Home/Subscription Billing Software/ContactCentral vs ChaseDataUpdated on: March 28, 2024

Compare ContactCentral vs ChaseData

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Overview

Summary

ContactCentral is a cloud-based call centre software specially designed for marketing, sales, and support teams. It is one of the very few services that charge no upfront rentals and where clients pay based on their usage. Along with this, businesses need not sign up for a lengthy contract that bounds them to the service for a long period. It uses simple per seat pricing that can be easily scaled up or down depending upon the growth of the business. These features make it a great choice for small businesses who’re looking to set up a strong calling ecosystem but lack a massive budget. ContactCentral offers plug-and-play phone numbers, CRM integrations, and multi-level IVRs for a complete package. Moreover, it doesn’t require consultants or implementation engineers to set it up. The simple DIY software helps in quick and easy setup of all its services without any hassles. ..show more

ChaseData offers powerful and affordable call center solutions for one’s BPO business by its integration with websites, social media, and traditional mass mail. The software offers a fast call back feature to reach out to a customer while his/her interest is strong, thus improving customer satisfaction. ChaseData offers industry-specific solutions to help both B2B as well as B2C marketing. The robust tools of the software keep track of how many contacts are made and the volume of sales generated. Users can control costs as well as the interface to increase the productivity of the business. The software comes inbuilt with compliance management, call logging, recording and routing, live chat and escalation management to modernize the call center business. The software provides a custom-made solution for inbound, outbound, and multichannel businesses through features like predictive and progressive dialer and click-to-call outbound dialing. The application also has an interface with email, live chat, text and social media channels. It even offers integration with the greatest productivity apps to increase sales. ChaseData comes with an onboard analytics feature to manage call queues, track performance and monitor customer satisfaction levels. ..show more

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

+1 833-300-0885

Plantation, FL / +1 888-739-8218

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Standard
$25 /Month

$25 per Agent per Month billed Annually

$29 per Agent per Month billed Monthly

Features

  • Upto 10 Agents
  • Phone setup
  • Call Routing
  • IVR
  • Call Queues
  • Unlimited Campaigns
  • Dashboard
  • Call Recording
  • Call Notes

Note : Phone Number and Minutes Sold Separately (buy credits)

Enterprise
$40 /Month

$40 per Agent per Month billed Annually

$49 per Agent per Month billed Monthly

Features

  • Includes features of Standard plan, plus
  • Upto 25 Agents
  • Multilevel IVR
  • Voicemail Support
  • Unlimited Campaigns with Surveys
  • Call Analytics
  • Call Masking
  • Number Porting for Outgoing
Small Business
$89 /User/Month

Enterprise-class outbound dialing plus powerful inbound automatic call distribution (ACD) software perfectly suited for startups and small offices seeking aggressive growth.

Perfect for low volume blended contact centers.

US and Canada Dialing, UK , LATAM

Features

  • 3000 Telecom Minutes Including
  • Voice Channels per Agent : 1
  • Call Conference, Hold, Transfer, Monitoring
  • Digital Call Recording and Playback : 3 months
  • List Management, Live Dashboard, Skill Set Assignment
  • Preview dialing
  • Progressive dialing
  • Inbound Capability Included
  • Auto Attendant and IVR
  • Automatic Call Distribution
  • Music On Hold
  • Local, Nationwide and Toll Free Numbers Available
  • Remote Agent Capability
  • Personal Voice Mails and DID
  • Standard Reporting Package
  • Chat Support
  • Email Support
Professional
$139 /User/Month

Experience the fastest, highest efficiency, lowest drop rate predictive dialing kernel available today. This edition is custom made to maximize sales, lower payroll and decrease training time.

Perfect for high volume outbound sales centers.

US, Canada, International

Features

  • 5000 Telecom Minutes Included
  • Voice Channels per Agent : 4
  • Includes features of Small Business plan, plus
  • Digital Call Recording and Playback : 6 months
  • Predictive dialing
  • Skill based Routing
  • Trainee Mode for New Trainees
  • Customized Sip Trunking
  • Phone support
  • Zapier (Over 500 integrations and growing)
Enterprise
$169 /User/Month

Meet your mission critical requirements day in and day out. This is a secure and infinitely scalable enterprise solution engineered for high volume contact centers with complex call segmentation and 3rd party integration requirements.

Perfect for large scale blended contact centers

US, Canada, International

Features

  • 7000 Telecom Minutes Included
  • Voice Channels per Agent : 6
  • Includes features of Professional plan, plus
  • Digital Call Recording and Playback : 1 Year
  • Agentless dialing
  • Auto Leave message on Voice mail
  • SOAP based Salesforce API
  • Native API (Sugar CRM, Zoho and Oracle)
View Price Page

SCREENSHOTS

ContactCentral Screenshots
View 1 screenshot(s)
ChaseData Screenshots

INTEGRATIONS

    NA
  • Zoho CRM
  • Salesforce
  • Zapier

ALTERNATIVES

Top alternatives to ContactCentral

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Revloop
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Top alternatives to ChaseData

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Five9
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