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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Cloudbeds logo
Hotel Management Software

4.5 180 user ratings

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76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description Cloudbeds hotel management software helps users in managing multiple tasks necessary to ensure the proper management of hospitality services. Ensuring automation, integration, and systemization of the front office is extremely important to improve the overall hotel management task, which can be achieved efficiently via this software. Hotel managers can also make a good use of this software in managing employees, reservations, marketing, housekeeping, maintenance etc. Online bookings can also be handled. Cloudbeds comes integrated with POS and features GDS/OTA integration. It can support maintaining and supporting multiple properties. Read more GuestPoint is a one-stop solution for property management that aims at providing a streamlined guest experience to the user’s customers. It assists you in managing your property with a single, comprehensive platform that includes revenue-boosting features, streamlined operations, and easy reporting with a single click. With GuestPoint, you can manage many properties using a single reservation system and create quick and easy ways for new and returning customers to book straight from your website without paying a commission. It additionally offers tools that track your occupancy and automatically changes hotel pricing. You can reach new audiences and manage reservations across different sales channels too with GuestPoint. Users can keep track of their key performance metrics, set hypothetical goals, and examine revenue from anywhere. GuestPoint offers smart housekeeping technology that recognises which rooms, including common areas such as reception, need cleaning. You can also allocate cleaners to different rooms and create a digital or printed roster for each cleaner. GuestPoint can be tailored to your specific requirements in order to assist you in growing your business. Read more
Pricing Options
  • Free Trial Not Available
  • Cloudbeds Offers Custom plan.
  • Free Trial Not Available
  • GuestPoint Offers Custom plan.
SW Score & Breakdown

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    98%
  • Reviews
    92%
  • Momentum
    69%
  • Popularity
    97%

76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    73%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    66%
SaaSworthy Awards # 1 Most Worthy # 2 Highly Rated
Not Available

Features

Total Features
13 Features
4 Features
Common Features for All
    Employee Management Helps in automating, managing and accessing the data related to the employed staffs, records vital data, etc. in the enterprise
    Front Office Management Helps hotel managers to engage better with guests with all necessary digital data, right at their fingertips
    GDS / OTA Integration Helps in providing room availability and pricing information to a large base of potential guests through online travel agencies
    Guest Experience (GEM) Helps in logging essential data that can be used to improve guests staying experience in the hotel
    Hotel Group Management Helps in managing a chain of hotels under a particular group
    Housekeeping Management Helps in monitoring and managing all housekeeping related activities done in hotels
    Maintenance Management Helps in recording vital data concerning the overall maintenance of a hospitality property
    Marketing Management Documents, tracks and also helps to access all data pertaining to the marketing department
    Multi-Property Allows automating, streamlining and improving the management needs of multiple properties, using a centralized platform.
    Online Hotel Booking Helps the staff in accepting and confirming online booking and reservations made
    Point of Sale (POS) Ensures that the service selling and financial transaction related activities are completed efficiently and timely
    Reservations Management Helps in storing and managing all reservation related data and tasks in an orderly and easily accessible manner
    Reviews Management Helps in tracking and monitoring how the hospitality property perceived across the web and social media channels
  • + 10 More - Show Less
    • Employee Management Helps in automating, managing and accessing the data related to the employed staffs, records vital data, etc. in the enterprise
      Front Office Management Helps hotel managers to engage better with guests with all necessary digital data, right at their fingertips
      GDS / OTA Integration Helps in providing room availability and pricing information to a large base of potential guests through online travel agencies
      Guest Experience (GEM) Helps in logging essential data that can be used to improve guests staying experience in the hotel
      Hotel Group Management Helps in managing a chain of hotels under a particular group
      Housekeeping Management Helps in monitoring and managing all housekeeping related activities done in hotels
      Maintenance Management Helps in recording vital data concerning the overall maintenance of a hospitality property
      Marketing Management Documents, tracks and also helps to access all data pertaining to the marketing department
      Multi-Property Allows automating, streamlining and improving the management needs of multiple properties, using a centralized platform.
      Online Hotel Booking Helps the staff in accepting and confirming online booking and reservations made
      Point of Sale (POS) Ensures that the service selling and financial transaction related activities are completed efficiently and timely
      Reservations Management Helps in storing and managing all reservation related data and tasks in an orderly and easily accessible manner
      Reviews Management Helps in tracking and monitoring how the hospitality property perceived across the web and social media channels
  • + 1 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Installed - Windows
    • SaaS/Web/Cloud
    • Installed - Windows
    Modes of Support
    • 24/7 (Live rep)
    • Online
    • 24/7 (Live rep)
    • Online
    API Support
    • Available
    • NA

    Reviews & Ratings

    User Rating
    4.5/5 180 user ratings
    4.2/5 25 user ratings
    Ratings Distribution
    • Excellent

      69.9%
    • Very Good

      18.6%
    • Average

      3.5%
    • Poor

      3.5%
    • Terrible

      4.6%
    • Excellent

      60%
    • Very Good

      24%
    • Average

      0%
    • Poor

      12%
    • Terrible

      4%
    Review Summary

    Cloudbeds is a popular hospitality management software praised for its user-friendly interface, comprehensive features, and excellent customer support. Users appreciate its robust reservation system, revenue management capabilities, and seamless integration with other platforms. The software is also lauded for its mobile app, which allows hoteliers to manage their properties on the go. Common criticisms include occasional glitches and the need for improved reporting and analytics functionality. Overall, Cloudbeds is a reliable and feature-rich solution that caters to the needs of various accommodation providers, from small B&Bs to large hotel chains.

    Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Cloudbeds Offers Custom plan.
    • Free Trial Not Available
    • GuestPoint Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Essentials Custom

    Plus Custom

    Premier Custom

    Enterprise Custom

    GuestPoint Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Software Built Just for Vacation Rentals
    + 1 More
    GuestPoint Demo - GuestPoint
    + 2 More
    Videos Video Thumbnail
    + 2 More
    Not Available

    Vendor information

    Company Details Located in: San Diego, California Founded in: 2012 Located in: Australia
    Contact Details

    Not available

    https://www.cloudbeds.com/

    1300 236 848

    https://www.guestpoint.com/

    Social Media Handles

    Not available

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