79%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
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93%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
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ADD PRODUCT
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79%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
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93%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
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Visit Website
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Visit Website
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Summary |
Cloodot is a customer experience management suite to manage chats and reviews from multiple online channels in one inbox. Manage chats and reviews from various channels like Google my business listings, Facebook pages, WhatsApp numbers, websites, and more in one easy-to-use inbox. With Cloodot, your team can work together by distributing and assigning channels to one or more users and hand over chats and reviews between users and departments in a flash. Multiple agents can collaborate and manage media like WhatsApp, Google messages, and more which is not possible using original native apps. Lifesaver for customer relations agents - easy and efficient customer management using custom template replies, reminders, tags, tasks, notes, etc. Secure, tension-free - provision for customer relations agents to manage chats and reviews on all modern channels without giving them direct access to original platforms. Intelligence and accountability - Advanced analytics tools for insights into all your channels' and your employees' performance. ..show more |
Yotpo is a comprehensive review and rating platform for businesses to get on-time feedback from their customers. The solution uses data-driven tools, enabling businesses to generate customers feedback and gain detailed insights into their shopping experiences. Yotpo turns customers’ content into sales by collecting reviews, ratings and Q&A with its AI-powered tools. It offers customisable displays which makes it easy for brands to personalise the platform as per their own choice. The software even allows businesses to moderate, measure and optimise their content in one place. It provides a completely integrated experience by offering ultimate control over how businesses collect, display and market with user-generated content (UGC). It also measures how UGC impacts business performance with an easy to use analytics dashboard. Yotpo’s scalable infrastructure facilitates businesses of every size and design to collect reviews and grow. To keep companies’ data secure, it is in compliance with GDPR and is approved by SOC2 and Privacy Shield. ..show more |
Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts |
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Customer Review Platform Facilitates timely and proper collection of product and/or business reviews |
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Gamification Helps in applying game mechanics to the work environment for better collaboration and engagement |
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Response Management Allows timely responding to the feedback given by the product users/hotel guests |
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Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response |
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Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments. |
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Social Media Metrics Users can measure and improve social media marketing performance |
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Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online |
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Trustpilot
BirdEye
Mention
Yotpo
GoSite
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LoyaltyLion
Bazaarvoice
Trustpilot
Okendo
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