Home/Bug Tracking Software/BugHerd vs HoneycombUpdated on: April 20, 2024

Compare BugHerd vs Honeycomb

87% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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87% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
94% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

BugHerd is a bug tracking and reporting solution specially developed for websites and online applications. This software makes it simple to gather, manage, and act on your client's website feedback. Agencies, designers, developers, marketers, and project managers absolutely love this tool as it reduces their work to a very great extent. BugHerd is the most effective platform for gathering, organizing, and acting on website feedback. Its bug-tracking software is extremely useful and functions similarly to sticky notes on a website. You may use this user-friendly browser extension to pin feedback to a webpage, which can include screenshots and videos. All pinned feedback receives contextual metadata by default. Feedback prompts the creation of task cards, which aids in the management of your workflow. BugHerd is one of the most user-friendly and effective bug tracking solutions available. It's a no-brainer to add this tool to your arsenal because it has simple steps, the ability to pin bugs like sticky notes, and the confidence of a large client base. Also, the software offers a free trial version along with a wide range of premium plans to choose from. ..show more

Honeycomb is a comprehensive monitoring and debugging tool that enables DevOps teams to observe, debug and improve their production systems efficiently. Developers can depend on the tool to locate various sources of errors across their complex applications in an efficient manner. It is designed to help teams to make better decisions for optimizing applications’ performance and provide better user experiences to individual customers. In addition, Honeycomb also comes equipped with an intuitive UI/UX, enabling users to proactively observe codes as they get released. Moreover, Service-level objectives (SLOs) included within the solution, help users to get a clear understanding of the internal errors affecting customers' experience. It comes with a BubbleUp feature that automatically detects errors present within the stack, besides allowing users to easily toggle between heatmaps, histograms, trace views, and other relevant tools. Developers can also use Team History to look into past investigative paths and use them for training and evaluation purposes. Ultimately, members using Honeycomb, also get to preserve and share knowledge about resolving problems in their own way. ..show more

Features

Backlog Management Helps to prioritize backlog items and accomplish the most critical tasks.

Bug Assignment An essential activity aims to assign bugs to appropriate developers based on expertise and recency.

Dashboard (Bug Tracking) Monitors bug activity and latest updates of an assignment for a team or project

Filtering To match the instances against a set of search criteria.

Issue Tracking Helps to manage and maintain issue logs and its activity

Release Management The process includes planning, managing, scheduling, and controlling a software build through different stages and environments.

Reports Comes with reporting capabilities and features custom pre-built reports

Role Management Helps regulate access to systems, based on individual roles

Storage and Retrieval Helps to store, retrieve (search) and organize bug information

Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.

Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Melbourne, Australia

San Francisco, California

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Standard
$39 /User/Month

For 5 members

Features

  • Unlimited Projects
  • Unlimited Guests
  • Screenshots (via Browser extension only)
  • Slack, Github, & Basecamp integrations
  • 10 GB storage

All Plan:

  • Switch plans any time you like
  • Exceptional support
  • Secure payment options
  • Free 14 day trial
Studio
$59 /User/Month

For 10 members

Features

  • Includes everything in Standard plan, plus
  • Zapier Integration
  • Annotations (via Browser extension only)
  • 20 GB storage
Premium
$109 /User/Month

For 25 members

Features

  • Includes everything in Studio plan, plus
  • Custom logo
  • Screenshots (without a Browser Extension)
  • Guests can see feedback from other guests
  • 50 GB storage
Deluxe
$189 /User/Month

For 50 members

Features

  • Includes everything Premium plan, plus
  • 150 GB storage

View Price Page
Free
Free

Features

  • Tracing
  • 2 Triggers
  • BubbleUp
  • Activity & team history
  • Permalinks to all queries
  • Slack integration for queries & traces
  • Agents, SDKs, and Beelines
  • 20M EPM
  • Honeycomb Pollinators Slack Community
Pro
$100 /Month

Features

  • Includes features of Free plan, plus
  • Tracing
  • 2 Triggers
  • BubbleUp
  • Activity & team history
  • Permalinks to all queries
  • Slack integration for queries & traces
  • Agents, SDKs, and Beelines
  • 20M EPM
  • Honeycomb Pollinators Slack Community
  • Chat & Email Support
  • Next business day response time
Enterprise
$24000 /Year

Features

  • Includes features of Pro plan, plus
  • Service Level Objectives (SLOs)
  • Secure Tenancy
  • Set your own event volume
  • Grow EPY to fit your needs
  • Event volume discounts
  • Scale to any workload
  • Annual subscription
  • Guided onboarding
  • 2-hour response time
  • Dedicated Customer Success
View Price Page

SCREENSHOTS

BugHerd Screenshots
Honeycomb Screenshots

INTEGRATIONS

  • Basecamp
  • GitHub
  • Slack
  • Zapier
    NA

ALTERNATIVES

Top alternatives to BugHerd

Usersnap
Usersnap
Sentry
Sentry
Bugsnag
Bugsnag
Instabug
Instabug
Honeycomb
Honeycomb

Top alternatives to Honeycomb

Prometheus
Prometheus
Dynatrace
Dynatrace
Datadog APM
Datadog APM
Hive
Hive
BeeHive
BeeHive