Home/Live Chat Software/Crisp vs ChatnoxUpdated on: March 19, 2024

Compare Crisp vs Chatnox

98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
Crisp
Crisp Live Chat Software (147 Ratings)
85% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
Crisp

Crisp

Live Chat Software (147 Ratings)
85% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
Start Free Trial

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Overview

Summary

A live chat software embedded with tools and features to help you convert your visitors into customers. Crisp allows your agents to add files and emojis while conversing making it all the more personal and fun. The Magic Browse feature gives your agents a view of your customer’s screen which helps them close deals and resolve problems a lot faster. Its Customer Intelligence Platform lets you keep the information related to your leads including their conversation, all in one place. With Crisp, your agents can even talk to your visitors through video call. The basic plan of Crisp is forever free of cost, however, you can always upgrade to its paid versions if you want to scale up. ..show more

Chatnox is a Live Chat Software Solution used to engage and track your visitors. Proactive Live Chat and Customizable Chat Widgets colors available to suit your website and brand. Route your chats to relevant departments and Offline Messaging is available. The software supports Mobile Android and iOS. ..show more

Features

Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff

Call Me Option Allows your visitors to speak to your agents directly over the phone

Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.

Knowledge Database Lets you have an access to all your past chat history and documents

Offline Form This feature allows your visitors to submit their questions when your agents are not available online

Persistent Chat Creating a subject-based group conversation that persists over time

Shortcut Messages Create shortcuts for the commonly used replies in order to save time

Transfers Transfer of calls from one operator to another with just one click

Video Chat Make conversations more personal with video calling between your agents and your visitors

Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

N/A

Dublin, Ireland

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Basic
Free

Basic

  • Free Forever
  • 2 seats included

For personal websites and anyone who wants a basic chat to communicate with visitors.

Features:

  • Live chat
  • Team Inbox
  • Mobile Apps
  • Be Notified
  • Contact Form
Pro
$25 /User/Month

Pro

  • $25 Month / Per Website
  • 4 seats included

For early-stage startups who want to improve their customer relationships.

Features:

  • Unlimited History
  • Triggers
  • Canned Responses
  • Private Notes
  • Customization
  • Audio Messages
  • Reply from Slack
  • Facebook Messenger
  • Twitter DM
  • Email
  • Telegram
  • MagicMap
  • Internal Search
  • Block Users
Unlimited
$95 /User/Month

Unlimited

  • 95 Month / Per Website
  • Unlimited seats

Made for companies requiring a full-featured solution to communicate with customers.

Features:

  • Knowledge Base
  • Status Page
  • Chat Reminders
  • Routing/Assign
  • Magic Browse
  • Live Translate
  • Automated Replies
  • Chat Bot
  • Automated Campaigns
  • CRM
  • Video Chat
  • Analytics
  • SMS
  • Line Automate with Zapier
  • Sync leads to Salesforce
  • Sync leads to Pipedrive
  • Sync leads to Zoho
  • Sync leads with Hubspot
  • Github
  • Trello Instagram
  • WhatsApp
  • User Ratings
  • No Crisp Logo
View Price Page
Startup
Free

Features

  • 2 Operators
  • 20 Chats per Month
  • 99.95 percent Uptime Guarantee
  • Full Featured Web Chat Panel
  • Concurrent Chat Limit
  • Customizable Pre-Chat Survey Forms
  • Operator Rating
  • Access to Chat Transcripts
  • Chat Transcript Back-up : 3 Months
  • Offline Messages to Email
  • Tag Chats
  • Canned Messages : 5 Messages
  • Group Limit : 1 user group
  • Full featured Web Chat Panel
  • Trigger Limit : 1 Chat Trigger
  • Trigger Messages by Time Delay, Page Name, Country, Referral Path
  • View Visitor Location, Location on a Map, System Information, Referral Path
  • Pre-defined Widget Color Theme Gallery
  • Customize Chat Window Forms and Button
  • Chat Bar Customization
  • Attention Grabbers
  • Custom Live Chat Status Image Linking
  • Twitter Integration (Display tweets)
  • Link to Facebook Page
  • Daily Chat Count Summary
Standard
$9.99 /Month

Starts from $9.99 per Month billed Annually

Features

  • 2 Operators
  • Includes features of Startup plan, plus
  • Unlimited Chats
  • IM Integration (Take Chats on Mobile)
  • Concurrent Chat Limit : 10 Chats
  • Chat Transcript Back-up : 6 Months
  • Canned Messages : Unlimited Canned Messages
  • Transfer Chat between Operators
  • Group Limir : 5 user groups
  • Trigger Limit : 3 Chat Triggers
  • Real-time Visitors Tracking (See Who's Online)
  • Color Chat Widget with Custom Color Codes
  • Chat Distribution by Invitation Type
  • Chat Distribution by Groups and Department
  • Chat Distribution by Operators
Premium
$19.99 /Month

Starts from $19.99 per Month billed Annually

Features

  • 2 Operators
  • Includes features of Standard plan, plus
  • Concurrent Chat Limit : 100 Chats
  • Chat Transcript Back-up : 24 Months
  • Use on Multiple Domains
  • Unlimited Group Limit
  • Trigger Limit : Unlimited Chat Triggers
  • Send Chat Invitation to Live Visitors
  • Remove Branding
  • Chat Rating Summary
  • Chat Distribution by Time (Analyze Peak Times)
  • Operator Login/Logout (Coming Soon)
View Price Page

SCREENSHOTS

Crisp Screenshots
Chatnox Screenshots
View 7 screenshot(s)

INTEGRATIONS

  • WordPress
  • PrestaShop
  • Joomla
  • Segment
  • Zapier
  • Shopify
  • Pipedrive CRM
    NA

ALTERNATIVES

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Top alternatives to Chatnox

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