Compare Critique vs Review Tool

Summary

Critique is an online hotel reputation management software to collect and track reviews. All your reviews can be collectively monitored, through a single place. Sentimental analysis is an important aspect of business. The online reputation management software helps you understand your guests’ attitude while they review you, and derive the information hidden within the review, giving you a clear-cut look out. ..show more

Review Tool is a review management tool that aids you in generating more positive reviews, which further helps in improving the ranking and boost your business. It is capable of monitoring and showcasing reviews as well. With this software, you can send review requests to your buyers through both text messages and emails. Moreover, you can add your private SMTP server to send emails with your personal domain name. It also comes with a review monitoring feature that allows you to track your reviews from across the web and get a prompt notification, both in the case of a positive or a negative review. It features smart review cards that can be customised according to your branding and is also coupled with a QR code, which will help you to get more reviews effortlessly. Additionally, it also has a trust badge feature that can be completely customised with the help of CSS code. This feature will enable you to generate genuine customers for your business. Review Tool offers a feature called screening survey that can be turned on or off, and it allows you to survey your clients to inspect if they are happy with your services or not. ..show more

Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts

Customer Review Platform Facilitates timely and proper collection of product and/or business reviews

Gamification Helps in applying game mechanics to the work environment for better collaboration and engagement

Response Management Allows timely responding to the feedback given by the product users/hotel guests

Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response

Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.

Social Media Metrics Users can measure and improve social media marketing performance

Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online

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