Chatnox vs Comm100 Live Chat Comparison

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Chatnox

Live Chat Software

4.5 23 user ratings

Start Free Trial

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Comm100 Live Chat

Live Chat Software

4.7 151 user ratings

Start Free Trial

Overview

Description	Chatnox is a Live Chat Software Solution used to engage and track your visitors. Proactive Live Chat and Customizable Chat Widgets colors available to suit your website and brand. Route your chats to relevant departments and Offline Messaging is available. The software supports Mobile Android and iOS. Read more	Comm100 life chat software is a digital customer engagement solution that helps brands organize their unique combination of a bot, human agent, and self-serve interactions. It is the ultimate solution from sales to frontline marketing service and support that allows businesses to amplify their customer expectations via personalized and efficient engagements through email, SMS, social media, and live chat with a single AI-powered chatbox. Comm 100 live chat solution is all-in-one software to convert website visitors to customers, amplify sales, and improve customer satisfaction. It empowers personalized and genuine customer engagement which websites need the most. Through a website and mobile app, agents can engage more efficiently by opting for powerful tools that include audio, video chat, auto-translation routing, and co-browsing. Users can automate the mundane tasks, such as FAQs, meeting scheduling, and gathering contact information, so their agents and clients can focus on more essential tasks with Comm100. Users additionally get Agent Assist which is a tool that checks in on your interactions, comprehends what visitors are asking, and recommends responses from your knowledge base. Read more
Pricing Options	Free Trial Not Available Starts at $9.99. Offers Free-forever plan.	Free Trial Available Starts at $29.00. Offers Custom plan.
SW Score & Breakdown	85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 93% Reviews 68% Momentum 61% Popularity 74%	92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 95% Reviews 87% Momentum 60% Popularity 84%
SaaSworthy Awards	Not Available	# 2 Highly Rated # 10 Most Popular

Features

Total Features	7 Features	8 Features
Common Features for All	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. Knowledge Database Lets you have an access to all your past chat history and documents Offline Form This feature allows your visitors to submit their questions when your agents are not available online Shortcut Messages Create shortcuts for the commonly used replies in order to save time Transfers Transfer of calls from one operator to another with just one click Video Chat Make conversations more personal with video calling between your agents and your visitors Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message + 4 More - Show Less	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. Knowledge Database Lets you have an access to all your past chat history and documents Offline Form This feature allows your visitors to submit their questions when your agents are not available online Shortcut Messages Create shortcuts for the commonly used replies in order to save time Transfers Transfer of calls from one operator to another with just one click Video Chat Make conversations more personal with video calling between your agents and your visitors Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message + 5 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	NA	Available

Reviews & Ratings

User Rating	4.5/5 23 user ratings	4.7/5 151 user ratings
Ratings Distribution	Excellent 78.3% Very Good 4.3% Average 8.7% Poor 8.7% Terrible 0%	Excellent 73.5% Very Good 24.5% Average 0.4% Poor 0.4% Terrible 1.2%
Review Summary	Not Available	Overall, Comm100 Live Chat receives positive feedback from users. It is praised for its user-friendly interface, ease of setup, and robust features. Customers appreciate the live chat functionality, customizable chatbots, and comprehensive reporting tools. However, some users have reported occasional technical glitches and limited integration options. Additionally, concerns have been raised regarding the pricing structure and the lack of advanced features such as co-browsing and screen sharing.
	Read All User Reviews	Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Not Available Starts at $9.99. Offers Free-forever plan.	Free Trial Available Starts at $29.00. Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Startup Free Standard $9.99 $9.99 per month Premium $19.99 $19.99 per month	Team (Live Chat) $29.00 $29.00 per user / month Business (Live Chat) $49.00 $49.00 per user / month Enterprise (Live Chat) Custom Team (Omnichannel) $59.00 $59.00 per user / month Business (Omnichannel) $89.00 $89.00 per user / month Enterprise (Omnichannel) Custom Business (Bot) Custom Enterprise (Bot) Custom Agent Assist Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

	raychat Chatnox Vs raychat LiveChat 4.6 Based on 2594 Ratings Chatnox Vs LiveChat Smartchat Chatnox Vs Smartchat Zendesk Chat 4.5 Based on 541 Ratings Chatnox Vs Zendesk Chat Lime Talk 4.9 Based on 21 Ratings Chatnox Vs Lime Talk	LiveChat 4.6 Based on 2594 Ratings Comm100 Live Chat Vs LiveChat LiveAgent 4.7 Based on 2506 Ratings CommBox 4.9 Based on 83 Ratings Smartchat Comm100 Live Chat Vs Smartchat LiveEngage 3.9 Based on 435 Ratings Comm100 Live Chat Vs LiveEngage
	View All Chatnox Alternatives	View All Comm100 Live Chat Alternatives