CallTrack.ai |
| Description | CallTrackingMetrics is a consolidated tool for call tracking and analysis, and it provides contact center solutions to organizations. It is an omnichannel tracking and analytics tool to track which of their campaigns are generating responses, by using keywords-level marketing attribution. It can also remotely manage all communication channels on one platform, which is highly customizable and intelligently automated to be scalable as per demand. The tool identifies the trends in the conversations and automates actions based on the words spoken by customers to provide a faster and personalized service. Employees can route the communications to any team members using smart rules that boosts the agent’s productivity. Organizations can customize their solutions using the custom API, custom pricing, and HIPAA, GDPR, CCPA, and PCI compliant tools. Real-time data analysis equips the user to analyze the important factors about employee productivity and campaign performance, and make crucial business decisions. CallTrackingMetrics can also be integrated with other tools such as Facebook Messenger, Google Ads, Microsoft Advertising, and much more. Read more | Phonexa is a call tracking solution that delivers a thorough insight into marketing campaigns, thus allowing the user to make smart optimizations and increase the ROI. The software comes with scores of features such as tracking, lead distribution, email marketing, accounting features, predictive modeling and more. The analytics present here analyzes the effects of the campaign optimizations and keeps track of customer behavior using the data and statistics. Phonexa also enables users to boost their ROI as it provides them with detailed inbound call analytics and other useful metrics. This fully integrative call platform aims to deliver top analytics, advanced marketing automation, API integrations, effective voice responses, etc., which widely help to boost sales and revitalize multi-channel campaigns for businesses. Besides, it allows businesses to expand their revenue margins, distribute their leads to buyers using the multi-tier Ping Tree available in this software. One can experience seamless onboarding experience, nurture their customers by automating their email marketing processes and stay updated on various engagements in real-time. Phonexa has special accounting features, which allow one to eliminate manual work, allocate time to operations, and run a confident accounting team successfully. One can get a good visual analytics solution for their web and call leads with Phonexa. Read more |
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| SaaSworthy Awards | # 7 Most Popular # 7 Most Searched | # 9 Fastest Growing |
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Overall, users find the product easy to use and appreciate its features for tracking calls, recording conversations, and generating reports. They also praise the customer support team for being responsive and helpful. However, some users have expressed concerns about the pricing, as they feel it is somewhat expensive compared to similar products in the market. Additionally, a few users have reported occasional technical glitches and issues with the mobile app. |
Phonexa users commend the platform for its comprehensive features, highlighting lead generation, call tracking, and analytics as key strengths. They appreciate the user-friendly interface, ease of setup, and reliable customer support. However, some users mention occasional technical glitches and a learning curve associated with the platform's advanced features. Overall, Phonexa users value its robust capabilities for managing and optimizing marketing campaigns, emphasizing its effectiveness in generating leads and tracking conversions. |
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AI-Generated from the text of User Reviews
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Performance $36.00 $39.00 per month Growth $83.00 $99.00 per month Connect $250.00 $299.00 per month Enterprise Custom |
Free (Call Analytics and Tracking) Free Lite (Call Analytics and Tracking) $100.00 $100.00 per month Premium (Call Analytics and Tracking) $300.00 $300.00 per month Enterprise (Call Analytics and Tracking) $500.00 $500.00 per month Free (Lead Generation and Distribution) Free Lite (Lead Generation and Distribution) $100.00 $100.00 per month Premium (Lead Generation and Distribution) $300.00 $300.00 per month Enterprise (Lead Generation and Distribution) $500.00 $500.00 per month Professional (Email and SMS Marketing) $99.00 $99.00 per month |
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View Detailed Pricing
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Calltracks
4.2 Based on 28 Ratings 
Call Tracker
4.8 Based on 21 Ratings 
calltrak
4 Based on 1 Ratings |
calltrak
4 Based on 1 Ratings
Call Tracker
4.8 Based on 21 Ratings |
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| Company Details | Located in: Severna Park, Maryland | Located in: Glendale, CA Founded in: 2015 |
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800-577-1872 https://www.calltrackingmetrics.com/ |
+1 844-746-6392 https://phonexa.com/ |
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