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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
GoTo Resolve
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| Description | ConnectWise Control is a remote support software connects anytime, anywhere access lets you remotely control devices and help your customers whether they’re around the corner, or across the world. ConnectWise Control offers a layered approach to security, perfect for support teams of all sizes. Focusing on the safeguards that matter most, you can expect world-class features like role-based permissions, 256-bit AES encryption, and multiple authentication methods, along with premium reporting capabilities that allow you to record sessions, view activity from a single pane of glass, and much more. Read more | Pure Automate is ultra-modern robust cloud-based hotel management software that simplifies hotel operations and enhances the customer experience. Pure Automate hotel management software focuses exclusively on the sale of room and offers a perfect experience. Pure Automate online hotel software meets all the changing standards of the global hotel industry with in-depth analysis to effectively manage sales revenue for many other parameters. Simplify the hospitality industry and realize the success of your business. The goal of the platform is to provide a decent reception service. The host management software has progressed in this area over the last year and hopes to keep it as much as possible. The secret of its success lies in the effort and the happy work of techno-programmers available 24/ 7 for customers. The software team has been upgraded with the latest technology and ensures that the quality of the software is updated promptly according to market conditions. The platform also updates in real time all necessary tools, such as reservation mechanism, channel manager, and other features. Read more | GoTo Resolve (a.k.a GoToAssist) is a remote support management software that helps businesses to deliver remote support to their customers at any time, wherever they are. It allows technicians and IT managers to access and control their end users’ computers in order to resolve issues quickly. Technical agents can instantly convert their chat or call support into an online support session. The software offers much-needed freedom to support staff, enabling them to take care of remote servers and computers even when the end user is not present. Agents can connect to any unattended machines whenever they want to resolve issues. GoTo Resolve allows users to quickly start a support session from a browser or desktop app of their choice. They can easily access customers’ system information, including software and hardware configurations. GoTo Resolve also allows you to receive and send files in live or unattended sessions, install updates, apply patches, and more. Supporting staff can easily switch between their customers’ monitors. Each technician can host up to 15 sessions at a time. Read more |
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| SW Score & Breakdown |
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| SaaSworthy Awards | # 2 Fastest Growing # 2 Most Popular |
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| Review Summary |
Overall, users find the software easy to use and reliable for remote access and support. They appreciate its robust features, quick setup, user-friendly interface, seamless integration with other ConnectWise products, and helpful customer support. However, some users have reported occasional bugs and glitches, limited customization options, and pricing concerns. Additionally, a few users have encountered issues with the mobile app and have suggested improvements for better cross-platform compatibility. |
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Users commend GotoAssist's user-friendly interface, praising its intuitive design and ease of navigation. They appreciate the quick and reliable remote access capabilities, enabling seamless troubleshooting and issue resolution. Additionally, the ability to transfer files and collaborate with team members during remote sessions is a major advantage. However, some users have expressed concerns regarding occasional glitches and stability issues, particularly during screen sharing. Furthermore, a few customers have reported challenges with customer support, citing slow response times and a lack of resolution to their queries. |
| Read All User Reviews | Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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One $24.00 $29.00 per month Standard $39.00 $49.00 per month Premium $49.00 $59.00 per month ConnectWise Control Access Pricing $30.00 $30.00 per month |
Pure Automate Custom |
Service Desk $39.00 $49.00 per month GoToAssist $55.00 $69.00 per user / month |
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| Company Details | Located in: Florida, United States | Located in: Goa, India | Located in: Boston, Massachusetts |
| Contact Details |
813.463.4700 https://www.connectwise.com/software/control |
+91 7069083547 http://www.pureautomate.com/ |
1 855 263 2838 https://www.goto.com/it-management/resolve |
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