Home/Live Chat Software/Contact At Once vs CrispUpdated on: March 29, 2024

Compare Contact At Once vs Crisp

86% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
Crisp
Crisp Live Chat Software (147 Ratings)
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86% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
Crisp

Crisp

Live Chat Software (147 Ratings)
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Start Free Trial

Overview

Summary

Contact At Once is a perfect live chat software for automobile and real estate businesses. Its all-in-one mobile messaging platform lets you communicate to your visitors anywhere and anytime they want. The software detects the availability of your chat operators and enables the live chat option when an operator is present, otherwise, the visitor is asked to leave a text message. With Contact At Once, you can track your customers and their conversations which will also help you in managing your leads. You can also add a live video streaming of the vehicle or the product that the visitors shows its interests in making the chat all the more effective. ..show more

A live chat software embedded with tools and features to help you convert your visitors into customers. Crisp allows your agents to add files and emojis while conversing making it all the more personal and fun. The Magic Browse feature gives your agents a view of your customer’s screen which helps them close deals and resolve problems a lot faster. Its Customer Intelligence Platform lets you keep the information related to your leads including their conversation, all in one place. With Crisp, your agents can even talk to your visitors through video call. The basic plan of Crisp is forever free of cost, however, you can always upgrade to its paid versions if you want to scale up. ..show more

Features

Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff

Call Me Option Allows your visitors to speak to your agents directly over the phone

Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.

Knowledge Database Lets you have an access to all your past chat history and documents

Offline Form This feature allows your visitors to submit their questions when your agents are not available online

Persistent Chat Creating a subject-based group conversation that persists over time

Shortcut Messages Create shortcuts for the commonly used replies in order to save time

Transfers Transfer of calls from one operator to another with just one click

Video Chat Make conversations more personal with video calling between your agents and your visitors

Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Melbourne,Australia

N/A

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Pro Unlimited
$1100 /Month

Want your team to focus only on the most serious buyers? Let our experts handle every messaging conversation and send those who are ready to buy directly to your best closers without delay.

  • Includes all the Features of Pro Packages
  • Includes the Features of Pro 75 Plan Plus
  • ll with unlimited managed conversations/mo by our professional messaging experts.
Pro 75
$675 /Month

Starting from $675 Per Month.

Get more help with this co-managed solution, from the only webwide chat to secure, integrated texting and increased expert backup to help you respond instantly anytime...across your digital network.

  • Includes all the Pro Packages Features
  • Includes the Features of Pro 25 Plan Plus
  • All with up to 75 managed conversations/mo by our professional messaging experts.
Pro 25
$475 /Month

Starting from $475 Per Month.

Arm your team with the all-in-one messaging platform for webwide chat, secure, integrated texting and just enough expert backup to help them respond instantly, even after-hours...across your digital network:

  • Pro Package Features Includes
  1. Unlimited Chat and Text on Your Site
  2. Dealer-Initiated Text Follow-up
  3. Mobile Apps for Your Team
  4. Hot Opportunity Transfer
  5. Expert Answering Backup
  6. Partner App and Social Site Integration
  7. Video Capabilities
  8. Presence-Aware Tech and Single Sign-On
  9. Robust Reporting
  10. Dedicated Support
  11. 5 Textable Numbers
  12. Tap-to-Text and Responsive Invitations
  13. Multiple Department Setup
  14. CRM Integration
  15. Unlimited Users
  • Connect with shoppers via chat or text from your sites and various OEM sites.
  • Manage messaging from car search/classified ad listings (Autotrader.com, Cars.com, etc.)
  • Integrate with Facebook Messenger and Google My Business messaging.
  • Text-enable your advertising campaigns, from print to TV, Google AdWords and more.
  • Up to 25 managed conversations/mo by our professional messaging experts.
Enterprise
Custom

Centralized Enterprise management features were built to help unique customers.

  • Set up a secure, brand-compliant mobile messaging network across all their offices and websites.
  • Instantly transfer live conversations to the location of interest (eliminating we
View Price Page
Basic
Free

Basic

  • Free Forever
  • 2 seats included

For personal websites and anyone who wants a basic chat to communicate with visitors.

Features:

  • Live chat
  • Team Inbox
  • Mobile Apps
  • Be Notified
  • Contact Form
Pro
$25 /User/Month

Pro

  • $25 Month / Per Website
  • 4 seats included

For early-stage startups who want to improve their customer relationships.

Features:

  • Unlimited History
  • Triggers
  • Canned Responses
  • Private Notes
  • Customization
  • Audio Messages
  • Reply from Slack
  • Facebook Messenger
  • Twitter DM
  • Email
  • Telegram
  • MagicMap
  • Internal Search
  • Block Users
Unlimited
$95 /User/Month

Unlimited

  • 95 Month / Per Website
  • Unlimited seats

Made for companies requiring a full-featured solution to communicate with customers.

Features:

  • Knowledge Base
  • Status Page
  • Chat Reminders
  • Routing/Assign
  • Magic Browse
  • Live Translate
  • Automated Replies
  • Chat Bot
  • Automated Campaigns
  • CRM
  • Video Chat
  • Analytics
  • SMS
  • Line Automate with Zapier
  • Sync leads to Salesforce
  • Sync leads to Pipedrive
  • Sync leads to Zoho
  • Sync leads with Hubspot
  • Github
  • Trello Instagram
  • WhatsApp
  • User Ratings
  • No Crisp Logo
View Price Page

SCREENSHOTS

Contact At Once Screenshots
View 1 screenshot(s)
Crisp Screenshots

INTEGRATIONS

    NA
  • WordPress
  • PrestaShop
  • Joomla
  • Segment
  • Zapier
  • Shopify
  • Pipedrive CRM

ALTERNATIVES

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