-
Categories
- Marketing
- Sales
- Design
- Collaboration
- Development
- Blog & Resources
- All Categories
Get Listed
|
88%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
|
98%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
|
|
|---|---|---|
|
Start Free Trial
|
Start Free Trial
|
|
ADD PRODUCT
|
88%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
|
98%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
|
|---|---|---|
|
Start Free Trial
|
Start Free Trial
|
Summary |
A live chat software that helps you to bring a personal touch while communicating to your customers. Chatra comes with a host of features that makes talking with customers easier for you and your agents. All the conversations are saved, including the unsent messages, which makes it a lot easy for you to follow up with a particular customer. Its Intelligent Chat DIstribution feature makes sure no customer is kept waiting for a response. Whenever an agent fails to react to any query in a certain time-frame, the chat is automatically offered to the other agents online. These real-time conversations can be viewed by all your agents and they can join in the conversation whenever they feel like. ..show more |
A live chat software embedded with tools and features to help you convert your visitors into customers. Crisp allows your agents to add files and emojis while conversing making it all the more personal and fun. The Magic Browse feature gives your agents a view of your customer’s screen which helps them close deals and resolve problems a lot faster. Its Customer Intelligence Platform lets you keep the information related to your leads including their conversation, all in one place. With Crisp, your agents can even talk to your visitors through video call. The basic plan of Crisp is forever free of cost, however, you can always upgrade to its paid versions if you want to scale up. ..show more |
|
Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff |
|
|
|
Call Me Option Allows your visitors to speak to your agents directly over the phone |
|
|
|
Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. |
|
|
|
Knowledge Database Lets you have an access to all your past chat history and documents |
|
|
|
Offline Form This feature allows your visitors to submit their questions when your agents are not available online |
|
|
|
Persistent Chat Creating a subject-based group conversation that persists over time |
|
|
|
Shortcut Messages Create shortcuts for the commonly used replies in order to save time |
|
|
|
Transfers Transfer of calls from one operator to another with just one click |
|
|
|
Video Chat Make conversations more personal with video calling between your agents and your visitors |
|
|
|
Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message |
|
|
|
||||||||||||||||||||||
|
||||||||||||||||||||||
|
||||||||||||||||||||||
|
||||||||||||||||||||||
|
||||||||||||||||||||||
|
|||||||||||||||||||||||||
|
|||||||||||||||||||||||||
| NA
|
|
