Home/Call Center Software/CallHippo vs CircleLoopUpdated on: March 28, 2024

Compare CallHippo vs CircleLoop

93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
90% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

CallHippo is a virtual phone software for businesses and enterprises, offering them local toll-free phone numbers for 50+ countries in just 3 minutes. The software helps businesses in fulfilling their daily calling commitments with its Power Dialer function. This function helps to automatically dial from an uploaded list of numbers for each campaign, saving time and improving productivity. Moreover, a dedicated CallHippo Coach helps users with 100% call coverage on important interactions that need proper attention, like customer objections and competitor comparisons. With this software, businesses can evaluate a 30 minutes call in just a few minutes. They can scan through the critical call moments, listen to them and record feedback within an instant. CallHippo helps marketing teams to decipher campaigns, channels/media, keywords and search terms that make customers receive calls. It also helps users to analyze campaign wise success rates to discover the ones that are generating more calls, conversions and revenues. ..show more

CircleLoop is a cloud-based business phone system that incorporates Pipedrive, assisting users in saving their time and getting their things done easily with its modern-day communication features. It is a very useful tool as it enables users to make and receive calls anywhere on any device. It effortlessly works using its powerful features and tools. Besides receiving and making calls, it also shows users all of their calls histories and easily manages their settings. CircleLoop software provides a cloud-based telephone system supported by mobile apps and desktops without needing any hardware support. It has flexible pricing features from broad local, national and mobile selections. Moreover, it offers a wide variety of tools and many compelling plans as well. CircleLoop comprises some amazing features, including voicemail to text conversion, personalized voicemail, call recording and forwarding, smart call activity notifications, analytics, and much more. Moreover, the incorporation of Pipedrive offers flexible and easier ways to keep in touch with their customers over phone calls rather than messages or emails. Eliminating all the hassles and other desk phone works, CircleLoop solution offers features with a subscription pricing strategy. ..show more

Features

Auto Call Recording Automatically records all the ongoing calls.

Call Monitoring Allows you listen to all inbound and outbound calls.

Concurrency Support Allows you to manage multiple calls concurrently

IVR Support Interactive voice recognition routes the caller to the right agent

Inbound Call Center Allows you to receive an incoming call from customers

Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online

Outbound Call Center Allows your agent to make outgoing calls

Predictive Dialer Automatically dials to list of phone numbers

Progressive Dialer Auto dials and connects agents to calls answered by live persons

Queue Management (Calls) Allows you to control call queues and distributes call equally

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Newark, Delaware

Rossendale, Lancashire / 03330 50 60 70

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Bronze
$18 /User/Month

Features

  • Free Number
  • Forward-to-device
  • SMS
  • Voicemail
  • Teams
  • Call Recording
  • SDAP : Patent Pending Technology
Silver
$24 /User/Month

Features

  • Includes features of Bronze plan, plus
  • Unlimited Incoming Calls
  • IVR
  • Live Call
  • Call Queuing
  • User Working Hours
  • Call Reminder
  • After Call Work
  • Internal Team Calling
  • Call Cascading
  • Intelligent Reports/Analytics
Platinum
$40 /User/Month

Features

  • Includes features of Silver plan, plus
  • Power Dialer
  • Call Transfer
  • 3 Way Calling
  • Call Barging
  • IP White Listing
  • App Blocking
  • Route to External Number
  • Forward to Multiple Device

Enterprise
Custom

Features

  • Includes features of Platinum plan, plus
  • Personalized Onboarding
  • Prioritized Custom Development
  • Advanced Integrations
  • External SIP Phone
  • Bring Your Own Carrier (BETA)
  • Custom Integrations
  • Custom Reports
  • Unlimited Users / Custom Discounts
  • Annual Business Review
  • Dedicated Account Manager
View Price Page
Pay as you go
$6.45 /User/Month

(+ VAT)

Features

  • Includes 1 UK Number
  • All CircleLoop features (Including call recording, conference calling and voicemail to text)
  • Unlimited inbound calls
  • UK outbound calls : From 3 paise per minute
  • International calls : From 3 paise per minute
  • SMS : 4 paise per message

Additional Numbers

  • International numbers : From $6.45 per Month (+ VAT)
  • Additional UK numbers : $2.58 per Month (+ VAT) (01, 02 03 and 07 numbers are available
  • VIP numbers : From $3.87 per month (+ VAT) (Memorable numbers)
  • Port existing number : From $25.81 (+ VAT)
Unlimited
$19.36 /User/Month

(+VAT)

Features

  • Includes features of Pay as you go plan, plus
  • Unlimited outbound calls
  • Includes features of Add-ons
View Price Page

SCREENSHOTS

CallHippo Screenshots
View 3 screenshot(s)
CircleLoop Screenshots
View 6 screenshot(s)

INTEGRATIONS

  • Intercom
  • Freshdesk
  • Zoho CRM
  • HubSpot CRM
  • Slack
  • Pipedrive CRM
  • Zapier
  • Intercom
  • Freshdesk
  • Slack
  • Nimble
  • Insightly
  • FreeAgent
  • Drift
  • Zoho CRM
  • HubSpot CRM
  • Accelo
  • Salesforce
  • Pipedrive CRM
  • Zapier

ALTERNATIVES

Top alternatives to CallHippo

Skype for Business
Skype for Business
OpenPhone
OpenPhone
RingCentral Office
RingCentral Office
Dialpad Talk
Dialpad Talk
TalkDesk
TalkDesk

Top alternatives to CircleLoop

RingCentral Office
RingCentral Office
Aircall
Aircall
TalkDesk
TalkDesk
CloudTalk
CloudTalk
Nextiva
Nextiva