ClearlyRated vs SoluCX Comparison

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ClearlyRated

NPS Software

4.9 25 user ratings

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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ClearlyRated is a NPS platform that enables you to boost your internet reputation in order to help you stand out from the crowd. It assists B2B service providers in maximizing service quality and amplifying the voices of their most committed customers by using the Net Promoter Score. ClearlyRated is the only satisfaction survey product that is particularly intended to improve your company's reputation. It helps B2B service providers get the most out of their client experience surveys by using NPS to boost retention, increase accounts, attract new business, and enhance online reputation. It assists you in obtaining actionable customer feedback in order to better retain clients while standing out in the market by using client testimonies that establish confidence, as well as industry accolades for service quality. ClearlyRated assists you in gathering meaningful employee feedback in order to better retain employees while also offering crucial insights on how to make their workplaces more inclusive, egalitarian, and engaging for all employees, regardless of their identity. Additionally, the platform offers easy integrations with popular services for enhanced collaboration. Read more

SoluCX is a cloud-based NPS Software. You can distribute the results of specific groups with exclusive access to your employees. See which operations, groups, units or employees have the best and worst NPS. Refine your analysis by filtering by levels, touchpoints, journeys, intervals, channels, etc. SoluCX offers several online reports for you to monitor performance and extract fundamental analysis to leverage the experience that your company provides. Build specific dashboards for each level of your organization with the information most relevant to them. Read more

Pricing Options

Free Trial Not Available
ClearlyRated Offers Custom plan.

Free Trial Not Available
SoluCX Offers Custom plan.

SW Score & Breakdown

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

82%
Reviews

72%
Momentum

69%
Popularity

83%

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

87%
Reviews

60%
Momentum

66%
Popularity

88%

Features

Total Features	11 Features	14 Features
Common Features for All	Anonymous Feedback Allows collecting feedback securely in a private manner by hiding the identity of the person Customer NPS Helps to track customer loyalty towards a specific brand or service Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Marketing Helps to do email marketing and customizes emails to make a good impression to audiences Email Surveys Helps to distribute a survey questionnaire to respondents and collect feedback via email Employee NPS Helps to measure employee engagement and loyalty towards a business Feedback Management Assists in managing the feedback provided or received after accomplishing an assigned task Polls (Voting) Helps to discover critical data by asking the participants questions concerning the webinar Predictive Analysis Predicts customer behaviour and emerging trends based on real-time conversations Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress. SMS Surveys A real-time survey solution that helps to perform surveys and polls via SMS to get a good response rate Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments. Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive Survey Builder Allows users to create surveys through a simple drag-and-drop or WYSIWYG editor Text Analytics Improves customer engagement by analyzing the available text data Third-party Integration Offers synchronization with third-party applications Web Widget Survey Survey widgets that can be attached to your web page + 8 More - Show Less	Anonymous Feedback Allows collecting feedback securely in a private manner by hiding the identity of the person Customer NPS Helps to track customer loyalty towards a specific brand or service Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Marketing Helps to do email marketing and customizes emails to make a good impression to audiences Email Surveys Helps to distribute a survey questionnaire to respondents and collect feedback via email Employee NPS Helps to measure employee engagement and loyalty towards a business Feedback Management Assists in managing the feedback provided or received after accomplishing an assigned task Polls (Voting) Helps to discover critical data by asking the participants questions concerning the webinar Predictive Analysis Predicts customer behaviour and emerging trends based on real-time conversations Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress. SMS Surveys A real-time survey solution that helps to perform surveys and polls via SMS to get a good response rate Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments. Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive Survey Builder Allows users to create surveys through a simple drag-and-drop or WYSIWYG editor Text Analytics Improves customer engagement by analyzing the available text data Third-party Integration Offers synchronization with third-party applications Web Widget Survey Survey widgets that can be attached to your web page + 11 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Installed - Windows Installed - Mac	SaaS/Web/Cloud Installed - Windows Installed - Mac
Modes of Support	Online	Online
API Support	Available	Available

Reviews & Ratings

User Rating	4.9/5 25 user ratings	Not Available
Ratings Distribution	Excellent 92% Very Good 8% Average 0% Poor 0% Terrible 0%	Not Available
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Pricing

Pricing Options	Free Trial Not Available ClearlyRated Offers Custom plan.	Free Trial Not Available SoluCX Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	ClearlyRated Custom	SoluCX Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

	GrowthScore 4 Based on 1 Ratings ClearlyRated Vs GrowthScore FeedbackLink ClearlyRated Vs FeedbackLink eNPS 4.5 Based on 2 Ratings ClearlyRated Vs eNPS SoluCX ClearlyRated Vs SoluCX UserSpeaks 5 Based on 1 Ratings ClearlyRated Vs UserSpeaks	UserSpeaks 5 Based on 1 Ratings SoluCX Vs UserSpeaks GrowthScore 4 Based on 1 Ratings SoluCX Vs GrowthScore eNPS 4.5 Based on 2 Ratings SoluCX Vs eNPS HockeyStack Surveys SoluCX Vs HockeyStack Surveys FeedbackLink SoluCX Vs FeedbackLink
	View All ClearlyRated Alternatives	View All SoluCX Alternatives