Dialer360 vs Truly Comparison

Remove All ADD PRODUCT Dialer360 Truly	80% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Dialer360 Call Center Software (19 Ratings)	87% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Truly Call Center Software (225 Ratings)
Remove All ADD PRODUCT Dialer360 Truly	Visit Website	Visit Website

ADD PRODUCT	80% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Dialer360 Call Center Software (19 Ratings)	87% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Truly Call Center Software (225 Ratings)
ADD PRODUCT	Visit Website	Visit Website

Overview

Summary

One of the best call center software that improves your agent’s performance to provide enhanced customer support. It has predictive dialer feature which automates call transfer between the agents. It is a PCI compliance software which secures all financial data of your customers by restricting unauthorized access. This software auto-records all the interactions with customers. Using Dialer360, you can send pre-recorded messages to large number of customers in short time. It allows the agent to manage one campaign with multiple dialer and vise-versa. It is a cloud-based application that will allow your agent to log in from anywhere using a smartphone. ..show more

Truly software is an simple communications product line used to manage CRM data to enrich existing activity data. The software offers Click to Call, Call Notes, Voicemail Drop, and more. Measure the performance of your teams with reporting dashboard. It supports Mobile Android and iOS. Small, Medium and Large companies make use of the software. ..show more

Features

Auto Call Recording Automatically records all the ongoing calls.
Call Monitoring Allows you listen to all inbound and outbound calls.
Concurrency Support Allows you to manage multiple calls concurrently
IVR Support Interactive voice recognition routes the caller to the right agent
Inbound Call Center Allows you to receive an incoming call from customers
Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online
Outbound Call Center Allows your agent to make outgoing calls
Predictive Dialer Automatically dials to list of phone numbers
Progressive Dialer Auto dials and connects agents to calls answered by live persons
Queue Management (Calls) Allows you to control call queues and distributes call equally

TECHNICAL DETAILS

Access Monitoring
24/7 (Live rep)
Business Hours
Online

Contact Number/Address

United Kingdom /(+44) 2037696777

San Francisco, CA / +1 855-976-8759

API

Deployment
SaaS/Web/Cloud
Mobile - Android
Mobile - iOS
Installed - Windows
Installed - Mac

Customers
Individuals
Freelancers
Large Enterprises
Medium Business
Small Business

Pricing

Pricing Model
Free Trial
Freemium
One-time license
Open-source
Subscription
Quotation Based

Plans
	Dialer360 Others Initial Balance $100 USD US $ 0.02 and UK $ 0.02 / Mobile $0.04 Outbound Dialing Predictive Progressive Manual Inbound IVRS and ACDs Do Not Call List Support (Local timezone 9 a.m. to 9 p.m. Mon to Fri) Web Ticket Live Chat Emergency Phone Support (9 a.m. to 5 p.m. EST / GMT) Standard Support Package Included Voice Broadcasting (VB360) Others Initial Balance $100 USD No monthly fee No setup charges Unlimited Channels Pay as you go Answering Machine Detection Call Recordings Survey IVR Inbound Text to Speech Standard Support Package Included VoIP360 (VoIP Credit) Others Pay as you go plan No monthly fee No Setup charges Best Quality Premium Routes Portal Access to check your CDRs Accept short duration / Call center traffic Use your own Dialer/PBX software No monthly/Minimal fee apply Standard Support Package Included Please Contact the Vendor for Detailed Pricing. View Price Page	Growth $65 /User/Month Features Up to 10 Users CRM Integrations Desktop & Mobile Apps (Mac, Windows, Chrome, iOS, Android) Unlimited Minutes, SMS, MMS & Numbers Call Monitoring & Recording Inbound IVR, Call Center Local Presence, Voicemail Drop Standard Reporting Enterprise Custom Features International Numbers & Calling Call Transcription Premium Deskphone & Conference Room Integration Email Tracking Salesforce Data Enrichment Salesforce Analytics (Cadence, Opportunity, Funnel) API Access Dedicated Account Team View Price Page

Compare Dialer360 vs Truly

Dialer360

Truly

Overview

Features

TECHNICAL DETAILS

Pricing

SCREENSHOTS

INTEGRATIONS

ALTERNATIVES