-
Categories
- Marketing
- Sales
- Design
- Collaboration
- Development
- Blog & Resources
- All Categories
Get Listed
|
91%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
|
87%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
|
|
|---|---|---|
|
Start Free Trial
|
Start Free Trial
|
|
ADD PRODUCT
|
91%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
|
87%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
|
|---|---|---|
|
Start Free Trial
|
Start Free Trial
|
Summary |
ClickDesk is both a live chat and help desk software that helps boosting customer support system with real-time troubleshooting and chatting facility. It allows doing video chat, helps in transferring or routing tickets or calls, facilitates in geo targeting, supports doing persistent chat etc. Users can also send proactive invitation using this live chat software. ClickDesk contains a few essential help desk features like it enjoys email integration and can track issues or tickets. It has social media integration where your customers can tweet you on your chat widget and enables you to reachout to your customers on other social networking sites. ..show more |
My LiveChat is an online live chat platform that facilitates the users to engage with their customers in a faster and personal way. It enables the user to chat with their customer in real-time to provide a messaging experience that has a human touch. My LiveChat offers tools to introduce a floating chat button to your website using a simple HTML code. You can provide personalized help in real time to your customers by proactive support tools and layering humans. It allows you to offer a quick and impactful support experience to your customers to increase the efficiency of your business. Users can make use of features like canned responses to answer real time questions and share files and pictures with just a few clicks. You get unlimited chats without any charges with My LiveChat. You can additionally monitor, transfer, report, and do team chats along with customizing everything, from agent greetings to company logos to your chat window. The platform is free to use for 1 seat and offers many price variations for more than 1 seat to suit every requirement and need. ..show more |
|
Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff |
|
|
|
Call Me Option Allows your visitors to speak to your agents directly over the phone |
|
|
|
Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. |
|
|
|
Knowledge Database Lets you have an access to all your past chat history and documents |
|
|
|
Offline Form This feature allows your visitors to submit their questions when your agents are not available online |
|
|
|
Persistent Chat Creating a subject-based group conversation that persists over time |
|
|
|
Shortcut Messages Create shortcuts for the commonly used replies in order to save time |
|
|
|
Transfers Transfer of calls from one operator to another with just one click |
|
|
|
Video Chat Make conversations more personal with video calling between your agents and your visitors |
|
|
|
Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message |
|
|
|
||||||||||||||||||||||
|
||||||||||||||||||||||
|
||||||||||||||||||||||
|
||||||||||||||||||||||
|
||||||||||||||||||||||
|
|||||||||||||||||||||||||
|
|||||||||||||||||||||||||
|
|
|
NA
|
Crisp
JivoChat
tawk.to
Intercom
LiveChat
|
Top alternatives to MyLiveChat
Crisp
JivoChat
tawk.to
Intercom
LiveChat
|
