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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Device42 logo
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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ITM IT Asset Management logo
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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

NinjaOne (NinjaRMM) logo

NinjaOne (NinjaRMM)

Remote Monitoring and Management ...

4.8 1,987 user ratings

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Overview

Description Device42 is a sophisticated, agentless platform for IT asset management and hybrid infrastructure discovery, offering organizations comprehensive visibility and control over their on-premises, cloud, and hybrid IT environments. By automating the discovery, inventory, and mapping of physical, virtual, and cloud assets, Device42 consolidates IT resources into a single, continuously updated repository. This functionality significantly enhances operational efficiency by identifying under-utilized or over-provisioned assets, redundant software, and data center inefficiencies, such as power or thermal issues. These insights enable organizations to optimize resource allocation, reduce operational costs, and accurately forecast future requirements, ultimately ensuring seamless operations and improved financial outcomes. Device42 supports a variety of essential IT infrastructure management capabilities, including hybrid infrastructure and IaaS discovery, storage resource discovery, configuration management database (CMDB) functionality, dependency mapping, software license management, IP address management, and SSL certificate management. With its advanced automation features and robust functionalities, Device42 empowers organizations to streamline IT operations, enhance resource utilization, and maintain an organized IT environment, making it an indispensable tool for businesses aiming to maximize the value of their IT investments while achieving operational excellence. Read more ITAssetManagement presents ITM Software, a robust cloud-based enterprise asset management solution meticulously designed for IT, HR, Finance, Admin, and Security teams. This platform enables organizations to efficiently manage the entire asset lifecycle, encompassing procurement, tagging, compliance, and depreciation, while adhering to ISO 50001 standards. ITM Software offers various features, including a procurement module for creating purchase orders and managing budgets, as well as a mobile app with barcoding technology for streamlined asset tracking in a paper-free environment. The solution also incorporates essential functionalities such as ticketing software to convert communications into actionable tickets, ensuring prompt customer service without the need for multiple tools. Additionally, ITM supports knowledge management and compliance tracking, providing users with resources aligned with the Companies Act 2013 and the Income Tax Act. Overall, ITM Software positions organizations to enhance operational efficiency, improve customer engagement, and maintain rigorous compliance, making it an invaluable asset for contemporary teams striving for excellence in asset management. Read more NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers. The NinjaOne platform increases productivity while reducing risk and IT costs. Organizations use NinjaOne, including its wide range of IT and security integrations, for use cases such as endpoint management, patch management, mobile device management, software deployment, remote access, endpoint backup, and more. Read more
Pricing Options
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $49.0.
  • Free Trial Available
  • Offers Custom plan.
SW Score & Breakdown

93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    93%
  • Reviews
    88%
  • Momentum
    67%
  • Popularity
    82%

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    94%
  • Reviews
    77%
  • Momentum
    62%
  • Popularity
    76%

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    77%
  • Momentum
    69%
  • Popularity
    94%

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • NA
  • Available

Reviews & Ratings

User Rating
4.8/5 142 user ratings
4.9/5 12 user ratings
4.8/5 1,987 user ratings
Rating Distribution
  • Excellent

    81.7%
  • Very Good

    14.8%
  • Average

    3.5%
  • Poor

    0%
  • Terrible

    0%
  • Excellent

    91.7%
  • Very Good

    8.3%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%
  • Excellent

    84.9%
  • Very Good

    14.5%
  • Average

    0.4%
  • Poor

    0%
  • Terrible

    0.2%
User Sentiments

    Automated Discovery, Comprehensive Reporting, User Friendly Interface, Excellent Customer Support

    Limited Device Support, Documentation Needs Improvement, Occasional Performance Issues, Complex Initial Setup

    Not Available

    Ease of Use, Fast and Reliable Remote Access, Comprehensive Patch Management, Excellent Customer Support

    Limited Third-Party Software Patching Support, Limited MacOS Support, Inadequate Reporting Functionality, Occasional Software Bugs

Review Summary

Device 42 is praised for its comprehensive IT infrastructure management capabilities, including asset discovery, IP address management, network mapping, and server room layout visualization. Users appreciate the ease of set-up and configuration, robust auto-discovery features, and the ability to generate detailed reports. While some users find the interface dated, they universally highlight the responsive technical support as a key strength. Device 42 is considered a valuable tool for managing complex IT environments and automating tasks, saving time and improving efficiency.

Not Available

The general consensus among reviewers is that NinjaRMM is a comprehensive and powerful RMM tool that offers a wide range of features to help MSPs streamline their operations. It is praised for its user-friendly interface, customizable dashboards, and robust reporting capabilities. However, some users have expressed concerns about the occasional occurrence of bugs and glitches, as well as the need for improved documentation and customer support. Overall, NinjaRMM is a solid choice for MSPs seeking a feature-rich and reliable RMM solution, though there is room for improvement in terms of stability and support.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $49.0.
  • Free Trial Available
  • Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Device42 Custom

Startup Plan $49.00 $49.00 per month

Premium Plan $99.00 $99.00 per month

Professional Plan $199.00 $199.00 per month

SME Plan $599.00 $599.00 per month

Ultimate Plan $999.00 $999.00 per month

Enterprise Plan $5,999.00 $5,999.00 per month

NinjaOne Custom

 
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Screenshots & Videos

Screenshots Device42 : Dashboard screenshot
+ 2 More
Not Available Alerts
+ 3 More
Videos Video Thumbnail Video Thumbnail
+ 1 More
Video Thumbnail
+ 4 More

Vendor information

Company Details Located in: West Haven, Connecticut - 06516 Founded in: 2010 Located in: Faridabad, India Founded in: 2014 Located in: Austin, TX
Contact Details

(844) 424-2422

https://www.device42.com/

+91-9769022209

https://itassetmanagement.in/

+1 888 542-8339

https://www.ninjaone.com/

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