CallHippo vs CallTrackingMetrics Comparison

Remove All ADD PRODUCT CallHippo CallTrackingMetrics	92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove CallHippo Call Center Software (617 Ratings)	Remove CallTrackingMetrics Inbound Call Tracking Software (807 Ratings)
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ADD PRODUCT	92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove CallHippo Call Center Software (617 Ratings)	Remove CallTrackingMetrics Inbound Call Tracking Software (807 Ratings)
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Overview

Summary

CallHippo is a virtual phone software for businesses and enterprises, offering them local toll-free phone numbers for 50+ countries in just 3 minutes. The software helps businesses in fulfilling their daily calling commitments with its Power Dialer function. This function helps to automatically dial from an uploaded list of numbers for each campaign, saving time and improving productivity. Moreover, a dedicated CallHippo Coach helps users with 100% call coverage on important interactions that need proper attention, like customer objections and competitor comparisons. With this software, businesses can evaluate a 30 minutes call in just a few minutes. They can scan through the critical call moments, listen to them and record feedback within an instant. CallHippo helps marketing teams to decipher campaigns, channels/media, keywords and search terms that make customers receive calls. It also helps users to analyze campaign wise success rates to discover the ones that are generating more calls, conversions and revenues. ..show more

CallTrackingMetrics is a consolidated tool for call tracking and analysis, and it provides contact center solutions to organizations. It is an omnichannel tracking and analytics tool to track which of their campaigns are generating responses, by using keywords-level marketing attribution. It can also remotely manage all communication channels on one platform, which is highly customizable and intelligently automated to be scalable as per demand. The tool identifies the trends in the conversations and automates actions based on the words spoken by customers to provide a faster and personalized service. Employees can route the communications to any team members using smart rules that boosts the agent’s productivity. Organizations can customize their solutions using the custom API, custom pricing, and HIPAA, GDPR, CCPA, and PCI compliant tools. Real-time data analysis equips the user to analyze the important factors about employee productivity and campaign performance, and make crucial business decisions. CallTrackingMetrics can also be integrated with other tools such as Facebook Messenger, Google Ads, Microsoft Advertising, and much more. ..show more

TECHNICAL DETAILS

Access Monitoring
24/7 (Live rep)
Business Hours
Online

Contact Number/Address

Newark, Delaware

Severna Park, Maryland / 800-577-1872

API

Deployment
SaaS/Web/Cloud
Mobile - Android
Mobile - iOS
Installed - Windows
Installed - Mac

Customers
Individuals
Freelancers
Large Enterprises
Medium Business
Small Business

Pricing

Pricing Model
Free Trial
Freemium
One-time license
Open-source
Subscription
Quotation Based

Plans
	Bronze $18 /User/Month Features Free Number Forward-to-device SMS Voicemail Teams Call Recording SDAP : Patent Pending Technology Silver $24 /User/Month Features Includes features of Bronze plan, plus Unlimited Incoming Calls IVR Live Call Call Queuing User Working Hours Call Reminder After Call Work Internal Team Calling Call Cascading Intelligent Reports/Analytics Platinum $40 /User/Month Features Includes features of Silver plan, plus Power Dialer Call Transfer 3 Way Calling Call Barging IP White Listing App Blocking Route to External Number Forward to Multiple Device Enterprise Custom Features Includes features of Platinum plan, plus Personalized Onboarding Prioritized Custom Development Advanced Integrations External SIP Phone Bring Your Own Carrier (BETA) Custom Integrations Custom Reports Unlimited Users / Custom Discounts Annual Business Review Dedicated Account Manager View Price Page	Performance $39 /Month Features Call and text tracking and attribution Integrations with Google and Bing Call recording, scoring, and tagging Basic call routing Live phone, email, and chat support Growth $99 /Month Features All from Business, plus: Free unlimited chat licenses for 30 days! Unlimited Sub-accounts Track unlimited web forms with FormReactor® Integrations with Facebook and HubSpot Design custom agency account structures with flexible billing Capture conversation analytics and automate scoring and conversions Enhanced security for HIPAA/GDPR compliance Live chat widget to engage prospects and support customers Connect $299 /Month Features All from Marketing, plus: Free unlimited chat licenses for 30 days! Integrations with Salesforce, Microsoft Dynamics, and Zendesk Smart dialer to automate outbound calls Mobilize remote employees with softphone system Contact center and live agent performance reporting Dedicated onboarding support and account executive Leverage team chat for seamless internal communications and coaching Enterprise Custom Features All from Contact Center, plus: Account strategy and implementation with our Professional Services teams with a phased migration approach Guided phone number porting Partner with our lead engineers to customize the platform to your business rules Personalized training packages to increase product adoption across your organization Dedicated technical support services, with 24/7 coverage and Service-Level Agreements Dedicated account manager View Price Page

Compare CallHippo vs CallTrackingMetrics

CallHippo

CallTrackingMetrics

Overview

TECHNICAL DETAILS

Pricing

SCREENSHOTS

INTEGRATIONS

ALTERNATIVES