Contact At Once vs Olark Comparison

Remove All ADD PRODUCT Contact At Once Olark	86% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Contact At Once Live Chat Software (110 Ratings)	95% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Olark Live Chat Software (1002 Ratings)
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ADD PRODUCT	86% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Contact At Once Live Chat Software (110 Ratings)	95% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Olark Live Chat Software (1002 Ratings)
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Overview

Summary

Contact At Once is a perfect live chat software for automobile and real estate businesses. Its all-in-one mobile messaging platform lets you communicate to your visitors anywhere and anytime they want. The software detects the availability of your chat operators and enables the live chat option when an operator is present, otherwise, the visitor is asked to leave a text message. With Contact At Once, you can track your customers and their conversations which will also help you in managing your leads. You can also add a live video streaming of the vehicle or the product that the visitors shows its interests in making the chat all the more effective. ..show more

Olark is a live chat software developed to connect the users to the right customers with automated messages and live chatting. It is an easy to use software that enables the user to live chat with the customers to provide a more user-friendly experience. With Olark, the users get features like automated messaging, detailed visitor insights, custom pre-chat surveys, and accurately detailed reporting. It enables you to connect with the right customers at the right time by allowing you to collaborate with your teams and monitor the updates of your lead generation. It additionally provides features for agent scheduling, co browsing, and persistent chatting with your customers. Using Olark, users get a software that can be integrated with other softwares like HubSpot, HelpScout, Groove, Salesforce, Zendesk, and much more. It further enables you to manage knowledge databases, online forms, and visitor targeting. You can also manage shortcut messages and transfers using Olark. The platform provides a free trial version to test and try its features before making the actual purchase apart from a variety of premium plans to choose from. ..show more

Features

Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff
Call Me Option Allows your visitors to speak to your agents directly over the phone
Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.
Knowledge Database Lets you have an access to all your past chat history and documents
Offline Form This feature allows your visitors to submit their questions when your agents are not available online
Persistent Chat Creating a subject-based group conversation that persists over time
Shortcut Messages Create shortcuts for the commonly used replies in order to save time
Transfers Transfer of calls from one operator to another with just one click
Video Chat Make conversations more personal with video calling between your agents and your visitors
Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message

TECHNICAL DETAILS

Access Monitoring
24/7 (Live rep)
Business Hours
Online

Contact Number/Address

Melbourne,Australia

Wilmington, Delaware

API

N/A

Deployment
SaaS/Web/Cloud
Mobile - Android
Mobile - iOS
Installed - Windows
Installed - Mac

Customers
Individuals
Freelancers
Large Enterprises
Medium Business
Small Business

Pricing

Pricing Model
Free Trial
Freemium
One-time license
Open-source
Subscription
Quotation Based

Plans
	Pro Unlimited $1100 /Month Want your team to focus only on the most serious buyers? Let our experts handle every messaging conversation and send those who are ready to buy directly to your best closers without delay. Includes all the Features of Pro Packages Includes the Features of Pro 75 Plan Plus ll with unlimited managed conversations/mo by our professional messaging experts. Pro 75 $675 /Month Starting from $675 Per Month. Get more help with this co-managed solution, from the only webwide chat to secure, integrated texting and increased expert backup to help you respond instantly anytime...across your digital network. Includes all the Pro Packages Features Includes the Features of Pro 25 Plan Plus All with up to 75 managed conversations/mo by our professional messaging experts. Pro 25 $475 /Month Starting from $475 Per Month. Arm your team with the all-in-one messaging platform for webwide chat, secure, integrated texting and just enough expert backup to help them respond instantly, even after-hours...across your digital network: Pro Package Features Includes Unlimited Chat and Text on Your Site Dealer-Initiated Text Follow-up Mobile Apps for Your Team Hot Opportunity Transfer Expert Answering Backup Partner App and Social Site Integration Video Capabilities Presence-Aware Tech and Single Sign-On Robust Reporting Dedicated Support 5 Textable Numbers Tap-to-Text and Responsive Invitations Multiple Department Setup CRM Integration Unlimited Users Connect with shoppers via chat or text from your sites and various OEM sites. Manage messaging from car search/classified ad listings (Autotrader.com, Cars.com, etc.) Integrate with Facebook Messenger and Google My Business messaging. Text-enable your advertising campaigns, from print to TV, Google AdWords and more. Up to 25 managed conversations/mo by our professional messaging experts. Enterprise Custom Centralized Enterprise management features were built to help unique customers. Set up a secure, brand-compliant mobile messaging network across all their offices and websites. Instantly transfer live conversations to the location of interest (eliminating we *View Price Page*	Olark Live Chat Custom Features Unlimited chat history Customizable chatbox Data security Advanced reporting Advanced privacy features Realtime reporting Agent groups Targeted chat Integrations Olark Live Chat Pro Custom Features Chat or email us for help Access to our help center Live training for your team Payment options: Credit card, PO, invoicing Dedicated account manager Video chat, SMS, or call us for help Access to professional services - legal, security, accessibility, engineering First priority in our support queue Olark Live Chat (Self-Service) Custom Features Chat or email us for help Access to our help center Live training for your team: Available for an additional fee Payment options: Credit card only View Price Page

Compare Contact At Once vs Olark

Contact At Once

Olark

Overview

Features

TECHNICAL DETAILS

Pricing

SCREENSHOTS

INTEGRATIONS

ALTERNATIVES