80%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
|
97%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
|
|
---|---|---|
Start Free Trial
|
Start Free Trial
|
ADD PRODUCT
|
80%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
|
97%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
|
---|---|---|
Start Free Trial
|
Start Free Trial
|
Summary |
Chatamo is an application programming interface which helps you create intelligent and interactive bots which provide automated customer service across various messaging platforms for your business. The software offers chatbots and automated voice assistance round the clock, every day. With its impressive natural-language A.I, you need not to worry about tedious script writing; Chatamo’s auto-prediction assists you using a combination of texts, images, videos, buttons and maps to answer customers’ queries, stimulating extraordinary dialogue with the customers. Whichever platform your customers favor, your Chatamo bot is there to offer its services. Whether on messaging apps (like Facebook, Viber) or on voice devices (like Alexa or Google Home), web chat or email, your bot is working for you. Language is also not a barrier as your bots would be able to auto-detect and respond to customers in over 100 known languages. What’s more, Chatamo also allows you to design and schedule broadcast messages to targeted users at satisfactory open rates on messaging apps. If there is also any need to edit your information, after satisfying the requirements, the information gets updated automatically. Chatamo software doesn’t just stop at interacting with customers, the artificial intelligence gives you an intensive insight into how your customers interact with your business and even helps you understand how they feel too. ..show more |
tawk.to is an intuitive live chat software that helps businesses to connect with their customers through messages. The platform allows users to monitor and chat with the visitors on their website, respond to their support tickets and create a helping environment, empowering customers to find help in a seamless way. Whenever customers buy something, they have some questions in their mind about the products. tawk.to help businesses to offer relevant answers providing an amazing shopping experience. It offers a single place for users to communicate with their customers all over the world. The platform also provides its users with easily identifiable FAQs and knowledgeable articles and shortcuts so they can respond faster. With tawk.to, businesses can see on which page the customer is in real-time. This allows them to strike customers with the information they want in no time. ..show more |
Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff |
|
|
Call Me Option Allows your visitors to speak to your agents directly over the phone |
|
|
Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. |
|
|
Knowledge Database Lets you have an access to all your past chat history and documents |
|
|
Offline Form This feature allows your visitors to submit their questions when your agents are not available online |
|
|
Persistent Chat Creating a subject-based group conversation that persists over time |
|
|
Shortcut Messages Create shortcuts for the commonly used replies in order to save time |
|
|
Transfers Transfer of calls from one operator to another with just one click |
|
|
Video Chat Make conversations more personal with video calling between your agents and your visitors |
|
|
Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message |
|
|
|
||||||||||||||||||||||||||||
|
||||||||||||||||||||||||||||
|
||||||||||||||||||||||||||||
|
||||||||||||||||||||||||||||
|
|
|||||||||||||||||||||||||
|
|
|
NA
|
|
Crisp
JivoChat
tawk.to
Intercom
LiveChat
|
JivoChat
Crisp
Intercom
Zendesk Talk
Tidio Chat
|