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Summary |
ChatBot allows you to build a chatbot that can answer questions from customers on your website in 10 minutes of signing up to the service. This solution enables you to automate 80 percent of the cases, interactions and questions you get from customers. ChatBot can do things like answer questions, take orders, and fill out forms without the need for any human assistance, and at any time of the day or night. By automating the process of answering commonly asked questions and carrying out repeatable tasks, you can focus on more difficult problems and queries. One feature of ChatBot is Stories. This allows you to program the bot to react differently in different situations. You can choose from a range of different actions that the bot should take, such as providing a simple text answer to offering the link to a CTA from within the chat. The bot can also send images and cards. ..show more |
MonoSay is an intelligent bot platform that enables users to manage their analytics and conversation flow at a centralized location. Users can exercise complete control over the data that comes through the bot and keep all data at a centralized location without the need for an external database. With more data visibility, all session data can be categorized into sessions along with the ability to continue from the last saved location. MonoSay includes a multi-channel structure that supports all bot platforms such as Facebook Messenger, Telegram Workplace, Skype, Kik, and more. With conversation monitoring, users can follow the most used words and phrases along with details such as the location and time when the bot is used the most. The tool is completely customizable for every feature that a developer needs with the help of a powerful API. Features include monitoring live conversations and adding bots of major communication channels. ..show more |
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