Copper CRM vs Thryv Comparison

Remove All ADD PRODUCT Copper CRM Thryv Freshsales	94% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Copper CRM CRM Software (932 Ratings)	94% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Thryv CRM Software (443 Ratings)	92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Sponsored Remove Freshsales CRM Software (1621 Ratings)
Get Free Quote	Get Free Quote	Get Free Quote

ADD PRODUCT	94% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Copper CRM CRM Software (932 Ratings)	94% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Thryv CRM Software (443 Ratings)	92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Sponsored Remove Freshsales CRM Software (1621 Ratings)
Get Free Quote	Get Free Quote	Get Free Quote

Overview

Summary

Copper is not just another CRM platform; it's a powerful tool designed specifically for businesses that leverage Google Workspace. Copper seamlessly organizes all the communications—emails, calls, files, and notes—for every contact, providing a comprehensive overview of the entire relationship history with each client or lead. This means no detail is too small, and every interaction is logged, offering insights that are crucial for nurturing and maintaining strong relationships. With intuitive features like tagging, filtering, and sorting, one can easily segment the leads and customers based on any criteria of choice, allowing for targeted business development strategies and a more in-depth analysis of where the opportunities are originating. Furthermore, Copper is designed to streamline the lead qualification process, ensuring that more prospects turn into paying customers. Real-time notifications keep you informed about when the contacts need engagement, while the ability to add custom tags and fields helps to personalize the approach for different groups, such as VIPs or high-potential leads. One of Copper's standout features is its email tracking capability, enabling one to know precisely when a significant lead or customer opens the message so one can follow up promptly. This interaction tracking and customization level ensures that Copper is not just a CRM but a comprehensive platform for facilitating and expanding your business relationships. ..show more

Thryv is a platform that enables businesses to meet modern customer’s expectations simply and efficiently in today’s era. It is a highly secured and easy-to-use Business Management Platform that automates tasks while also putting the customers at the center of the business. The platform enables users to reach more customers by letting them find their customers at the right time, the right way. They can plan their daily activities through calendar sync, automated reminders, and conversations in one inbox. Thryv enables businesses to accept secure payments at low, competitive rates from anywhere and securely. Users can request reviews quickly and get notified instantly, thus allowing them to respond simultaneously. Other value-added features that users can utilize include Marketing Automation, Document Storage and Sharing, Social Media Management, Reputation Management, and online presence enhancement. It allows businesses to offer their customers an interactive login area and also sync their business info across 60+ listings websites like Google, Yelp, Facebook, and more, thus giving them a modern and mobile-ready website. ..show more

Freshsales, also known as Freshworks CRM, is a cloud-based customer relationship management (CRM) tool that can help businesses grow their revenue through context-driven sales. This highly-rated CRM can help businesses close deals faster, improve seller effectiveness, reduce IT complexity, streamline the sales process, generate new opportunities, and much more. Some of the top features of Freshsales include sales lead tracking, sales management, event tracking, one-click phone, personalized bulk emails, email prioritization, AI-powered chatbots, customizable web forms, page visit tracking, visitor intent tracking, activity timeline, predictive contact scoring, deal insights, third-party integrations, dynamic forecasting, 360° customer view, automated sales campaigns, etc. ..show more

Features

AI Assistant AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.
Advanced Automation Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency.
Call Logging Call Logging helps to register call details such as call duration, date and time of calls, notes, etc.
Collaboration Tools Interactive tools meant to make the application highly collaborative and encourage teamwork
Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.
Customer Segmentation Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads
Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services
Customization Helps to customize the system for use in industry-specific use cases
Dedicated Phone Line Integration Incorporating dedicated phone lines for customer support and sales, enabling direct communication and call tracking
Document Management Ability to store and manage various information and documents in electronic format.
IoT Integration Leveraging Internet of Things devices for enhanced data collection and analysis
Lead Management A systemized and organized way of managing all your leads and their conversation.
Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response.
List Management Enables management of multiple lists and communications with them
Marketing Automation Develop customer relationships, automate marketing programs and measure your marketing ROI
Omnichannel Customer Engagement Unified management of customer interactions across multiple channels, including web, mobile, and social media.
Opportunity Management Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle.
Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way
Predictive Analytics Advanced analytics for predicting customer behavior and sales opportunities
Product Catalog Lets your sales representatives, as well as customers, view details and prices of each product.
Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.
Quotes (Proposals) Create effective sales proposals by generating multiple quotes per opportunity
Real-time Data Sync Allows to synchronize with other systems for up-to-date information across platforms
Referral Tracking Track and manage your referred customers.
Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress.
Sales Force Automation Streamlined management of the sales cycle from lead to close
Territory Management Helps to assign, manage sales territories and conveniently track their progress

TECHNICAL DETAILS

Access Monitoring
24/7 (Live rep)
Business Hours
Online

Contact Number/Address

San Francisco, California

Dallas, Texas / +1 844-339-6334

San Mateo, California / +1 650-513-0514

API

Deployment
SaaS/Web/Cloud
Mobile - Android
Mobile - iOS
Installed - Windows
Installed - Mac

Customers
Individuals
Freelancers
Large Enterprises
Medium Business
Small Business

Pricing

Pricing Model
Free Trial
Freemium
One-time license
Open-source
Subscription
Quotation Based

Plans
	Basic $29 /User/Month The basic plan with Google Workspace integration is a lightweight solution to help small businesses get organized, fast. Features 2,500 Contact limit Google Workspace Integration Pipelines Contact enrichment Team collaboration Professional $69 /User/Month The most popular plan for growing businesses includes workflow automation and integrations with your go-to tools. Features Includes features of Basic plan, plus 15,000 Contact limit Workflow automation Bulk email and templates Reporting Integrations with the favorite tools Business $134 /User/Month Focused on scaling, take CRM one step further with unlimited contacts, marketing tools and customization. Features Includes features of Professional plan, plus Unlimited contacts Email sequences and drip campaigns Website tracking Lead scoring LinkedIn integration View Price Page	Basic (Thryv Command Center) Free Features Centralized Inbox: 3 channels TeamChat: 30-day viewable chat history Phone & Video Calls: 60 minutes Support: Email & online community only Note: Limited to 5 users Special pricing available for teams of 10 employees or more. Starting at $16/seat/month. Command Center users can also purchase an additional 100 minutes per month for just $5. Add-Ons Thryv Signatures - Get 5 free signatures a month! Website Builder - Starting at $19 /month HIPAA Secure - $29 /month Plus (Thryv Command Center) $20 /User/Month Per Seat Per Month Features Centralized Inbox: 6 channels TeamChat: 12-month retention Phone & Video Calls: 300 minutes Support: Phone, email, chat and online community Note: Unlimited seats may be purchased Special pricing available for teams of 10 employees or more. Starting at $16/seat/month. Command Center users can also purchase an additional 100 minutes per month for just $5. Add-Ons Thryv Signatures - Get 5 free signatures a month! Website Builder - Starting at $19 /month HIPAA Secure - $29 /month Professional (Thryv Command Center) $30 /User/Month Per Seat Per Month Features Centralized Inbox: Unlimited channels TeamChat: Unlimited retention Phone & Video Calls: 600 minutes Support: Phone, email, chat and online community Note: Unlimited seats may be purchased Special pricing available for teams of 10 employees or more. Starting at $16/seat/month. Command Center users can also purchase an additional 100 minutes per month for just $5. Add-Ons Thryv Signatures - Get 5 free signatures a month! Website Builder - Starting at $19 /month HIPAA Secure - $29 /month Plus (Thryv Business Center) $199 /Month Per Location Features CRM Calendar & Appointments Secure Client Portal Estimates & Invoices Payment Processing Local Online Listings Social Media Management 20 GB File Storage Email & SMS Marketing Messages (Up to 5,000 messages) Note: All package levels require a one-time onboarding fee of $250 and a monthly $9 support fee. Free Command Center subscription included. Add-Ons Thryv Signatures - Get 5 free signatures a month! Website Builder - Starting at $19 /month HIPAA Secure - $29 /month Professional (Thryv Business Center) $349 /Month Per Location Features CRM Calendar & Appointments Secure Client Portal Estimates & Invoices Payment Processing Local Online Listings Social Media Management(12 posts/month) 50 GB File Storage Professional Website(Up to 15 pages) Email & SMS Marketing Messages (Up to 10,000 messages) Note: All package levels require a one-time onboarding fee of $250 and a monthly $9 support fee. Free Command Center subscription included. Add-Ons Thryv Signatures - Get 5 free signatures a month! Website Builder - Starting at $19 /month HIPAA Secure - $29 /month Unlimited (Thryv Business Center) $499 /Month Per Location Features CRM Calendar & Appointments Secure Client Portal Estimates & Invoices Payment Processing Local Online Listings Social Media Management(12 posts/month) Unlimited File Storage Professional Website(Up to 15 pages) Email & SMS Marketing Messages (Unlimited) Note: All package levels require a one-time onboarding fee of $250 and a monthly $9 support fee. Free Command Center subscription included. Add-Ons Thryv Signatures - Get 5 free signatures a month! Website Builder - Starting at $19 /month HIPAA Secure - $29 /month Plus (Thryv Marketing Center) $199 /Month Per Location Features Enhanced Local Listings (7 key sites) Run up to 2 Paid Campaigns Landing Page Templates Online Presence Optimization Real-Time Analytics AI Powered Recommendations Track up to 3 Competitors Note: All package levels require a monthly $9 support fee. Free Command Center subscription included. Add-Ons Thryv Signatures - Get 5 free signatures a month! Website Builder - Starting at $19 /month HIPAA Secure - $29 /month Professional (Thryv Marketing Center) $349 /Month Per Location Features Enhanced Local Listings (60+ sites) Run up to 5 Paid Campaigns Landing Page Templates Online Presence Optimization Real-Time Analytics AI Powered Recommendations Track up to 10 Competitors Website Heat Mapping Professional Website (Up to 15 pages) Note: All package levels require a monthly $9 support fee. Free Command Center subscription included. Add-Ons Thryv Signatures - Get 5 free signatures a month! Website Builder - Starting at $19 /month HIPAA Secure - $29 /month ThryvPay Others Processing rates starting at Basic: 2.60% + $0.30 per Transaction Plus: 2.55% + $0.30 per Transaction Professional Rates: 2.50% + $0.30 per Transaction Features Basic Rates No minimum monthly processing volume Card-not-present/online processing rate: 2.9% + $0.30 Bank Transfers Fees: minimum $1, 1% up to max of $9 Scheduled Payment Fee: $1 per payment Deposit Fee: $0 Plus Rates $40k+ monthly processing volume Card-not-present/online processing rate: 2.85% + $0.30 Bank Transfers Fees: minimum $1, 1% up to Max $8 Scheduled Payment Fee: $0.50 per payment Deposit Fee: $0 Professional Rates $100k+ monthly processing volume Card-not-present/online processing rate: Custom rate starting at 2.75% + $0.30 Bank Transfers Fees: minimum $1, 1% up to $7 Scheduled Payment Fee: $0 per payment Deposit Fee: $0 Note: No processing fees on your first $2,000 of transactions. Add-Ons Thryv Signatures - Get 5 free signatures a month! Website Builder - Starting at $19 /month HIPAA Secure - $29 /month View Price Page	Free Free For Upto 3 Users Features Kanban View for Contacts, Accounts, and Deals Contact Lifecycle Stages Built-in Chat, Email, & Phone Email Templates Custom Fields Sales Dashboard Mobile App 24x5 Support Growth Others ₹1,199 Per User Per Month Billed Monthly ₹999 Per User Per Month Billed Yearly Features Includes features of Free plan, plus AI-powered Contact Scoring Sales Sequences Workflows Custom Sales Activities Product Catalog 1 CPQ License Add-On : Freshbots: ₹7,999 for 1000 Freshbots sessions Buy additional Freshbots session packs to engage with customers across channels seamlessly Chatbots are available on all plans. All interactions between an end-user and a chatbot within 24 hours are counted as 1 bot session. The validity of the sessions purchased aligns with your payment cycle. CPQ (Beta): ₹1,299 Per User Per Month Rich document builder Built-in eSignature Accurate quote generation Pro Others ₹3,399 Per User Per Month Billed Monthly ₹2,799 Per User Per Month Billed Yearly Features Includes features of Growth plan, plus Multiple Sales Pipelines Time-based Workflows Auto-assignment Rules for Contacts, Accounts, Deals Sales Teams & Territory Management AI-powered Deal Insights & Next Best Action Add-On : Freshbots: ₹7,999 for 1000 Freshbots sessions Buy additional Freshbots session packs to engage with customers across channels seamlessly Chatbots are available on all plans. All interactions between an end-user and a chatbot within 24 hours are counted as 1 bot session. The validity of the sessions purchased aligns with your payment cycle. CPQ (Beta): ₹1,299 Per User Per Month Rich document builder Built-in eSignature Accurate quote generation Enterprise Others ₹5,999 Per User Per Month Billed Monthly ₹4,999 Per User Per Month Billed Yearly Features Includes features of Pro plan, plus Custom Modules AI-based Forecasting Insights Audit Logs Field-level Permissions Dedicated Account Manager Sandbox Add-On : Freshbots: ₹7,999 for 1000 Freshbots sessions Buy additional Freshbots session packs to engage with customers across channels seamlessly Chatbots are available on all plans. All interactions between an end-user and a chatbot within 24 hours are counted as 1 bot session. The validity of the sessions purchased aligns with your payment cycle. CPQ (Beta): ₹1,299 Per User Per Month Rich document builder Built-in eSignature Accurate quote generation View Price Page

Compare Copper CRM vs Thryv

Copper CRM

Thryv

Freshsales

Overview

Features

TECHNICAL DETAILS

Pricing

SCREENSHOTS

INTEGRATIONS

ALTERNATIVES