Home/Subscription Billing Software/Confluence vs Document360Updated on: April 16, 2024

Compare Confluence vs Document360

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Overview

Summary

Confluence is a powerful platform for managing online projects related to any kind of functional departments, be it marketing, finance, legal or human resource. It enables the user to plan projects, form communities, discover, share and discuss ideas, ask for recommendations and gather feedback from the team members, making it quick and simple to complete the task conveniently. It can also be integrated with JIRA software that helps in tracking issues and bugs, resolving issues with the help of function-rich tools such as ready-made templates, in-line comments, @-mentions, page likes etc., so that the project work can be organized and executed smoothly. ..show more

Document360 is a knowledge base creation platform that allows brands to create a self-service portal for their customers. It solves the issue of answering FAQs of the customers by setting up a public-facing knowledge base where the organization can create articles regarding the questions and a robust search engine as well that provides results on keyword inputs. Content managers can maintain several versions of the articles allowing them to restore the content to any version in case of any accidental change. To make the website SEO-friendly, admins can define different segments such as page title, article tags, and featured image. The contents can also be categorized up to 6 levels and existing categories can be reorganized as well. The manager can also hide categories and define user access to members in order to prevent the content from any unauthorized access or edits. Document360 also brings a complete set of editing tools. One can add images/videos to the content, share code snippets, add tables, do hyperlinking and more. On top of all these, there is also an advanced security module that enables backup and restore of the contents, exporting/ importing documents to/from local drives, etc. ..show more

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Mountain View, California / +1 415 701 1110

London, England / +1 855 867 8251

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Free
Free

For small teams to document project info and decisions

FEATURES:

  • User limit (per site) - 10 users
  • Site limit - 0ne
  • Unlimited spaces and pages
  • Macros
  • Structured page tree
  • Page versioning
  • Best practice template library
  • Apps and integrations

ADMIN CONTROLS

  • Domain verification & account capture
  • Session duration management (desktop)

SECURITY & COMPLIANCE

  • Atlassian Access (SSO, SCIM, Active Directory Sync) - Requires Access subscription
  • Password policies
  • Encryption in transit & at rest
  • Business continuity & disaster recovery
  • Mobile Device Management

STORAGE, SUPPORT & INVOICING

  • Storage
  • Support
Standard
$10 /User/Month

Starting price: $5 per user per month

$100 billed yearly

Pay a monthly flat rate of $10 for up to 10 users

Teams of 11+ are $5 user/month

Features

  • User limit: Up to 5,000 users
  • Unlimited spaces and pages
  • Macros
  • Page and space permissions
  • Archive and unarchive pages
  • Anonymous access
  • Audit logs
  • Structured page tree
  • Page versioning
  • Best practice template library
  • Apps and integrations
  • Storage: 250 GB file storage
  • Support: 9-5 Standard Support

Pricing varies based on the number of users

Premium
$10 /User/Month

Pricing starts at $10 per user for the first 100 users

$1000 billed yearly

Features

  • User limit: Up to 5,000 users
  • Unlimited spaces and pages
  • Macros
  • Page and space permissions
  • Archive and unarchive pages
  • Anonymous access
  • Audit logs
  • Structured page tree
  • Page versioning
  • Best practice template library
  • Admin key
  • Analytics
  • Inspect permissions
  • Copy space permissions
  • Bulk space permissions (Comming Soon)
  • Bulk archive pages (Comming Soon)
  • External collaboration (Comming Soon)
  • Admin insights
  • IP allowlisting (Beta)
  • Sandbox COMING SOON
  • Audit logs
  • 99.9% uptime SLA
  • Apps and integrations
  • Storage: Unlimited storage
  • Support: 24/7 Premium Support

Pricing varies based on the number of users

Server
$10 Others

Features

  • 10 Users
  • Complete control of your environment
  • A single server deployment
  • Perpetual license + free year of maintenance

Pricing varies based on the number of users

View Price Page
Free
Free

Features

  • 5 Team Accounts
  • Knowledge Base Version
  • Public Knowledge Base
  • 50 Articles
  • Drive (1GB storage)
  • Document360 Domain
  • Custom Branding
  • Home Page Builder
  • Article Templates
  • Cookie Consent
  • Tag Management
Startup
$119 /Month
  • $ 99 per project, per month billed yearly, $ 119 per project, per month billed monthly

Features

  • 5 Team Accounts
  • Knowledge Base Version
  • Public Knowledge Base
  • Unlimited Articles
  • Drive (50GB storage)
  • Custom Domain with SSL
  • Custom Branding
  • Home Page Builder
  • Article Templates
  • Cookie Consent
  • Tag Management
  • SEO Description Generator (add-ons)
Business
$299 /Month
  • $ 249 per project, per month billed yearly, $ 299 per project, per month billed monthly

Features

  • 20 Team Accounts
  • 2 Knowledge Base Versions
  • Everything in startup plan, plus
  • Public or Private Knowledge Base
  • Unlimited Reader Accounts
  • Analytics
  • Export to PDF
  • Knowledge Base Assistant
  • Custom CSS and JavaScript
  • Snippets and Variables
  • Review Reminders
  • URL Redirection
  • API Access
  • Backup and Restore (only auto)
  • Notifications
  • Smart Bars
  • Integrations and Extensions
  • Import from Word
  • Recycle Bin
  • Home Page Builder Themes
  • Custom Pages
  • Advanced Search
  • Glossary
  • Feedback Manager
  • Health Check Metrics
  • Find and Replace
Enterprise
$599 /Month
  • $ 499 per project, per month billed yearly, $ 599 per project, per month billed monthly

Features

  • 20 Team Accounts
  • 2 Knowledge Base Versions
  • Everything in Business plan, plus
  • Public and Private Knowledge Base
  • Security Groups and Roles
  • Enterprise SSO, SAML, JWT
  • IP Restriction
  • Audit Logging
  • Localization
  • Workflow
  • Ticket Deflector
  • Custom Email Domain
  • Link Analyser
  • Backup and Restore (auto & manual)
  • Search Attachments (add-ons)
View Price Page

SCREENSHOTS

Confluence Screenshots
View 5 screenshot(s)
Document360 Screenshots
View 2 screenshot(s)

INTEGRATIONS

  • Dropbox Business
  • Miro
  • Slack
  • Lucidchart
  • Trello
  • Google Drive
  • MindMeister
  • Google Analytics
  • InVision
  • SmartDraw
  • Gliffy
  • Jira
  • Intercom
  • WordPress
  • GitHub
  • Confluence
  • Zendesk Support

ALTERNATIVES

Top alternatives to Confluence

Coda Payments
Coda Payments
Google Docs
Google Docs
Think Confluent
Think Confluent
You Need A Wiki
You Need A Wiki
Notion
Notion

Top alternatives to Document360

ClickHelp
ClickHelp
Microsoft SharePoint
Microsoft SharePoint
Helpjuice
Helpjuice
Zendesk Talk
Zendesk Talk
Confluence
Confluence