-
Categories
- Marketing
- Sales
- Design
- Collaboration
- Development
- Blog & Resources
- All Categories
Get Listed
|
91%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
|
73%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
|
|
|---|---|---|
|
Start Free Trial
|
Start Free Trial
|
|
ADD PRODUCT
|
91%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
|
73%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
|
|---|---|---|
|
Start Free Trial
|
Start Free Trial
|
Summary |
ClickDesk is both a live chat and help desk software that helps boosting customer support system with real-time troubleshooting and chatting facility. It allows doing video chat, helps in transferring or routing tickets or calls, facilitates in geo targeting, supports doing persistent chat etc. Users can also send proactive invitation using this live chat software. ClickDesk contains a few essential help desk features like it enjoys email integration and can track issues or tickets. It has social media integration where your customers can tweet you on your chat widget and enables you to reachout to your customers on other social networking sites. ..show more |
TalkLift helps you better engage with consumers so you can convert more leads into sales. TalkLift collects the details of customers every time they interact with your business, so you can follow up on the leads. You can also use TalkLift’s chatbot to automate interactions with your customers and ensure you are always available to engage with them, even outside of normal business hours. TalkLift helps you segment your customers according to their preferences, habits, and behavior so you can send them more relevant marketing communications. It allows you to set reminders so you remember to follow up on leads. You can also use the software to run surveys and collect data on social media, which you can then use to help improve your communications and product. In terms of better and more efficient communication with customers, you can send bulk marketing campaigns messages through Facebook Messenger and SMS. ..show more |
|
Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff |
|
|
|
Call Me Option Allows your visitors to speak to your agents directly over the phone |
|
|
|
Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. |
|
|
|
Knowledge Database Lets you have an access to all your past chat history and documents |
|
|
|
Offline Form This feature allows your visitors to submit their questions when your agents are not available online |
|
|
|
Persistent Chat Creating a subject-based group conversation that persists over time |
|
|
|
Shortcut Messages Create shortcuts for the commonly used replies in order to save time |
|
|
|
Transfers Transfer of calls from one operator to another with just one click |
|
|
|
Video Chat Make conversations more personal with video calling between your agents and your visitors |
|
|
|
Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message |
|
|
|
||||||||||||||||||||||
|
||||||||||||||||||||||
|
||||||||||||||||||||||
|
||||||||||||||||||||||
|
||||||||||||||||||||||
|
|||||||||||||||||||||||||
|
|||||||||||||||||||||||||
|
|
|
NA
|
