90%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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92%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Sponsored
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98%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Sponsored
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Start Free Trial
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Visit Website
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Start Free Trial
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Start Free Trial
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90%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
|
Remove
|
92%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Sponsored
Remove
|
98%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Sponsored
Remove
|
|
---|---|---|---|---|
Start Free Trial
|
Visit Website
|
Start Free Trial
|
Start Free Trial
|
Summary |
Deskero help desk software helps resolving ticket faster, consistently and with more accuracy.You can assign rules to route multiple SLAs to their respective workflows. The software enables users to contact customers using multiple channel as per choice and requirement like via phone, chat, email, social media etc. The software displays the ticket status and also who is handling it to avoid service duplication. Deskero comes with knowledge base feature that facilitates compiling customer queries and structure them into retrievable FAQs. With the escalation feature you can route challenging tickets to in-house experts. Other necessary features include self-service portal and live chat. ..show more |
TOPdesk is a service management software that helps businesses to easily connect with customers and meet their expectations. This easy to use solution allows businesses to spend less time on registering tickets and more time on delivering the best possible services. It makes it possible for companies to easily integrate their favourite tools. TOPdesk helps to reduce the workload of IT teams related to handling tickets, solving problems faster and sharing knowledge. Users can automate their processes so they can work together with other departments and improve efficiency. With its omnichannel support, businesses can help their customers through a channel appropriate for the latter. Moreover, detailed metrics offered by the software, helps businesses measure their departments’ performance and improve their services. The facilities department can utilise the software’s easy-to-use interface to perform all of their tasks easily, whether it’s monitoring orders or scheduling important repairs. TOPdesk, with included features and flexibility, is useful for every type of business, such as CAFM, ITSM, ESM and more. ..show more |
Zendesk Support is a customer support solution that centralizes all customer queries and interactions in one place. Customer support agents can access all customer data in a single interface so they have the complete history of any interactions, and can provide a more personalized and complete resolution to the issue. Zendesk Support can bring together support data and interactions from multiple channels, and also allows customers to submit support requests through the channel of their choice. The agent support tools allow customer queries to be submitted directly to the right agent with the right skills and knowledge to answer the request. Customer support agents can also collaborate with other teams to get the necessary information to best resolve issues. Zendesk Supports helps improve support agents’ response time by guiding them directly from one ticket to the next, which also avoids them cherry picking certain ticket types. ..show more |
A cloud-based customer support software that offers all in one solution for business needs to deliver exceptional support. Freshdesk is suitable for service providers such as Insurance, Healthcare, Real Estate etc. It offers a host of features and customization functionalities like multi-channel help-desks, ticketing, SLA management, Self Service Portals, SEO ready FAQ section, smart automations, complete customization capabilities that boost productivity. It is priced affordably and is life-time free for the first three agents. ..show more |
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Freshdesk
SysAid
Zoho Desk
Help Scout
LiveAgent
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Freshdesk Contact Center (Formerly Freshcaller)
Zendesk Talk
Salesforce
Jira Service Desk
Jira
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