Home/New SaaS Software/CONNECT vs Connect FirstUpdated on: March 29, 2024

Compare CONNECT vs Connect First

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Overview

Summary

CONNECT is a salon software to fuel your business performance: online booking, appointment management, automated notifications, customers tracking, powerful analytics, and much more. The main goal of CONNECT is to make life of business owners easier, less stressful and let them enjoy doing the thing they love most. ..show more

Connect First software is a cloud-based call center administration solution that users can access using a web browser. All inbound and outbound call center activities can be managed with this software.Connect First provides pertinent scripts and caller information to agents, allowing them to handle calls efficiently. Customizable scripts aid agents in efficiently answering queries and enhancing customer satisfaction. Outbound solutions from First Connect assist users produce appropriate leads for contacting agents, allowing them to work more efficiently. By sending calls to numerous contact centers as well as home-based agents, Connect First's proprietary cloud routing technology maximizes resource utilization and manages growing call volumes.The reporting feature of the software has a drag-and-drop interface and can generate hourly, daily, and monthly reports. Users can drag and drop a feature into the dashboard to see the charts associated with it. Agents, supervisors, and managers can create reports and display up to three at a time on a single dashboard. Agent call logs, leads converted, and idle time can all be included in reports. A single report can have a variety of components.The program is accessible on a pay-per-agent basis, with login minute options available as well. Salesforce and Limelight are both integrated with Connect First. Connect First's customers include Lee Enterprises, Route2cloud.com, a2b Fulfillment, and Nutricap Labs. ..show more

Workvivo is a new breed of employee communication platform designed to build natural, meaningful bonds between teams while helping companies reach and engage their employees in ways that traditional tools simply can’t. ..show more

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

United States

Colorado, United States / +1 (866) 929-1390

Cork city, Ireland

API

N/A

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Free Forever
Free

Plan Features

  • Online booking
  • Appointment management
  • Automated email reminders
  • Client records
  • Employee management
  • Analytics and reports
  • Friendly support
  • On-boarding assistance
Rock Star
Custom

Plan Features

  • Online booking
  • Appointment management
  • Automated email reminders
  • Client records
  • Employee management
  • Analytics and reports
  • Friendly support
  • On-boarding assistance
  • Automated text reminders
  • The lowest prices.
  • Only $2.99 per 100 text messages
  • Support all carriers
  • Premium support
  • Get complimentary $50 on your account after Sign up!

Contact the vendor for detailed pricing information

View Price Page
Connect First
Custom

Features

  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Outbound Call Center
  • Predictive Dialer
  • Queue Management
  • Real-time Chat

Contact the vendor for detailed pricing information

Workvivo
Custom

Features

  • Employee Communication
  • Employee Engagement
  • Employee Experience
  • Social intranet
  • Workplace Insights
View Price Page

SCREENSHOTS

CONNECT Screenshots
View 4 screenshot(s)
Connect First Screenshots
View 4 screenshot(s)
Workvivo Screenshots

ALTERNATIVES

Top alternatives to CONNECT

Maintenance Connection
Maintenance Connection
Constant Contact
Constant Contact
ZooM SFA
ZooM SFA
IFTTT
IFTTT
Qashboard
Qashboard

Top alternatives to Connect First

OneSoft Connect
OneSoft Connect
Link Fox
Link Fox
CONNECT
CONNECT
TalkDesk
TalkDesk
CloudTalk
CloudTalk