86%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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77%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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86%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
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77%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
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Summary |
ClearlyRated is a NPS platform that enables you to boost your internet reputation in order to help you stand out from the crowd. It assists B2B service providers in maximizing service quality and amplifying the voices of their most committed customers by using the Net Promoter Score. ClearlyRated is the only satisfaction survey product that is particularly intended to improve your company's reputation. It helps B2B service providers get the most out of their client experience surveys by using NPS to boost retention, increase accounts, attract new business, and enhance online reputation. It assists you in obtaining actionable customer feedback in order to better retain clients while standing out in the market by using client testimonies that establish confidence, as well as industry accolades for service quality. ClearlyRated assists you in gathering meaningful employee feedback in order to better retain employees while also offering crucial insights on how to make their workplaces more inclusive, egalitarian, and engaging for all employees, regardless of their identity. Additionally, the platform offers easy integrations with popular services for enhanced collaboration. ..show more |
CIOPulse is an internal customer feedback system designed for CIOs and IT Service Delivery Managers who want to foster a customer-centric culture. CIOPulse's short, responsive, touch-enabled surveys look beautiful on all your customers' devices. Track and compare Net Promoter Scores for team members, teams, departments, customer groups, individual projects and IT overall. Display customer feedback live, enabling your support staff to immediately see how their behavior impacts service quality. ..show more |
Anonymous Feedback Allows collecting feedback securely in a private manner by hiding the identity of the person |
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Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link |
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Customer NPS Helps to track customer loyalty towards a specific brand or service |
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Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time |
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Email Marketing Helps to do email marketing and customizes emails to make a good impression to audiences |
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Email Surveys Helps to distribute a survey questionnaire to respondents and collect feedback via email |
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Employee NPS Helps to measure employee engagement and loyalty towards a business |
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Feedback Management Assists in managing the feedback provided or received after accomplishing an assigned task |
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Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad |
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Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go |
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Multi-language Support Available in multiple languages to support global customers |
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Offline Survey Allows users to complete the survey responses without requiring an internet connection. |
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Polls (Voting) Helps to discover critical data by asking the participants questions concerning the webinar |
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Predictive Analysis Predicts customer behaviour and emerging trends based on real-time conversations |
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Pulse Surveys Helps managers to measure employee satisfaction and health of the company on a time-to-time basis |
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Question Branching Allows respondents to screen questions and give answer to the relevant questions only |
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Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys |
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Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress. |
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SMS Surveys A real-time survey solution that helps to perform surveys and polls via SMS to get a good response rate |
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Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments. |
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Site Intercept Survey Captures value from your website visitors with targeted, engaging messages |
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Skip Logic It hides the irrelevant pages or questions based on previous responses. |
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Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive |
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Survey Builder Allows users to create surveys through a simple drag-and-drop or WYSIWYG editor |
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Text Analytics Improves customer engagement by analyzing the available text data |
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Third-party Integration Offers synchronization with third-party applications |
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Web Pop-up Survey Often referred to as an on-site or on-page survey that helps you take feedback of your website visitors. |
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Web Widget Survey Survey widgets that can be attached to your web page |
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Top alternatives to ClearlyRated
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