Chatlio vs Comm100 Live Chat Comparison

Remove All ADD PRODUCT Chatlio Comm100 Live Chat	Remove Chatlio Cloud Content Collaboration Software (92 Ratings)	92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Comm100 Live Chat Live Chat Software (245 Ratings)
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ADD PRODUCT	Remove Chatlio Cloud Content Collaboration Software (92 Ratings)	92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Comm100 Live Chat Live Chat Software (245 Ratings)
Visit Website	Start Free Trial

Overview

Summary

Chatlio is a live chat app with full Slack integration that boosts visitor engagement. It is compatible with all operating systems and can be activated in three simple steps. Authorise and connect the app in Slack, procure the Chatlio widget code snippet from the website and set up your customised interface to begin chatting with your visitors. You can also style your own widget, choosing from options like Button, Chip and Tab, and then customising it with colours, shapes, and labels of your choice at no extra cost. The Chatlio app can be integrated with your website seamlessly and functions as a complete customer care system that can be used to chat with visitors without any additional software support. The automatic messaging feature of the app also helps drive visitor engagement. The Javascript API facilitates optimum control over chat widget and data while the webhooks enable the exporting of this data to third-party systems in real time. ..show more

Comm100 life chat software is a digital customer engagement solution that helps brands organize their unique combination of a bot, human agent, and self-serve interactions. It is the ultimate solution from sales to frontline marketing service and support that allows businesses to amplify their customer expectations via personalized and efficient engagements through email, SMS, social media, and live chat with a single AI-powered chatbox. Comm 100 live chat solution is all-in-one software to convert website visitors to customers, amplify sales, and improve customer satisfaction. It empowers personalized and genuine customer engagement which websites need the most. Through a website and mobile app, agents can engage more efficiently by opting for powerful tools that include audio, video chat, auto-translation routing, and co-browsing. Users can automate the mundane tasks, such as FAQs, meeting scheduling, and gathering contact information, so their agents and clients can focus on more essential tasks with Comm100. Users additionally get Agent Assist which is a tool that checks in on your interactions, comprehends what visitors are asking, and recommends responses from your knowledge base. ..show more

TECHNICAL DETAILS

Access Monitoring
24/7 (Live rep)
Business Hours
Online

Contact Number/Address

Seattle, Washington

Vancouver, Canada / +1 877-305-0464

API

Deployment
SaaS/Web/Cloud
Mobile - Android
Mobile - iOS
Installed - Windows
Installed - Mac

Customers
Individuals
Freelancers
Large Enterprises
Medium Business
Small Business

Pricing

Pricing Model
Free Trial
Freemium
One-time license
Open-source
Subscription
Quotation Based

Plans
	Starter $29 /Month Features Only 2 Operators 1 widget 200 conversations /month Unlimited bandwidth Unlimited domains Free CSS customization All the plan includes these features Full integration with your slack app Powerful and practical chat widget Fully customizable chat widget Basic $49 /Month Features Unlimited Operators Includes features of Starter plan, plus 1000 conversations /month Bots Triggers and automessages Saved Replies Includes features of All plan Pro $99 /Month Features Unlimited Operators 2 widgets 3000 conversations /month Includes features of Basic plan, plus White label widget Qualify leads automatically Includes features of All plan Business $199 /Month Features Unlimited Operators 5 widgets 5000 conversations/month Includes features of Pro plan Includes features of All plan Enterprise Custom Chatlio offers Enterprise pricing plan on basis of request. Contact the vendor to get the latest pricing detail. View Price Page	Team (Live Chat) $29 /User/Month Features Unlimited chats Audio & Video chat Configurable chat button and window Web, desktop, and mobile app for agents Real-time visitor and agent monitoring Upload files and screenshots Basic reporting MaximumOn™ (cloud only) 1-year data storage 24/7 live support Business (Live Chat) $49 /User/Month Features Everything in Team, plus: Multi-language chat and auto-translation Canned messages Routing by department Advanced auto chat invitation Manual chat invitation Custom visitor filter Add internal note IP Restriction Access to pre-built Integrations Advanced UI customizations Extended reporting 2-year data storage Enterprise (Live Chat) Custom Features Everything in Business, plus: Dynamic chat campaigns Advanced routing and allocation rules Visitor segmentation PCI DSS compliance Credit card masking Visitor SSO Agent console extension Shift management Agent SSO Access to Comm100 API Extended analytics Special compliance requirements (HIPAA Business Associate Agreement (BAA), security assessment, system penetration test) On-premise deployment (optional) 3-year data storage Team (Omnichannel) $59 /User/Month Features Everything in Live Chat Team, plus: Email, Facebook, Twitter, WhatsApp business, WeChat, LINE, Telegram and SMS Knowledge Base with unlimited articles and images Save visitor as Contact Block unwanted senders 1-year data storage Business (Omnichannel) $89 /User/Month Features* Everything in Omnichannel Team, plus: Live Chat Business Custom tags Batch ticket editing Internal notes Automation triggers Custom fields Basic routing IP restriction Advanced password policies Extended reporting 2-year data storage Enterprise (Omnichannel) Custom Features Everything in Omnichannel Team, plus: Live Chat Business Custom tags Batch ticket editing Internal notes Automation triggers Custom fields Basic routing IP restriction Advanced password policies Extended reporting 2-year data storage Business (Bot) Custom Add to any Live Chat or Omnichannel Plan Features Conversational keyword-powered chatbot Decision-tree task bot Intuitive and code free bot building interface Bot simulator for easy offline testing Pre-built task bot templates Sentiment analysis (Beta) Calendly integration Multiple action types Build your bot's keywords and responses in 32 languages Comprehensive analytics and reporting 10,000 actions per month Collect variable data Enterprise (Bot) Custom Add to any Live Chat or Omnichannel Plan Features Everything in Business, plus: Advanced Natural Language Processing (NLP) engine for even better conversational capabilities Conditional logic Location based service Webhooks Visitor SSO BYOB (Bring your own bot to Comm100) Agent Assist Custom Add to any Live Chat or Omnichannel Plan. Features Real-time answer suggestions Retrieve answers from canned messages Retrieve answers from chatbot intents Retrieve answers from knowledge base Trainable to recognize industry-specific terms Machine-learning of agent behavior Control response sensitivity Flag failed questions Optimal performance with human responses View Price Page

Compare Chatlio vs Comm100 Live Chat

Chatlio

Comm100 Live Chat

Overview

TECHNICAL DETAILS

Pricing

SCREENSHOTS

INTEGRATIONS

ALTERNATIVES