ClickDesk vs LiveAgent Comparison

Remove All ADD PRODUCT ClickDesk LiveAgent	91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove ClickDesk Live Chat Software (138 Ratings)	95% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove LiveAgent Help Desk Software (2506 Ratings)
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ADD PRODUCT	91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove ClickDesk Live Chat Software (138 Ratings)	95% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove LiveAgent Help Desk Software (2506 Ratings)
Start Free Trial	Start Free Trial

Overview

Summary

ClickDesk is both a live chat and help desk software that helps boosting customer support system with real-time troubleshooting and chatting facility. It allows doing video chat, helps in transferring or routing tickets or calls, facilitates in geo targeting, supports doing persistent chat etc. Users can also send proactive invitation using this live chat software. ClickDesk contains a few essential help desk features like it enjoys email integration and can track issues or tickets. It has social media integration where your customers can tweet you on your chat widget and enables you to reachout to your customers on other social networking sites. ..show more

Discover the ultimate customer service solution tailored for small and medium businesses with multifaceted platform, designed to streamline the support and engagement processes. The software simplifies customer interactions by seamlessly converging various communication streams—converting emails into trackable tickets, facilitating real-time conversations through a chat messenger, and efficiently managing phone calls with routing and callback features. Ensuring round-the-clock availability, the platform offers unparalleled 24/7 support in 39 languages. The integration of gamification elements like Rewards and Badges motivates support team to excel, while the mobile app ensures accessibility on Android and iOS devices, keeping connected in minutes. Social media connectivity with platforms like Facebook and Twitter empowers to keep a pulse on the brand's online presence and swiftly attend to client inquiries. Elevate business's customer service experience with the versatile help desk software. ..show more

TECHNICAL DETAILS

Access Monitoring
24/7 (Live rep)
Business Hours
Online

Contact Number/Address

Sunnyvale, California / +1 855-452-3375

Bratislava, Slovakia / +421 2 33 456 826

API

Deployment
SaaS/Web/Cloud
Mobile - Android
Mobile - iOS
Installed - Windows
Installed - Mac

Customers
Individuals
Freelancers
Large Enterprises
Medium Business
Small Business

Pricing

Pricing Model
Free Trial
Freemium
One-time license
Open-source
Subscription
Quotation Based

Plans
	Free Free Features Free for 10 users 30 chats Handle 25 tickets Audio calling Localization of chat widget Customize basic settings Lite $14.99 /User/Month $9.99 per Month billed 2 Years Features Unlimited Chats Widget Customization Chat Transfer & Groups 99.5% Uptime & SSL Security Pro $24.99 /User/Month 16.99 per Month billed 2 Years Features Chat Conferencing CRM Integration and API Video Chat Post Chat Survey Reports and History 99.95% Uptime & SSL Security Enterprise $39.99 /User/Month 26.99 per Month billed 2 Years Features Queuing White Label Unlimited Domains Widget Custom CSS Analytics Dedicated Account Manager Professional (Team Plan) $44.99 /User/Month $29.99 per Month billed 2 Years Features 4 Agents Unlimited Chats 2 way Voice and Video Chat transfer & groups Basic Analytics Growing Business (Team Plan) $124.99 /User/Month $83.99 per Month billed 2 Years Features 8 agents Unlimited chats 2 way Voice and Video CRM Integrations & API Chat transfer & groups Advanced Analytics Chat Queuing Chat Conference Priority levels Your Branding Enterprise (Team Plan) $349.99 /User/Month $233.99 per Month billed 2 Years Features 15 agents Unlimited chats 2 way Voice and Video CRM Integrations & API Chat transfer & groups Advanced Analytics Chat Queuing Chat Conference Priority levels Your Branding Agent Training & Phone Support View Price Page	Small Business $15 /User/Month An advanced plan with less limits and more features Features 3 email accounts 2 Live chat buttons 10 departments 1 Knowledge base 50 Event rules Customer service White Glove Setup Medium Business $35 /User/Month A versatile and balanced plan for full-scale customer support Features Includes features of Small Business plan, plus 10 email accounts 5 Live chat buttons Call center support 20 departments Custom domain parking 150 Event rules 30 Time rules 10 SLA rules Reports Product training Large Business $59 /User/Month An all-inclusive plan with sky high limits and full capabilities Features Includes features of Medium Business plan, plus 150 email accounts 50 Live chat buttons 3 Whatsapp numbers (New) 150 Departments 3 Knowledge bases 500 Event rules 100 Time rules 50 SLA rules Time tracking report Audit log Custom roles Enterprise $85 /User/Month A full-scale solution with extra support & exclusive services Features Includes features of Large plan, plus 500 email accounts 100 Live chat buttons 3+ Whatsapp numbers 300 Departments 10 Knowledge bases 1000 Event rules 200 Time rules 100 SLA rules Branding Free Senior account manager Priority support Assisted channels integrations Custom billing setup View Price Page