Chatnox vs Giosg Comparison

Remove All ADD PRODUCT Chatnox Giosg	85% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Chatnox Live Chat Software (23 Ratings)	94% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Giosg Live Chat Software (12 Ratings)
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ADD PRODUCT	85% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Chatnox Live Chat Software (23 Ratings)	94% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Giosg Live Chat Software (12 Ratings)
Start Free Trial	Start Free Trial

Overview

Summary

Chatnox is a Live Chat Software Solution used to engage and track your visitors. Proactive Live Chat and Customizable Chat Widgets colors available to suit your website and brand. Route your chats to relevant departments and Offline Messaging is available. The software supports Mobile Android and iOS. ..show more

Giosg, an intelligent live chat platform, helps organisations improve their lead conversion rates to grow an individual business. Owners get to generate sales-ready leads besides focusing on customer satisfaction and retention levels. With meaningful interactions through the software, enterprises can compartmentalize cold leads and give more attention to converting leads that are fast to close and ready to buy. Moreover, the AI-powered solution provides additional support to make it easy for users to recognise their potential leads among other website visitors. Giosg helps organisations bring their sales, marketing and customer support together to improve the entire customer journey, enabling them to deliver excellent experiences. Besides, it also turns out to be an appropriate solution to maximise Customer Lifetime Value (CLV), minimise Customer Acquisition Costs (CAC), and optimise Return On Marketing Investment (ROMI). Moreover, Giosg offers adequate support in developing workflows and employee efficiency, resulting in greater sales, marketing productivity, and exceeding customer expectations. ..show more

Features

Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff
Call Me Option Allows your visitors to speak to your agents directly over the phone
Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.
Knowledge Database Lets you have an access to all your past chat history and documents
Offline Form This feature allows your visitors to submit their questions when your agents are not available online
Persistent Chat Creating a subject-based group conversation that persists over time
Shortcut Messages Create shortcuts for the commonly used replies in order to save time
Transfers Transfer of calls from one operator to another with just one click
Video Chat Make conversations more personal with video calling between your agents and your visitors
Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message

TECHNICAL DETAILS

Access Monitoring
24/7 (Live rep)
Business Hours
Online

Contact Number/Address

Dublin, Ireland

Helsinki, Finland

API

N/A

Deployment
SaaS/Web/Cloud
Mobile - Android
Mobile - iOS
Installed - Windows
Installed - Mac

Customers
Individuals
Freelancers
Large Enterprises
Medium Business
Small Business

Pricing

Pricing Model
Free Trial
Freemium
One-time license
Open-source
Subscription
Quotation Based

Plans
	Startup Free Features 2 Operators 20 Chats per Month 99.95 percent Uptime Guarantee Full Featured Web Chat Panel Concurrent Chat Limit Customizable Pre-Chat Survey Forms Operator Rating Access to Chat Transcripts Chat Transcript Back-up : 3 Months Offline Messages to Email Tag Chats Canned Messages : 5 Messages Group Limit : 1 user group Full featured Web Chat Panel Trigger Limit : 1 Chat Trigger Trigger Messages by Time Delay, Page Name, Country, Referral Path View Visitor Location, Location on a Map, System Information, Referral Path Pre-defined Widget Color Theme Gallery Customize Chat Window Forms and Button Chat Bar Customization Attention Grabbers Custom Live Chat Status Image Linking Twitter Integration (Display tweets) Link to Facebook Page Daily Chat Count Summary Standard $9.99 /Month Starts from $9.99 per Month billed Annually Features 2 Operators Includes features of Startup plan, plus Unlimited Chats IM Integration (Take Chats on Mobile) Concurrent Chat Limit : 10 Chats Chat Transcript Back-up : 6 Months Canned Messages : Unlimited Canned Messages Transfer Chat between Operators Group Limir : 5 user groups Trigger Limit : 3 Chat Triggers Real-time Visitors Tracking (See Who's Online) Color Chat Widget with Custom Color Codes Chat Distribution by Invitation Type Chat Distribution by Groups and Department Chat Distribution by Operators Premium $19.99 /Month Starts from $19.99 per Month billed Annually Features 2 Operators Includes features of Standard plan, plus Concurrent Chat Limit : 100 Chats Chat Transcript Back-up : 24 Months Use on Multiple Domains Unlimited Group Limit Trigger Limit : Unlimited Chat Triggers Send Chat Invitation to Live Visitors Remove Branding Chat Rating Summary Chat Distribution by Time (Analyze Peak Times) Operator Login/Logout (Coming Soon) View Price Page	Starter Others €49 per Month Get started with easy-to-use chat solution with a 10-day free trial Features Manage simultaneous chats Chat on-the-go with giosg BAR mobile app Automate proactive messages 'Starter' message targeting and customisation Get visitor insight & chat with high potential customers Customised chat window Canned responses Chat statistics reporting Growth Others €149 per Month Customise and target chat conversations. Boost team performance! Features Includes features of Starter plan, plus 'Growth' message targeting and customisation Set up chatrooms based on website content Route chats between teams Team performance reporting Team internal chat Gamify your targets to boost performance Performance Others €399 per Month Optimise your customer experience and automate your workflows Features Includes features of Growth plan, plus Unlimited message targeting and customisation Run A/B tests to optimise your messages Integrate with your CRM and ticket systems Integrate with Facebook and WhatsApp Reach out to new customers on partner websites Enterprise Custom Fully-customised chat solution to optimize your website's ROI Features Customise your Live Chat solution Interaction Designer integration Choose your add-ons Optimisation consulting View Price Page

Compare Chatnox vs Giosg

Chatnox

Giosg

Overview

Features

TECHNICAL DETAILS

Pricing

SCREENSHOTS

INTEGRATIONS

ALTERNATIVES