Compare Convuent vs RepuGen

Summary

Convuent online reputation management software can be accessed anywhere, round the clock. You do not need to bother yourself with its maintenance and extra installation cost. If you wish, however, it can be installed in iOS & Android. Users will find help in doing response management, campaign management, sentiment analysis, social media monitoring, review monitoring etc. Managing negative feedback is quite easy with this software. It acts as a customer review platform and allows social sharing. Users will be notified as and when reviews on your brand/product are published online. It has Review Widget that allows you to select the best reviews from multiple platforms to show on your site. ..show more

RepuGen is an all-in-one healthcare reputation management platform that lets users proactively manage the organization’s reputation effectively. The app plays a vital role in healthcare businesses to improve their patient experience online, which is highly crucial for one's business to flourish and succeed in this competitive market. One can manage their online reputation, monitor their patient’s satisfaction, look into patient service recovery, create workflows that save time and highlight all problems in practice. Besides these, one can easily stay in touch with patients on a consistent basis and improve retention too. The app administers an automated survey process which is quite simple and throws light on the patient’s sentiments immediately after their visit. This app helps users to interact properly, allows effective service recovery actions and strengthens one's online reputation too. Users from different healthcare industries can rely on this app, be it a hospital, healthcare centers, medical groups, IPAs or private practitioners. ..show more

Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts

Customer Review Platform Facilitates timely and proper collection of product and/or business reviews

Gamification Helps in applying game mechanics to the work environment for better collaboration and engagement

Response Management Allows timely responding to the feedback given by the product users/hotel guests

Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response

Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.

Social Media Metrics Users can measure and improve social media marketing performance

Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online

Top alternatives to Convuent

Trustpilot

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Top alternatives to RepuGen

Trustpilot

BirdEye

Mention

Yotpo

GoSite