Home/Live Chat Software/Crisp vs Lime Talk
Updated on: October 20, 2021

Compare Crisp vs Lime Talk

94% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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Crisp
Crisp Live Chat Software
(113 Ratings)
81% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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94% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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Crisp

Crisp

Live Chat Software
(113 Ratings)
81% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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Overview

Summary

A live chat software embedded with tools and features to help you convert your visitors into customers. Crisp allows your agents to add files and emojis while conversing making it all the more personal and fun. The Magic Browse feature gives your agents a view of your customer’s screen which helps them close deals and resolve problems a lot faster. Its Customer Intelligence Platform lets you keep the information related to your leads including their conversation, all in one place. With Crisp, your agents can even talk to your visitors through video call. The basic plan of Crisp is forever free of cost, however, you can always upgrade to its paid versions if you want to scale up. ..read more

Lime Talk is a Live Chat software application on your website used for converting website visitors into customers. Monitor and analyze your customer's interest in the product and responds to visitor's inquiries. A customizable platform to chat with your visitors and increase your conversion rate. A secure platform that offers Multi-language support, Google Analytics event tracking, and Offline messages. The software supports a web browser, tablet or mobile phone. ..read more

Freshdesk Messaging (Formerly Freshchat) is the modern messaging solution that delivers effortless customer service for the digital-first customer across messaging channels. The software offers Smarter Conversations and Self-service tool to resolve queries across first and third party messaging platforms. The Best-in-class AI chatbots used to increase customer engagement and scale customer service. It supports 33+ languages to customize messenger in the language of your choice. Measure productivity metrics in real-time with reports to automate business workflows. ..read more

Features

Agent Scheduling

Call Me Option

Co-Browsing

Knowledge Database

Offline Form

Persistent Chat

Shortcut Messages

Transfers

Video Chat

Visitor Targeting

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

N/A

Czech Republic

San Mateo, CA / +1 650 513 0514

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Basic
Free

Basic

  • Free Forever
  • 2 seats included

For personal websites and anyone who wants a basic chat to communicate with visitors.

Features:

  • Live Chat
  • CRM
  • Ticketing System
  • Knowledge
  • Chat Box
  • Shared Inbox
  • Campaigns
  • Status Page
Pro
$25 /User/Month

Pro

  • $25 Month / Per Website
  • 4 seats included

For early-stage startups who want to improve their customer relationships.

Features:

  • Live Chat
  • CRM
  • Ticketing System
  • Knowledge
  • Chat Box
  • Shared Inbox
  • Campaigns
  • Status Page
Unlimited
$95 /User/Month

Unlimited

  • 95 Month / Per Website
  • Unlimited seats

Made for companies requiring a full-featured solution to communicate with customers.

Features:

  • Live Chat
  • CRM
  • Ticketing System
  • Knowledge
  • Chat Box
  • Shared Inbox
  • Campaigns
  • Status Page
View Price Page
Lime Talk
$6 /Month

For 1 Operator

  • $6 per Month for 6 Months
  • $5.4 per Month for 12 Months
  • $4.8 per Month for 24 Months
  • $4.2 per Month for 48 Months

Features

  • Unlimited conversations
  • Customize colors and themes
  • Communication through mobile devices
  • Shortcuts
  • Automatically triggered messages
  • Statistics
  • API

Based upon the number of operators the pricing plan varies, Contact the vendor to get the latest pricing details.

View Price Page
Free
Free

Uup to 100 agents

Features

  • Chatbots (Freddy)
  • Chatbot Analytics (Freddy)
  • Inbox Views
  • Topics
  • Groups
  • Conversation Labels
  • Bulk Actions
  • User Properties
  • Mobile SDK
  • Wordpress
  • Freshdesk integration
  • Shopify
  • 10K MUV/account
  • 24 x 5 email support
  • 24 x 5 chat support
Growth
$18 /User/Month

Features

  • Up to 2000 bot sessions/month (Free)
  • Includes features of Free plan, plus
  • Assignment Rules
  • Priority Inbox
  • Canned Responses
  • Private Notes
  • User Events & Timeline
  • User Segmentation
  • Business Hours (Global)
  • Offline experience
  • Basic Dashboard
  • FAQs
  • Conversations Overview Report
  • Facebook Messenger
  • Files
  • Marketplace (App Store)
  • 100K MUV/agent
  • Additional bot sessions : $75 for 1000
Pro
$47 /User/Month

Features

  • Up to 3000 bot sessions/month (Free)
  • Includes features of Growth plan, plus
  • WhatsApp Business
  • Apple Business Chat
  • Auto-resolve
  • IntelliAssign
  • Business Hours (by Groups)
  • Co-Browsing
  • Live Translate
  • Advanced Dashboard
  • Advanced Automations
  • Team Performance Report
  • Agent Availability Report
  • Roles and Permissions
  • CSAT Survey and Report
  • Conversation APIs
  • 300K MUV/agent
  • Additional bot sessions : $75 for 1000
Enterprise
$83 /User/Month

Features

  • Up to 5000 bot sessions/month (Free)
  • Includes features of Pro plan, plus
  • Allowed IPs
  • Allowed Domains
  • User Authentication(JWT)
  • 400K MUV/agent
  • Additional bot sessions : $75 for 1000
View Price Page

SCREENSHOTS

Crisp Screenshots
View 0 screenshot(s)
Lime Talk Screenshots
View 1 screenshot(s)
Freshdesk Messaging (Formerly Freshchat) Screenshots
View 5 screenshot(s)

INTEGRATIONS

  • WordPress
  • PrestaShop
  • Joomla
  • Segment
  • Zapier
  • Shopify
  • Pipedrive
    NA
  • WordPress
  • Freshsales
  • Freshdesk
  • Stripe Payments
  • Slack
  • Upscope
  • MessageBird
  • Zluri
  • Freshservice
  • Landingi
  • Klaviyo
  • TeamViewer
  • WooCommerce
  • HubSpot CRM
  • Shopify
  • Pipedrive
  • Zendesk Sell
  • Calendly

ALTERNATIVES

Top alternatives to Crisp

Intercom
Intercom
Freshdesk Messaging (Formerly Freshchat)
Freshdesk Messaging (Formerly Freshchat)
LiveChat
LiveChat
tawk.to
tawk.to
JivoChat
JivoChat

Top alternatives to Lime Talk

LiveChat
LiveChat
Intercom
Intercom
tawk.to
tawk.to
JivoChat
JivoChat
Crisp
Crisp