Home/Customer Success Software/ChurnZero vs FrogedUpdated on: March 29, 2024

Compare ChurnZero vs Froged

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Overview

Summary

ChurnZero is an intuitive customer success software that helps subscription businesses to understand their customer's product usage besides assessing their health. It provides businesses with the adequate means to personalize their customer experience by achieving timely and relevant touchpoints. It can also be used to save more time by managing in-house accounts, calendar, notes and to-dos from a single page. ChurnZero showcases a clear picture of their customers’ health and renewal likelihood with help of data-packed ChurnScore. It can be used to target customers based on firmographics, product usage, lifecycle and behavioural data. Moreover, businesses get real-time updates about everything starting from usage drops to milestones celebrations, so they can continue better relationships with their customers. The software also helps users to control the customer life cycle by providing the desired experience to build long-term loyalty. Users can help their customers with guided product tours and training to enhance their experience. It provides active integration with external platforms like Hubspot, Salesforce, ZohoCRM, Pipedrive and more. ..show more

Froged is a behavioral messaging software that can help users perfect their business by finding a pool of happy customers. With the help of this software, one can easily find out what is more important for each customer and move on to provide better support to them. The application helps users to build effective campaigns and gain better results. It allows one to track events and analyze customers’ behavior when they visit one’s website. Users can improve customer satisfaction by specifying the status of products by sending campaigns. One can install this software to ensure a large customer base. Users can send personalized messages after understanding the customer’s journey and improve positive engagement with the help of automated campaigns. Froged can help users identify growth opportunities after understanding their customer’s behavior and offer the best support while converting those leads into happy buyers. Users can install the software with Script or simply install in CMS or GTM. ..show more

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Arlington, VA - 22202

Málaga, Spain

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

ChurnZero
Custom

Features

  • Command Center
  • Real-Time Alerts
  • Plays & Automation
  • Collaboration ChatBots
  • In-App Communication
  • WalkThroughs
  • Health Scores
  • Surveys
  • Dashboards/Reporting
  • Live Exports
  • Journeys
  • Segments
View Price Page
Free
Free

For personal websites and everyone who wants a chat and basic metrics to communicate with visitors and understand the main points of their behaviour

Features

  • Chat
  • Agents : 1
  • Knowledge Base
  • CRM
  • Analytics : 14 days histor
  • Auto Message in App : Lite Version
Basic
Others

€29 per Month

For early-stage startups who want to improve their customer relationships and understand perfectly their requirements and preferences

Features

  • Includes features of Free plan, plus
  • Agents : 3
  • CRM : Up to 1000 contacts
  • Analytics : 30 days History
  • Email Campaigns : 4000 emails per month
Growth
Others

€69 per Month

For companies requiring a full-featured solution to communicate with customers and create custom messages depending on their tracks

Features

  • Includes features of Basic plan, plus
  • Agents : 6
  • CRM : Up to 5000 contacts
  • Analytics : 90 days history
  • Auto Messages In App : Full Version
  • Behaviour Emails
  • Email Campaigns : 20000 emails per month
Custom
Custom

For companies with a support team and a large volume of data

Features

  • Includes features of Growth plan, plus
  • Agents : Custom limit
  • CRM : Custom limit
  • Analytics : Custom limit
  • Email Campaigns : Custom limit
  • White Label
View Price Page

SCREENSHOTS

ChurnZero Screenshots
View 2 screenshot(s)
Froged Screenshots
View 2 screenshot(s)

INTEGRATIONS

  • Intercom
  • Copper CRM
  • Freshsales
  • Freshdesk
  • Stripe Payments
  • Slack
  • Chargebee
  • Segment
  • NetSuite
  • Close
  • Mixpanel
  • Zoho CRM
  • HubSpot CRM
  • Apptio Targetprocess
  • Zoho Desk
  • Quickbooks
  • Salesforce
  • Pipedrive CRM
  • Okta
  • Jira
    NA

ALTERNATIVES

Top alternatives to ChurnZero

Vitally
Vitally
Salesforce
Salesforce
Pendo
Pendo
Planhat
Planhat
Totango
Totango

Top alternatives to Froged

Churned
Churned
Churn Solution
Churn Solution
Erxes XM for SaaS
Erxes XM for SaaS
SuccessBoard
SuccessBoard
Churnfree
Churnfree