Home/Reputation Management Software/Convuent vs Reputation.comUpdated on: March 29, 2024

Compare Convuent vs Reputation.com

84% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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84% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

Convuent online reputation management software can be accessed anywhere, round the clock. You do not need to bother yourself with its maintenance and extra installation cost. If you wish, however, it can be installed in iOS & Android. Users will find help in doing response management, campaign management, sentiment analysis, social media monitoring, review monitoring etc. Managing negative feedback is quite easy with this software. It acts as a customer review platform and allows social sharing. Users will be notified as and when reviews on your brand/product are published online. It has Review Widget that allows you to select the best reviews from multiple platforms to show on your site. ..show more

Reputation.com is a smart reputation management software that assists the users in creating an online presence that speaks for itself. It helps the user in maintaining, monitoring and improving online reviews and ratings of their brand to increase both brand and customer value. Reputation.com is an industry leading software that enables the users to improve and monitor their online reputation to enhance their company’s growth. It provides you with the option to get a 360 degree view of your entire online reputation that helps the client in effectively managing their social media, customer surveys, online reviews, and business listings. It further offers an advanced reporting and analytics tool to provide detailed insights that assists the clients in delivering better service and gaining more visits, traffic, and revenue. Users get the feature for monitoring social media, analyzing sentiments, and managing responses with Reputation.com. You also get the options to access social media metrics and to monitor reviews with the platform. The pricing of the software is quotation based and you will have to contact them directly on their official website to extract particular pricing details. ..show more

Features

Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts

Customer Review Platform Facilitates timely and proper collection of product and/or business reviews

Gamification Helps in applying game mechanics to the work environment for better collaboration and engagement

Response Management Allows timely responding to the feedback given by the product users/hotel guests

Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response

Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.

Social Media Metrics Users can measure and improve social media marketing performance

Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

California, United States

California, United States / 1-800-888-0924

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Starter
Custom

Plan Features

  • Up to 5 new reviews each month
  • 1 location
  • Monitor unlimited review sites
  • 1 User

Contact the vendor for detailed pricing information

Premium
Custom

Plan Features

  • No limits on new reviews
  • Monitor unlimited review sites
  • Custom CRM Integrations
  • API Access
  • Unlimited users

Contact the vendor for detailed pricing information

Growth
Custom

Plan Features

  • Additional features for multiple locations and brands
  • Unlimited reviews
  • Unlimited locations
  • White Labelling and Client Portals available on request

Contact the vendor for detailed pricing information

View Price Page
Reputation.com
Custom

Features

  • Customer Review Platform
  • Social Media Monitoring
  • Review Monitoring
  • Sentiment Analysis

Contact the vendor for detailed pricing information

View Price Page

SCREENSHOTS

Convuent Screenshots
Reputation.com Screenshots
View 2 screenshot(s)

ALTERNATIVES

Top alternatives to Convuent

Trustpilot
Trustpilot
BirdEye
BirdEye
Mention
Mention
Yotpo
Yotpo
GoSite
GoSite

Top alternatives to Reputation.com

BirdEye
BirdEye
Trustpilot
Trustpilot
Mention
Mention
Yotpo
Yotpo
GoSite
GoSite