Home/Bot Platforms Software/ChatBot vs ChatFuelUpdated on: April 19, 2024

Compare ChatBot vs ChatFuel

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Overview

Summary

ChatBot allows you to build a chatbot that can answer questions from customers on your website in 10 minutes of signing up to the service. This solution enables you to automate 80 percent of the cases, interactions and questions you get from customers. ChatBot can do things like answer questions, take orders, and fill out forms without the need for any human assistance, and at any time of the day or night. By automating the process of answering commonly asked questions and carrying out repeatable tasks, you can focus on more difficult problems and queries. One feature of ChatBot is Stories. This allows you to program the bot to react differently in different situations. You can choose from a range of different actions that the bot should take, such as providing a simple text answer to offering the link to a CTA from within the chat. The bot can also send images and cards. ..show more

Chatfuel is a no-code bot-building platform that enables individuals and enterprises to create AI-powered conversational chatbots in real-time. This centralised chatbot platform turns out to be a great help for Facebook and Instagram messenger services, enabling users to streamline automated conversations in an efficient manner. ChatFuel with its integrated technologies turns out to be the best choice for renowned international companies like Greenpeace, Nissan, Nivea, MSNBC and National Geographic, among others. With features built for convenience and versatility, this chatbot platform allows users to create an approachable brand image. Chatfuel’s services offer 24/7 instant responses to customer queries with an 80% resolution rate, enabling brands to retain customers effectively. With a comprehensive library of templates to choose from, users get to customise the platform as per convenience and reflect on their brand’s theme in an efficient manner. Moreover, the chatbot also helps users attract leads and convert inquiring individuals into paying customers with immediate engagement. As a cost-effective platform, Chatfuel allows users to let chatbots engage in conversation with prospects, solve their issues and encourage product wise sales automatically. ..show more

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

United States

San Francisco, California

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Starter
$50 /Month

Starter
Small companies

Pricing:

  • $42/mo billed annually
  • $50 month-to-month

Features:

  • 1 active chatbot
  • 1,000 valid chats/mo
  • Unlimited number of stories
  • 7-day training history
  • All integrations
  • Basic reporting
  • Data security

Fundamentals

  • Active chatbots - 1
  • Chats - 1,000 valid chats
  • Number of stories - Unlimited
  • Training history - Within the last 7 days

Integrations

  • Chat Widget
  • LiveChat
  • Facebook Messenger
  • WordPress
  • Slack
  • Zapier
  • Freshdesk

Reporting

  • All chats
  • Paid chats
  • All messages
  • Average messages
  • All users

Security

  • Secure 256-bit SSL encryption
  • Sign in with (Google, Microsoft, Facebook, LiveChat)

Product education and support

  • Help center
  • Email support
Team
$149 /Month

Team
Team in a growing company

Pricing:

  • $126/mo billed annually
  • $149 month-to-month

Features:

  • 5 active chatbots
  • 5,000 valid chats/mo
  • Unlimited number of stories
  • Unlimited training history
  • All integrations
  • Advanced reporting
  • Data security
  • Team collaboration
  • Button actions
  • Version history

Fundamentals

  • Active chatbots - 5
  • Chats - 5,000 valid chats
  • Number of stories - Unlimited
  • Button actions
  • Team collaboration
  • Training history - All
  • Version History

Integrations

  • Chat Widget
  • LiveChat
  • Facebook Messenger
  • WordPress
  • Slack
  • Zapier
  • Freshdesk

Reporting

  • All chats
  • Paid chats
  • Busiest period
  • All messages
  • Average messages
  • Popularity of interactions
  • All users

Security

  • Secure 256-bit SSL encryption
  • Sign in with (Google, Microsoft, Facebook, LiveChat)

Product education and support

  • Help center
  • Email support
Business
$499 /Month

Business
Team in a big company

Pricing:

  • $424/mo billed annually
  • $499 month-to-month

Features:

  • Unlimited active chatbots
  • 25,000 valid chats/mo
  • Unlimited number of stories
  • Unlimited training history
  • All integrations
  • Advanced reporting
  • Data security
  • Team collaboration
  • Button actions
  • Version history
  • Personal onboarding
  • Premium customer support
  • Security assistance

Fundamentals

  • Active chatbots - Unlimited
  • Chats - 25,000 valid chats
  • Number of stories - Unlimited
  • Button actions
  • Team collaboration
  • Training history - All
  • Version History

Integrations

  • Chat Widget
  • LiveChat
  • Facebook Messenger
  • WordPress
  • Slack
  • Zapier
  • Freshdesk

Reporting

  • All chats
  • Paid chats
  • Busiest period
  • All messages
  • Average messages
  • Popularity of interactions
  • All users

Security

  • Secure 256-bit SSL encryption
  • Sign in with (Google, Microsoft, Facebook, LiveChat)

Product education and support

  • Help center
  • Email support
  • Personal onboarding
  • Premium customer support
  • Security assistance
Enterprise
Custom

Enterprise
Fortune 500 companies

Pricing:

  • Custom

Features:

  • Unlimited active chatbots
  • Custom chat package
  • Unlimited number of stories
  • Unlimited training history
  • All integrations
  • Advanced reporting
  • Data security
  • Team collaboration
  • Button actions
  • Version history
  • Personal onboarding
  • Premium customer support
  • Security assistance
  • Chatbot building services
  • Chatbot maintenance
  • Custom integrations
  • Dedicated acc. manager

Fundamentals

  • Active chatbots - Unlimited
  • Chats - Custom chats package
  • Number of stories - Unlimited
  • Button actions
  • Team collaboration
  • Training history - All
  • Version History

Integrations

  • Chat Widget
  • LiveChat
  • Facebook Messenger
  • WordPress
  • Slack
  • Zapier
  • Freshdesk
  • Custom

Reporting

  • All chats
  • Paid chats
  • Busiest period
  • All messages
  • Average messages
  • Popularity of interactions
  • All users

Security

  • Secure 256-bit SSL encryption
  • Sign in with (Google, Microsoft, Facebook, LiveChat)
  • Custom SSO

Product education and support

  • Help center
  • Email support
  • Personal onboarding
  • Premium customer support
  • Security assistance
  • Chatbot building services
  • Chatbot maintenance
  • Dedicated account manager
View Price Page
Free
Free

Features

  • Up to 50 Users
  • Full-Featured Bot
Pro
$15 /Month

Features

  • No User Limit
  • Full-Featured Bot
  • Priority Support
  • Multiple Teammates
  • A/B Testing
  • Conversation Handover
  • Cart Reminders
  • Precise Targeting with Facebook Ads
Premium
Custom

Features

  • All the perks of Pro
  • VIP Support
  • Synced Cloning
  • Account Manager
  • Bot-Building Help
  • Facebook Ads Setup
  • White-labeled dashboard
View Price Page

SCREENSHOTS

ChatBot Screenshots
View 4 screenshot(s)
ChatFuel Screenshots
View 4 screenshot(s)

INTEGRATIONS

    NA
  • Zapier

ALTERNATIVES

Top alternatives to ChatBot

Google Bard
Google Bard
Prompt ai
Prompt ai
TOGGLE Copilot
TOGGLE Copilot
LLM Spark
LLM Spark
Bizness Apps
Bizness Apps

Top alternatives to ChatFuel

Botpress
Botpress
Google Cloud Dialogflow
Google Cloud Dialogflow
ManyChat
ManyChat
NoForm.ai
NoForm.ai
WizyChat
WizyChat