Home/Customer Data Platform (CDP)/CustomerLabs CDP vs Adobe Experience PlatformUpdated on: April 20, 2024

Compare CustomerLabs CDP vs Adobe Experience Platform

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88% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

CustomerLabs CDP lets marketers track, unify, segment & sync customer data. All this without writing a single line of code. Capture specific website events that make the most sense for your marketing using Action Recorder. A point-click tool for marketers to collect website customer behavior data quickly. Combine customer touchpoint data from multiple sources such as email marketing tools, CRMs and service platforms using webhooks. ..show more

Adobe Experience Platform is the first intent-built customer experience management software ideally suited to all types of businesses. This software aims at acquiring data from various sources to create and improve real-time customer profiles. Adobe Experience Platform is an open system that transfigures all the user's data, Adobe, and non-adobe, into powerful customer profiles that promptly update and utilize artificial intelligence-driven insights to help users produce the right and meaningful experiences across every social media channel. With its open and extensible architecture and continuous intelligence, this Adobe experience platform generates personalized customer experiences at the enhanced reality. It makes data more precisely understood through data validation and standardized XDMs. With customer profiles, users can begin personalizing experiences and activate profiles across channels and devices with the Adobe experience platform's dynamic identity graphs. The Adobe experience platform deploys faster and automatically utilizes powerful open APIs to pen scripts. As all the technologies are built on one platform, meaning all the product is created to operate together to deliver ultimate experiences. Adobe experience platform uses the quotation-based pricing strategy. ..show more

Features

360-degree Customer view Aggregates entire customer data attributes from various touchpoints into a single dashboard.

Audience Builder Allows to segment the customers/subscribers using attributes and personas.

Behavior Tracking A tracking tool that facilitates fostering positive customer reaction

Data Cleansing Helps in verifying/correcting/modifying inaccurate or coarse data from database

Data Enrichment A value-addition process of improving lead quality with new attributes.

Data Orchestration Automated process to integrate and sync data across multiple marketing channels

Data Source Import customer data from several sales and marketing channels

Email Marketing Helps to do email marketing and customizes emails to make a good impression to audiences

GDPR Compliance Makes the website compliant to General Data Protection Regulation 2016/679 that offers privacy to all users in the European Union

Hyper Targeting Delivering Ad content to extremely relevant interest group segments.

Identity Graph Create a correlation between individuals with identical match groups.

Landing Pages Enables you to create an attractive platform where your subscribers will be directed to upon clicking on a link in the email

Multi-step Marketing Create a campaign flow or storyboard by adding numerous campaign elements.

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

New Castle, Delaware

San Jose, California

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Basic (Personal Plan)
Free

Features

  • 1 Standard Integration
  • Up to 2500 events per month free
  • No Premium integrations allowed
  • Add our badge to get 25000 free events per month
Starter (Personal Plan)
$29 /Month

Features

  • 3 Standard Integrations
  • Up to 100000 events per month free
  • No Premium integrations allowed
  • 6 months historical data replay
Plus (Business Plan)
$49 /Month

Features

  • 5 Integrations
  • Up to 0.5 million events per month free
  • 6 months historical data replay
Pro (Business Plan)
$79 /Month

Features

  • Unlimited Integrations
  • Up to 1 millionevents per month free
  • 1 year historical data replay
Enterprise (Business Plan)
Custom

Features

  • Unlimited Integrations
  • Up to 3 million events per month free
  • Lifetime historical data replay
  • 24/7 Priority support
Lite (Agency Plan)
$99 /Month

Features

  • Unlimited Integrations
  • Up to 1 million per month free (consolidated)
  • Up to 5 sub-accounts
Premium (Agency Plan)
$199 /Month

Features

  • Unlimited Integrations
  • Up to 3 million per month free (consolidated)
  • Up to 15 sub-accounts
View Price Page
Adobe Experience Platform
Custom

Features

  • Data Ingestion
  • Experience Data Model
  • Real-Time Customer Profile
  • Launch
  • Identity Service
  • Segmentation
  • Query Service
  • Data Science Workspace
  • Edge Network
  • Location Service
  • Auditor
View Price Page

SCREENSHOTS

CustomerLabs CDP Screenshots
View 4 screenshot(s)
Adobe Experience Platform Screenshots

INTEGRATIONS

  • Google Analytics
  • Izooto
  • Segment
  • Zapier
    NA

ALTERNATIVES

Top alternatives to CustomerLabs CDP

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Top alternatives to Adobe Experience Platform

CustomerLabs CDP
CustomerLabs CDP
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Salesforce
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Adobe Experience Manager
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Zeotap