also includes capabilities such as VIP/blacklist call routing, conference calls, performance reports, and call history, among others. MightyCall is a monthly membership service that provides live chat, phone, and email assistance. Business and Enterprise plan users can make use of the call waiting option. Read more
Pricing Options
  • Free Trial Available
  • Starts at $15.00. Offers Custom plan.
  • Free Trial Not Available
  • Starts at $28.95. Offers Custom plan.
  • Free Trial Available
  • Starts at $15.00.
SW Score & Breakdown

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • NA
  • NA
  • Available

Reviews & Ratings

User Rating
4.6/5 312 user ratings
4.2/5 2 user ratings
4.4/5 27 user ratings
Ratings Distribution
  • Excellent

    68%
  • Very Good

    24.1%
  • Average

    4.6%
  • Poor

    1.3%
  • Terrible

    2%
  • Excellent

    55.6%
  • Very Good

    22.2%
  • Average

    5.6%
  • Poor

    16.7%
  • Terrible

    0%
  • Excellent

    55.6%
  • Very Good

    33.3%
  • Average

    7.4%
  • Poor

    3.7%
  • Terrible

    0%
Review Summary

Dialpad Talk users commend its user-friendly interface, ease of use, and smooth integration with other business tools. It streamlines communication, enhances team collaboration, and offers reliable call quality. Additionally, its mobile app is praised for its convenience and functionality, enabling users to stay connected on the go. However, some users have reported occasional technical glitches and suggest improvements in customer support responsiveness. Overall, Dialpad Talk is a highly rated business phone system, receiving an average rating of 4.5 out of 5, and is well-received for its user-centric design, effective features, and seamless integration capabilities.

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Pricing

Pricing Options
  • Free Trial Available
  • Starts at $15.00. Offers Custom plan.
  • Free Trial Not Available
  • Starts at $28.95. Offers Custom plan.
  • Free Trial Available
  • Starts at $15.00.
Pricing Plans
Monthly Plans Annual Plans

Standard $15.00 $15.00 per user / month

Pro $25.00 $25.00 per user / month

Enterprise Custom

Essential $28.95 $28.95 per user / month

Advanced $34.95 $34.95 per user / month

Enterprise $44.95 $44.95 per user / month

Call Center Custom

Business $15.00 $20.00 per user / month

Enterprise $150.00 $200.00 per month

 
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Alternatives

 

Screenshots & Videos

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Vendor information

Company Details Located in: San Francisco, California Located in: Miami, Florida Located in: Wilmington, DE Founded in: 1999
Contact Details

Not available

https://www.dialpad.com/products/business-phone-system/

855-345-7464

https://www.ringbyname.com/

+1 (888) 256-8312

https://www.mightycall.com/

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